Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7515 results found
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OS 14.4.1 Printer Page Size Features Lost
I just updated to Mac OS 14.4.1 on a Mac mini (M1 2020) and now most of the paper size options in the Adobe printer dialogue box are gone. In any non-Adobe app, all 58 paper sizes are still available. In Adobe apps, there are only 14 paper size choices — all of the borderless choices are gone as well as some other, more obscure paper sizes. I've restarted, reloaded the printer driver and it's not made a difference. Looks like OS 14.4.1 messed up something that only affects Adobe products.
1 vote -
Crash when changing stroke options such as arrowheads or profile.
Using Mac OS Sonoma, M1 MacBook Pro. Have tried restarting both Illustrator and my computer and the issue persists. Happens consistently every time I try the above options.
1 vote -
Add an option for the Layers panel to show tight bound thumbnails for clipping groups
Illustrator 28.4.1 on Mac Ventura 13.5.2
Wasn't there a time when the thumbnail of a layer containing a clipped image was cropped around the clipping mask and not around the whole image? (i.e. not showing the white all around)
Or is there a setting that I missed?
Thanks for your help!
4 votes -
Mockup (Beta) in Illustrator not working due to PARM error
I am trying to use the Mockup (Beta) tool, and every time i get the "the operation cannot complete because of an unknown error [PARM]" message and the action cancels.
I'm attempting to mockup using a compound path and a png. I've updated and reinstalled both the app and the mockup installer. I've also tried using the newest and previous versions of Illustrator. I've also removed my preferences and still no luck.
Any ideas? I've used Mockup on this computer multiple times without error.
1 vote -
Export As SVG - incorrect size
I compared the results of the "Save As SVG" and "Export As SVG" commands.
I found that the "Export" option often produces incorrect sizes, especially with patterns containing a lot of fine details.The decimal point settings are the same in both cases.
Adobe Illustrator 28.2
7 votes -
Filled area text boxes do not export to SVG (v. 28.4.1)
In the current 28.4.1 version, our files do not export to SVG correctly. You can easily reproduce this by creating any area text box and apply a fill to the box. The text will export, but not the filled box. We use this for all our our org charts and other graphics where we want the text to be easily centered in the boxes as the boxes get resized and moved.
2 votesThe team is able to replicate the bug and intend to fix it.
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Graph styling does not survive round-trip save to cloud
When I save a document locally containing a styled graph the graph styling sticks after updating the data. If the same file is saved to the cloud as an .AIC file when I update the data the styling is lost. Saving this file locally does not fix the issue – all styling has to be re-applied. This means I cannot use the cloud to keep template copies of my graph designs for future use.
1 vote -
Incorrect object size when exported to SVG - Illustrator v 28.4.1
The latest Illustrator v28.4.1 generates slightly different SVG code compared to its precursors.
Attached is the code generated by 28.3 and 28.4.1 of the same design.
Then the latest version of the SVG file is loaded to my laser software (Glowforge) the design ends up being much smaller than it is supposed to be, for comparison a 12 cm square will only end up being 9 cm square. The issue disappeared once Illustrator was reversed to version 28.3 and files were re-opened and re-saved.3 votesThe problem seems to be solved with Beta 28.6.
If you experience this problem still — please comment back.
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Fix the error "The operation cannot complete because of an unknown error. (PARM)" when importing JPG files
You need to Fix the error "The operation cannot complete because of an unknown error. (PARM)" when importing JPG files
JPEG files work fine but not JPGs
1 vote -
Effect > Path> Outline Stroke only works if applied to an entire object, not to a stroke
Sometimes when I am making a complex Appearance stack I want to start with a basic stroke, outline it, and do more stuff to it, but I cannot, because this only applies to the entire object. Please fix this. It's annoying.
1 vote -
Bug: exporting SVG's via exportFile(fileObjSingle, ExportType.SVG, svgOptions). has completely changed since 28.4
(macOS & Windows, latest versions) Beginning with Illustrator 28.4, SVG files exported via Javascript are in a very different format.
The following examples are exported with:
doc.exportFile(fileObjSingle, ExportType.SVG, svgOptions);
The SVG option for the format of the SVG is STYLEELEMENTS.
See attached captures for the differences.
There are many many changes:
- the style definitions are handled differently
- ID's now strip out characters like / or < instead of replacing them with entities
- the original names are included via data-name tags
- the comment from the 2nd line is now gone
- clipping paths are handled differently
I have built a complex program…
3 votes -
"Introducing keyboard s..." notification will not go away
I keep getting a notification that's cutoff and won't go away. there's no close button and I cannot move the window. I get half of the message about "introducing keyboard s... While in text mode, press 'C...... B/U/I'....." How can I get rid of this notification?
2 votes -
AI & C4D launched together make Mac Sonoma freeze
Whenever AI 28.4.1 and Cinema 4D 2024.3.2 are open at the same time MacOS freezes and reboots. Has happened at least a dozen times. Apple M2 Max Sonoma 14.4.1.
1 vote -
Symbol Sprayer
I'm using Illustrator 28.2. Since I've been using this version, the symbol sprayer is acting odd. No matter what size diameter I select, it always sprays a tiny symbol that I have to enlarge. Not that big of a deal, except, most of the time it sprays multiple symbols and I don't know this until I enlarge it. Anyone else experiencing this?
1 vote -
ビットマップ系の効果を適用したオブジェクトをコピーする際に低解像度で処理される
macOS13.6.3/iMac27inch/intel/AMD Radeon5300 4GB
Illustrator ver.26.5〜再現手順
1.環境設定で「リアルタイムの描画と編集」をオンにする。
2.任意のオブジェクトを作成し、「効果→スタイライズ→ぼかし」を適用する。
3.グループ選択ツールで選択しドラッグを開始。ドラッグ中はリアルタイム描画の低解像度表示となる。
4.ドラッグ中にoptionキーをプレス。そのまま任意の位置までいどうする。
5.ドラッグを終了すると当該オブジェクトがコピーされる。通常の移動ではドラッグ終了時に適切な解像度でのレンダリングが行われるが、途中からoptionキーをプレスした場合適切なレンダリング結果とならずリアルタイム描画の状態のままとなる。期待する結果
通常の移動時と同様適切な解像度での結果表示となる。実際の結果
移動中の低解像度の表示のままの結果が得られる。回避方法。
「リアルタイムの描画と編集」を外してリアルタイムの描画をさせないか、ドラッグ開始前にoptionキーを押しておく。この挙動は最終的に行われる実際の解像度でのレンダリングが行われない事による不具合かと考えられます。この影響は
スタイライズに含まれる「ぼかし」「ドロップシャドウ」「光彩」や３Dとマテリアル等のビットマップレンダリングが伴う処理で出ます。今回はoptionショートカット利用のコピーという条件ですが、他にも発生条件が存在するようにも思います。
何にしろ、低品質でデータが保持されると印刷事故に直結します。早急にご対応頂きたいものです。9 votes -
Command Z not working for some functions
Using the keyboard shortcut for Undo does not work for some functions. Reordering layers does not respond to the keyboard shortcut but works via the Edit menu selecting Undo. Same issue with "Show All". Command Z doesn't work but selecting Undo from the Edit menu works.
Mac Studio MacOS 14.4.1 / AI 28.4.1
1 vote -
Home Screen shows incorrect data at start of month
At the beginning of a month, the Home Screen reports inaccurate "last modified" dates on recently opened documents. For example, on 1st March, a document last opened on 28th February is reported as having been opened "1 month ago" instead of "1 day ago".
3 votes -
Any document created using Film & Video document profile gets a second 14400×14400 artboard
When creating a new document in the HDV/HDTV 1080 or other Film and Video-related workspaces, the artboard is initially created with the correct size. However, as soon as you add any object to this workspace outside of the borders of the artboard, a new artboard is automatically generated, and it is massive. This forces the user to manually remove the second artboard, which is unnecessary.
1 voteThe second artboard is not a bug, but a specifically designed behavior for later import to AfterEffects. It gives AE enough room to avoid clipping of the layer content to the main artboard size (basically a dummy for a pasteboard).
Here is a quote from The Adobe Illustrator WOW! Book (found here: https://graphicdesign.stackexchange.com/questions/146842/huge-unwanted-artboard-created-by-default-in-adobe-illustrator-cc-2020):
Тo create a composition to import into After Effects, use the Video & Film Document Profile (Film & Video in CC). This creates two artboards — one large artboard that serves as a "scratch" area for objects used later in AE, and one sized for your chosen video format.
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flickering zoom in / zoom out
Illustrator is making heavy flickering while zoom in/zoom out. I have 4090GPU but performance is terrible.
2 votes -
Making a regular triangle with Star tool duplicates the path
Scissor tool cuts lines and duplicates them (completely broken)
Make a triangle by selecting the star and changing it to 3 lines (triangle), now cut one of the lines with the scissor. It duplicates the shape! This bug is seen across multiple shapes and lines. The scissor tool is broken along with selecting individual points often creates duplicate lines.
The quality of adobe products has just gone downhill in the last 5 years.
2 votes
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