Support 16 bit images / iOS 11 Screenshots distorted
Screenshots made in iOS 11 are distorted when open or used in AI. Distortion persists during export to pdf.
AI 21.1.0
macOS 10.12.6
MacBook Pro 2017
All other tested Image Softwares displayed the screenshot correctly (Photoshop CC, Preview, Chrome, Safari)
Sören Lubitz
shared this idea
Illustrator currently does not support 16-bit png images. We have taken note of this request.
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Kewei Du
commented
same! fix the problem please
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Sev
commented
Can't place RGB 16bit .png files - only 8bit works…
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Anonymous
commented
Open your photo in photoshop, go to image/mode/8 bits then save. Change it to 8 bits. Illustrator doesn't read 16 bits, so you have to convert it to 8 bits.
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Anonymous
commented
I've been dealing with this for over a year. The best solve I can find is to open them in Finder, then screenshot the image. Then you can import it into Illustrator or Photoshop.
I deal with this on the DAILY, I hope this gets solved soon.Thx
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Nelson Annable
commented
Open your photo in finder, Then go to file/export. Export your photo to a PDF and then you and put it right into Illustrator.
Annoying but the best way I have found.
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laurence
commented
I cant open my iPhone screen shots in Adobe Illustrator
Arg -
Anonymous
commented
Any update on this issue?
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Anonymous
commented
So awesome how adobe never resolves or even acknowledges common issues that every one is having.
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Will
commented
I had the same problem and ended up "printing" the page as a PDF. That will work with a screenshot of a webpage but not of anything else. Very odd snafu.
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Anonymous
commented
same for me!! what can we do?
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Carter
commented
I am having the same problem.
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Marcel
commented
I have the same problem. Also with changing the screenshot color profile in Photoshop to sRGB or No Profile.
AI 22.0.1
macOS 10.12.6
Mac Mini 2012 -
itsemt
commented
Having the same issue here as well after transferring over screenshot from iOS11 and opening it up in AI.
AI 22.0.0
macOS 10.12.6
Macbook Pro 2015