Accessibility of tutorial videos, for users with hearing impairment
I am a new creative cloud user and need to use Illustrator as part of my university course so wanted to access the learn ‘how to’ tutorials, but found the video tutorials for Illustrator does not have ‘closed captions’ nor printable version of the text. I checked some of the other adobe programmes within creative cloud and they are the same, so I contacted Adobe online chat who sent me on to an online dedicated adviser. I was then told no accessibility options available for the tutorial videos.
Please could you pass my feedback to Adobe….
Accessibility on the learn 'how to' video tutorials for all Adobe software and features, including Illustrator is very important to enable all users to access and be able to use features efficiently and quickly.
As a creative cloud software user who has a hearing impairment, it would be helpful to have printable text of tutorial videos so they can be read alongside the tutorials or have closed captions, because I can’t hear what is being said,
It is a real shame these are not fully accessible, as it has rendered all the tutorial videos useless for those with hearing impairments.
Please can this be added as a feature on all tutorial videos across creative cloud.
Otherwise, the adobe software looks impressive, it will just take me a lot longer to understand how to use each Adobe software item, and each part of each one.