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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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731 results found

  1. Eyedropper won't pick up arrowheads in 25.3.1

    Using Illustrator 25.3.1 with Mac OS 11.4, the eyedropper won't pick up the arrowhead style from a stroke to replicate onto a new stroke. This has always worked before.

    1 vote

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  2. I can't use anything

    When I open a photo, no panel opens on the right or left and I only look at the page I opened.

    1 vote

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  3. Paintbrush tool stops working while drawing - 100% GPU usage

    Using the paintbrush tool, when drawing a continous shape/line, it stops drawing after a little while, even if I keep the pen pressed, or mouse button (same result).

    If I use the GPU rendering/viewing mode, the GPU usage keep climbing if I keep drawing, until it reaches 100% GPU usage and stops working. And that is on a RTX 3090. On CPU view mode, it stops way sooner/faster, after 3 seconds almost. As soon as I let go and stop drawing, it completes the shape, but only up until the point that it stopped drawing.

    Video attached with the problem.

    1 vote

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  4. brush reverting every time

    brush keeps dropping selection and reverting to what ever it feels like using. Spent weeks trying to find solution online...tried turning on off "keep art basic appearance". Nothing works. You shouldn't be able to charge absurd subscription for software you can't produce work with. It feels like adobe keep bringing out new updates to justify cloud software but I have reached the end of my tether with adobe. The ipad version doesn't sync....i lose work, problems with desktop version. I HAVE HAD ENOUGH!!!!!!!!! please please please just go back to one time license software were things work as they should.

    1 vote

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  5. Corner features display in the selection tool, not in direct select

    Occasionally, the corner options features do not display in the direct select tool, meaning I cannot round corners (fillet/ chamfer). They do display in the selection tool, but they obviously don't work there (it invokes object rotation).
    This occurs on Windows version 25.3.

    1 vote

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  6. Impossible to select a point under another point or line in outline mode

    Selected objects have their points accessible even if they are below other objects but only in prewiew mode.
    In outline mode clicking on a point under another point or line over it selects the object above.
    This bug makes working in outline mode very unpractical and cumbersome, mainly in projects with many aligned and superimposed elements.

    1 vote

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  7. Illustrator 25.3 Crop

    Export File creates uncontrolled artboards and more then one - usually only one is selectable the other is not. Did this with jpg, pngs. Save as pdf works fine but export versions do not.

    One artboard frame is correct but the second unselectable version is smaller but taller and localized around one object in the image.

    They both carry over with the file to other programs.
    Files opened in photoshop display properly but png has extra clear space.

    1 vote

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  8. Macmini ベータ版 ガイドラインのバグ

    パスをガイドライン化するとガイドライン化したツールが一定方向に移動してしまう。ルーラーからガイドラインをアートボード上に引き出しても同様。一定方向に移動してしまう。ガイドラインも異常な太さで、ロックしていない状態で移動ツールを使っての移動ができない。

    1 vote

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  9. Selection tool is no more letting to resize any object

    All of a sudden the selection tool stopped functioning and not letting resize any object. I have to change size in parameters from tools. I uninstalled illustrator once and installed it with latest version available.

    I am working on Mac OS Big Sur

    1 vote

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  10. Layers gone

    When I opened the Illustrator file in latest version, all my layers were gone and a bunch of clipping paths created. Also the selection tool has a weird symbol like a cross-hatch and no longer selects objects.
    Illustrator has broken my file.

    1 vote

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  11. 1 vote

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  12. Direct Select tool selecting unnecessary groups

    Steps to repeat making unecessary groups (just one of many ways) in order to test how they break the direct select tool, and cause unpredictable appearances:

    1) make a rectangle.
    2) apply a "3D Extrude & Bevel" effect
    3) Expand appearance

    Now that you've flattened your 3D object, you'll have an extra 4 unnecessary groups come along for the ride. But you won't know this unless you use Vector Firstaid, or use the appearance panel to manually inspect the situation (argh!).

    4) Now use the direct select tool to click in the centre of one paths of the shape (direct…

    1 vote

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  13. パスの線(丸形線端)を分割・拡張すると端が切れる

    カーブしているパスの線(丸形線端)を分割・拡張すると端が切れます。

    1 vote

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    Under Review  ·  PCM Maro responded

    製品フィードバックへのご協力ありがとうございます。

    ご報告いただいた問題が再現できました。
    追跡調査を行います。

    情報のアップデートがありましたら、こちらでご報告いたします。

    よろしくお願いいたします。

    Illustrator チーム

  14. The new simplify tool can't handle many lines

    The new simplify tool makes Illustrator freeze when I try simplify contour lines in Illustrator that I used to do without any problem with the old tool. I've been waiting for 10 minutes now without any response from the app.

    I'm using the latest Illustrator version (2021) and the tool is not working. Since the tool doesn't give you a dialogue box to press cancel or anything, it seems that I have to force quit Illustrator. This happens to all my files since they are pretty complex. No problem with old tool.

    1 vote

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  15. Direktauswahlwerkzeug funktioniert nicht

    Direktauswahlwerkzeug lasst sich nicht verwenden. Für die Programme bezahle ich ca 59 Euro monatlich, damit ich auf Illustrator verzichten muss. Per Mail und Telefon kann man niemanden erreichen. Eine Schande.

    1 vote

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  16. Pencil Tool creating too many anchor points

    I'm drawing over path with the pencil tool (Wacom tablet)
    Older version of Illustrator was smoother more accurate and natural flowing. Now creates jagged lines.

    1 vote

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  17. Anchor point

    the color is out of the line everytime I have an angle

    1 vote

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  18. Add Anchor Point shortcut doesn't work

    Pen tool. When I want to use the option 'add anchor point' with the shortcut "+" (the default one), it opens the bucket instead.

    I check the shortcut options and it is correct (+ for add anchor point, not bucket's).

    Release 25.2.1 64 bit / Windows 10 build 19041.508. Spanish version.

    1 vote

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  19. Can't active the font Rubik

    I cannot activate the fonts I have used on my Intel Mac. Now I have the M1 Macbook Air and all the fonts I have previously used cannot be activated again.

    1 vote

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  20. Grid Tools (Rectangular & Polar) Keyboard Controls

    When using the Rectangular and Polar grid tools, NONE of the keyboard controls work.

    UP and DOWN Arrow keys do NOT work
    F, V, C, X for skewing do NOT work
    NONE of the keyboard controls work at all

    NEED THIS BACK ASAP

    I've tried in Ai2020 & Ai 2021 -- does not work in either

    https://youtu.be/tmz17UtoyW4

    1 vote

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