Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
731 results found
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3D and Material
Hi, I'm using Adobe CC with v 27.0.1 and i have a problem when i using 3D and Material... the design won't get the 3D, only show the line.
File Attached. Thanks
1 vote -
Graph type tool crashes when selected.
iMac Pro, Monterey, Illustrator 27.0.
With a graph selected I click on the graph type in the contextual mouse menu (right click). Illustrator crashes.
Same crashes on my MacBookPro latest Intel version running Ventura with Illustrator 27.0.
BTW: give us a working graph tool, not this dinosaur from 1995.
BTW2: Make Illustrator multi core.1 vote -
Cannot exit presentation mode.
Esc key is not working in presentation mode so I cannot exit from the presentation mode at all. I have to force quit the app every time.
7 votes -
Malwerkzeuge (Pinsel/Buntstift) übernehmen nicht die vorherigen Einstellungen
Ich möchte mit dem Bunststift zeichnen und habe dabei die Kontur, die Farbe und das Profil eingestellt. Beim nächsten Strich werden diese Eigenschaften nicht übernommen. Ich muss jedes mal die Eigenschaften neu auswählen... das kann ja jetzt nicht sein? Das hat vorher einwandfrei funktioniert.
Wäre sehr dankbar für eine Tipp/Lösung!1 voteThis can be toggled in the Appearance panel’s menu with the 'New Art Has Basic Appearance' option.
See the comments for details.
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Round Corners prevent a narrow bar from transforming
Please open the file attached.
Make sure that you have Bounding Box on, and Scale Corners off.- Select any one of the green bars.
- Try to make it shorter or longer, using bounding box (that is grab the center marker on the a short side) — works fine.
- Select the dark red long bar.
- Try to transform in the same manner — and fail. The bar gets only longer, and can't be made shorter (or shorter back).
- Make the red bar slightly wider or select the orange bar, it is a wider copy of the red one.
- Try to make…
12 votes -
Windows版Illustratorで図形を描画すると、マウスカーソルの移動に沿って大量に生成される
OS : Windows 10
CPU : Core i5-9300H
GPU : Geforce RTX 2060
Illustrator : 26.0.2Windows版Illustratorで図形を描画する際に、マウスカーソルの移動に沿って図形が大量に生成されてしまいます。
PC起動直後にIllustratorのみ起動している状態では発生しないことは確認できていますが、上記のバグが発生するタイミングはまちまちであり、どういった条件で発生するかの特定は難しいです。
4 votesIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた現象ですが、ご使用のマシン環境に依存した問題と思われます。
お手数をおかけいたしますが、カスタマーサポートにお問い合わせください。
よろしくお願いいたします。
Illustrator チーム
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Adobe Illustrator Online Preview Bugs
Hi, I've been facing some problems with the feature that allows to other people preview the file on the web without Adobe. It's an important feature to my company since they can comment and review my work, yet there seems to have lots of problems in the formating. The first 2 images are from the Adobe Illustrator and the other 2 are from the online preview:
4 votes -
the plugin summa cutter tools does not work after the update 26.3.1 Adobe Illustrator
the plugin summa cutter tools (version 2.17 ) does not work after the update 26.3.1 Adobe Illustrator
1 vote -
Illustrator crashes everytime I try to edit a graph
First the graph tool was working perfectly, I made an area graph. But now after making some changes in colors and fonts in the graph, Illustrator is consistently crashing everytime I hit "Type" to edit it. How can I solve this?
4 votesHi All,
Thanks for reporting a crash you faced in Illustrator.
Based on your report, Illustrator is crashing when you are trying to edit a graph.
Can you please help us with a sample AI file and steps you follow to get this crash? It would help if you could share a sample video of the crash as well. This will help us to reproduce it in-house and fix it.
With Best Regards,
Aishwarya G Gadodia
Illustrator Team
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Add Anchor Points adds sharp points on smooth curves (and converts smooths to sharps)
If I have an circle with 4 smooth points and use Add Anchor Points command to add points to it, all new four point become sharp instead of smooth.
Also, there are reports that Ai also convert original smooth points to sharp also, and this behaviour differs from platform to platform.
Here is the link to the Twitter thread: https://twitter.com/onthehead/status/15169649203859619853 votes -
Can't activate polygon tool from extended tool menu
polygon tool can be activated from toolbar button by clicking and holding until the menu appears (see pic 1), but NOT from the entended toolbar menu (the ... button, see pic 2).
I am running Illustrator CC v 26.0.3 on Win 10 Home 21H1
4 votes -
Eyedropper not working.
Eyedropper is not working. I'm trying to copy text attributes and stroke attributes and it copies the white from the artboard.
OS: Monterey 12.1
Illustrator 2022 26.0.3
Using eyedropper to copy stroke (weight and dashed stroke) and text attributes (typeface and color) and doesn't respond
Doesn't copy the actual attributes of the stroke, it copies the white color of the artboard or grey that I don't know where ir came from. When eyedropping text it copies only the color but not the type properties.
I'm an experienced Illustrator user, I've been using it since 1998 and this never happened to…4 votes -
"Corner" anchor points become smooth when joining active Curvature Tool line
Create a line that contains a corner (any tool).
Begin drawing a second line with the Curvature Tool.
As part of your new Curvature Tool line, click either end of the first line.This causes a conversion of corner points to smooth points.
I posted this issue on stack exchange (see link below) and was told this was a bug. It certainly wouldn't make sense as a feature, so that seems like a legitimate conclusion.
https://graphicdesign.stackexchange.com/questions/156115/curvature-tool-questions
3 votes -
Mising Anchor Points not sure why
I am running the latest version of Illustrator CC from my Windows 10 PC. It is a project that I have been working on, both my computer and on my Ipad. I don't know if it is that I recently added materials from Substance on the computer, used the 3D options, then went to make changes on the Ipad later on, but now opening the document on the computer again, I am not getting any anchor points when using the direct selection tool. I checked all my preferences, then I opened a file saved to my computer, and the anchor…
3 votes -
Select tool
Whenever I form a shape with the Rectangle Tool, the Select Tool won't provide the option to resize the selected shape.
2 votes -
複数レイヤーの要素に対して同時に「パスの自由変形」を行うとレイヤーから要素が消えてしまう / Free Transform in distort mode forces objects from different layers to move into the top one
環境
OS: Windows10
AI version 24.1.1(2020)および26.0.2(2022)再現手順
１．複数のレイヤーにある複数の要素を同時に選択
２．[自由変形ツール]→[パスの自由変形]で、ガイドのコーナーをドラッグし要素を変形する期待する結果
変形前の元レイヤーに変形後も同様の構成で要素が残る（グループ化しない）version 23(2019)以前の挙動実際の結果
上のレイヤーに要素がグループ化され、他のレイヤーから選択した要素が消えてしまう要望
レイヤー構成を変えずにパスの自由変形で複数レイヤーにわたる要素を調整する必要があります。
複数レイヤーの要素が選択されている場合は、グループ化せずに元のレイヤーに要素が残るように修正をお願いいたします。4 votes -
Transform Each panel calculating center point differently than rotate tool for arrowheads AI 26.0.1
Lines with arrowheads are rotated off center when using Transform Each as opposed to rotating each separately using the rotate tool. The first screenshot shows the initial position. The next shows the position after using Transform Each. The next two show individual transforms of the objects in question.
2 votes -
Unwanted automatic grouping of compound paths with blob brush tool
When I draw too close to an existing path/compound path with the blob brush, it automatically groups the two (SEPERATE!) path together.
It is "solved" if I check "merge only with selection" but that is not a real fix.https://community.adobe.com/t5/illustrator/unwanted-grouping/m-p/12309007#M286929 see this thread for more on this issue.
On MacBook Air M1, newest update, using wacom tablet. It did not ever happen before.
10 votesCompleted (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Hi Everyone,
We have fixed this bug in release – v 26.0 which is available worldwide. Thanks for your patience on this.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Warm regards,
Aishwarya 'G' Gadodia
Illustrator Team
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Direct Selection Tool no longer working as usual
When using the Direct Selection Tool to make a selection within another object via click and drag, the tool automatically selects the outer object, regardless of its fill setting.
In previous versions of Illustrator, it would not select such an object if it had no fill, which made it easy to select multiple paths and points that were contained within an object with a simple click and drag gesture. Now, this is rendered impossible and makes the tool much more tedious to use.
This absolutely needs to be fixed!
3 votes -
Moving rotation anchor sticks to cursor - Pen tablet
Windows 10 64bit.
For literally years now, when you use a wacom pen, hold alt to move to the position of an object's rotation anchor, it sticks the anchor to the cursor and there's no way of detaching it unless you minimise and reopen the software.
This has been a problem for more versions than I can count. (We're talking in excess of five years, probably more?) It's happened on different machines and different pen tablets so it's a software problem. Oh how I'd love it to be actually fixed one day!
2 votes
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