Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
731 results found
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livecorners selecting multiple shapes in Windows
You need to click Ctrl to use live corners for both shapes
1 vote -
Rotate around a circle changes colours and appearance
When rotating around a center point on some angles the colours and shapes change of their own volition.
1 vote -
Fechamento repentino / Using Pen tool crashes Illustrator
O programa fecha sem mais nem menos e de repente.
Não identifiquei um padrão, ou um sintoma recorrente no momento da ação. apenas que estava utilizando a ferramenta caneta.1 vote -
Shapes drawn with the pencil tool are always created with the basic fill appearance, even if "new art has basic appearance" is not checked.
- Create a new Illustrator document.
- In the Appearance panel, deselect "New art has basic appearance", if it's selected.
- Select the pencil tool and use it to draw a curved line.
- Set the stroke of the line to 10 point and the color to red.
- Set the fill to black.
- Draw another line with the pencil tool. The stroke is 10 point red, but the fill reverts to none.
- Repeat with the pen tool. This time, the fill stays black when a second line is drawn.
This problem was not present in earlier versions of Illustrator.
System: Adobe Illustrator 27.6.1, M2…
1 voteThis is due the 'Fill new pencil strokes' option in the Pencil Tool Options dialog — it forces the new paths drawn with the pencil to drop their fills, even though the New Art Has Basic Appearance option may suggest both will be preserved.
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cursor covers tool tip in tool selection
When selecting tools to add to the toolbar, the cursor changes to an arrow pointing to the upper left. When I mouse over a tool that I might want to add to the toolbar, the tooltip appears under the arrow. Consequently, the first few letters are hidden beneath the cursor. The tooltip needs to either be shifted away from the cursor or drawn over the cursor.
1 vote -
Tools to create will not load at all
Tools to create will not load at all
1 vote -
Group Selection and Selection Tool (V) selecting individual points
When using the group selection tool, I hi light and object by clicking on it and then try and move it. Rather than moving the object hi lighted, the tool selects a single point - grabs it - and I move that single point instead. This often leads to a crash of the application.
15 votesThe solution to this problem is to disable the dedicated 'Show handles when multiple anchors are selected' option in Preferences > Selection & Anchor Display.
Usually it is off by default and does not interfere.
However, when it’s enabled, Illustrator displays all handles for all selected art when Group Selection tool is used, and it can lead to accidental handle changes when moving the art.
If you have it disabled but still have problems — please comment back.
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Anchor point crash bug
Illustrator v 27.5 (Bug has existed in previous versions)
Windows 10There is a bad bug that crashes Illustrator when I try to move a path or shapes anchor point via direct selection tool.
I will either move the path/shapes anchor point or handle normally or selected with key-binds (ctrl, shift, alt), when the bug occurs the software will seemingly freeze and after several seconds will blackscreen and no longer respond.It happens at random but when it does the software will not respond no matter how long I leave it for, I am then forced to close the program…
1 vote -
Pencil Tool - unknown error - Illustrator 27.5
Whilst working and switching to the pencil tool I get an unknown error warning, and have to quit the program to try and fix it.
5 votes -
Move (Enter) doesn't copy the first time it's selected
When moving using the enter shortcut and hitting copy. It fails the first time and doesn't do anything. but the same input works the second time See attached video.
4 votes -
join tool crash
Join Tool Complete Crash!
It happened twice and the second time around the recovery file was lost! Everything done to that point was lost! It's so irritating I can't believe it!
2 votes -
knife tool missing. it is not there
Knife tool is missing
1 vote -
Tools Panel bug
When I hover the mouse over the tools, a box opens to the right side but it is not showing the tool's features properly and is mixing with information about other tools. Please see the screenshot attached.
2 votes -
Eraser and smooth tools are not working
The eraser and smooth tools are not working. When I select eraser, either nothing happens or it draws a black line where I try to erase.
Nothing happens with the smooth tool. Also, there is no shortcut for the smooth tools.1 vote -
Auswahlwerkzeug reagiert verzögert
MacBook Pro M1 2021, 16GB MacOS Ventura 13.2.1
Illustrator 2023Ich habe gerade erst begonnen mit Adobe Illustrator zu arbeiten und bin auf ein sehr nerviges Problem gestossen.
Das Auswahlwerkzeug reagiert jedoch verzögert, teilweise mehrere Sekunden. Selbst bei ganz banalen Objekten wie einem Rechteck. Wenn ich ein Objekt nur Auswählen möchte, und ich den Cursor nach dem Klicken entferne, verschiebt es sich nach einer kleinen Verzögerung. Wenn ich ein Objekt verschieben möchte, muss ich erst die Verzögerung abwarten, bis es an meinem Cursor "klebt".
Siehe Video.Alle anderen Funktionen laufen flüssig ab.
Gibt es eine Einstellung oder so die ich…
1 vote -
Move tool not working
I am trying to use the Move tool in Adobe Illustrator 2023 (version 27.2) on an iMac (macOS Catalina version 10.15.7) to make copies of an object at specified intervals. However, when I enter values into the Horizontal and Vertical position boxes, nothing happens. If I click Copy, Illustrator ignores the Horizontal and Vertical specs and just creates a copy in the same location as the original.
2 votes -
Image Trace (Make and Expand) has changed default settings
When following the Object>Image Trace>Make and Expand, the action used to just convert the image to a black and white cutout, but since the last update it's changed to "logo" preset like in the advanced settings. Now I have to enter the advanced settings every time to use the black and white option, rendering the menu option useless, and taking a few extra steps to get the result I want. Is there a way to change it back to the old settings? Or actually be able to choose what the default setting in the menu option is?
3 votes -
White Lines After Using Image Crop
I am running into an error when I go to crop an image. The original image does not contain any white lines or grid lines running through it, however when the image is cropped these evenly spaced white thin lines appear across the image. These lines will even show up after the image is exported. Any fixes or resolutions? Illustrator is up-to-date, I'm running macOS Ventura 13.0. (This does not happen with other images that are cropped in this file). To crop the image I am just simply going to Object>Crop Image
3 votes -
Bug in pencil tool
My Windows is 11 Pro, version 22H2. My PC is Dell and is only 1 week old. I installed Illustrator v. 27.3 and the mouse stays all the time on the pencil tool, I can't access any other tool. I uninstalled the program and reinstalled it but the problem persists.
1 vote -
Zoom with Alt+wheel is way too sensitive in new v27.3 to the point of being unusable
This has just started with the new update to v27.3 using the Alt and the scroll wheel now causes intermittent massive jumps in zoom. Updated all my Logitech software. Running latest everything so reverting to 27.2 as this makes Illustrator unusable. How on earth did this get through any sort of testing?
40 votesThe fix for this issue has been rolled out with Illustrator 27.3.1 release available through Creative Cloud Desktop.
Please update to 27.3.1 version to ensure you do not run into this issue.
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