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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. "Export for Screen" default folder is one specific folder and wont change

    When i use "export for screens" the default export location is one specific folder on my desktop, if i move that folder or put it in the trash, the default export location will change accordingly to "follow" the location of the folder.
    This happens for all files, also if i create a new file. A screenshot of this phenomenon is attached

    For reference, im on MacOS Mojave 10.14 and (the newest) Illustrator (CC 2019) 23.0.6

    small disclaimer, the problem might occur because my mac-user has a slightly corrupted file system, stems from changing the username and using a different adobe…

    1 vote
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  2. Missing embedded graphic upon export

    I am creating a poster in Illustrator. I had a linked .png file that I had converted to black and white to use as a raster texture effect over my vector artwork. I accidentally had set my color mode to RGB when I created the file, so I converted to cmyk. When I had exported to RGB previous to this, everything exported fine. However, when I converted to cmyk, and I tried exporting, the raster image was missing upon export. I searched the web and tried saving the image as a TIFF & relinking, then as a PSD file and…

    1 vote
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  3. Linked multipage .ai documents within Illustrator will not be stored properly anymore if linked more than once

    When you place another .ai file in Illustrator 23.0.6 more than once and with the linked ai. file containing multiple artboards, it will no longer refer to the chosen specific artboards of that linked .ai file for the different placements but replace them all with just one artboard after saving and reopening your file.
    It will replace all the different linked artboards of the one file with the artboard placement which will be most top in layer manager!

    > place ai. file in open Illustrator document with a specific artboard
    > place the same ai. file in that open Illustrator…

    1 vote
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  4. colored paper no transparent PNG

    If I simulate colored paper for my canvas background I cannot export transparent PNGs anymore. This worked before just fine and I always used this technique to be able to work with white surfaces on a "invisible" colored background. When I link the Ai into Photoshop it ignores the background as it certainly should.

    The weirdest part about it is, that the PNG always has white background (custom background is off) in the export window despite my colored paper being white at all! As soon as I deactivate colored paper simulation, the PNG can be exported transparent again.

    I'm a…

    1 vote
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  5. Embedding illustrator files creates bigger artwork than original

    I use a lot old (or not that old) artwork into some new client jobs (eg: a logo or a background for a new project for consistency purposes) and sometimes embedding prior illustrator files in illustrator creates bigger artwork than original. (when I mean bigger is size i'm talking about. eg.: a square in original file was 10x10mm and when embedded gets 13x13mm)

    It happens only when embedding and the only workaround is using flatten transparency.

    I still don't know what exactly triggers this issue as it happens with seemingly random files.

    1 vote
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  6. Multiple artboards saved as AI. But opens as a PDF

    Multiple artboards saved as AI. But opens as a PDF.

    1 vote
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  7. Misaligned patterns on SVG import

    When opening an SVG file, pattern fills are incorrectly offset on both x and y axis.

    An inconvenient workaround is to reapply the pattern (Select shape, select pattern swatch). This will then position the pattern correctly.

    It would be great if the pattern was correctly positioned on file load.

    Tested on Windows 10. Illustrator 23.0.6 64bit

    See attached PNG for example.

    pattern-test.svg used in the screenshot:

    <svg xmlns="http://www.w3.org/2000/svg&quot; xmlns:xlink="http://www.w3.org/1999/xlink&quot; width="50" height="50" viewBox="0 0 50 50">
    <defs>

    &lt;pattern id=&quot;New_Pattern&quot; data-name=&quot;New Pattern&quot; width=&quot;10&quot; height=&quot;10&quot; viewBox=&quot;0 0 10 10&quot; patternUnits=&quot;userSpaceOnUse&quot;&gt;
    
    &lt;rect width=&quot;10&quot; height=&quot;10&quot; fill=&quot;blue&quot;/&gt;
    &lt;circle cx=&quot;5&quot; cy=&quot;5&quot; r=&quot;5&quot; fill=&quot;red&quot;
    1 vote
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  8. Diagrams pasted from excel (office 365 version) to adobe illustrator on MAC cannot show correct font of numbers and characters

    It seems that the original version of excel (such as office 2013 and office 2016) do not have this problem. However, diagrams pasted from excel to clipboard is correct. So there may be some problem in transfering diagrams from latest excel version.

    1 vote
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  9. Export for Screen Window not closing after export

    Hello, I am currently running a windows 8 and Adobe Illustrator 23.0.6

    I tried to export multiple files to Creative Cloud Storage through the export to screens menu.

    I expected the export to screens menu to close automatically after exporting the images.

    However this resulted in the export to screens menu remaining on the screen and preventing me from clicking off it. Currently the only way to get rid of this menu is to close down the whole program and restart it.

    1 vote
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  10. Text with small caps is not exported correctly to SVG

    When setting the small caps variant to a piece of text, this information gets lost on SVG export.

    How to reproduce (Winx64, 23.0.3):
    - Create a new document
    - Add some text, e.g. "Some Text"
    - Activate the small caps property for the text
    - Export the document to SVG via File -> Export -> Export As...

    In the resulting SVG document, the text does not appear as small caps but instead is capitalized, e.g. "SOME TEXT".

    Expected behaviour: the text should appear with small caps with the help of the font-variant: small-caps; CSS attribute.

    1 vote
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  11. SVG properties settings reset with software update

    We use custom settings in the SVG properties window when we save images as SVGs. When I install an illustrator update, it wipes out my custom settings and replaces them with the default settings.

    1 vote
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  12. DXF files on a Mac interpreted wrongly

    I often have to import DXF drawing files of model glider plans. For a few years now, over several versions of Illustrator, I noticed that I am missing lines and solved the problem by selecting the missing and finding similar stroke weights, hoping it would find them all.

    Today I had a discussion over Skype with a friend who runs Illustrator on a PC on which the plan files view perfectly correctly, so there appears to be a problem in the Mac Illustrator version. I have attached a pdf file showing the difference in display

    1 vote
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  13. Illustrator file closes without warning/saving if accidentally re-opened while canceling errors

    If you unintentionally open an Illustrator file to open it but realize it was one that was already open, it's possible to lose any changes you've made to that file without warning.

    Steps to repeat:
    1. Open a file that results in a dialog box to show before completely opening (mismatched color profile, missing links, etc).
    2. Modify the document in some way, but do not save it.
    3. Return to Explorer and open the file again.
    4. When the Illustrator brings up a dialog box, click cancel instead of ok.
    5. The document you had open will close without…

    1 vote
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  14. Id: -5000, will not let me save any documents

    adobe won't let me save anything. I've had my account for months and I've been a paying customer for the last 3 months or so. I haven't been able to save one file yet
    PLEASE HELP

    1 vote
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  15. Saving switches a layer back on

    When saving in Illustrator 2019 a layer that was switched off becomes visible again. Only a minor problem I guess, but is part of a growing list of things that don't work in the latest version.

    1 vote
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  16. No Response when saving/printing files

    Every time I attempt to save a file in Illustrator or Photoshop the system (Windows 10) hangs and shows 'no response'. It clears itself after a couple of minutes and then works normally. It will hang like this while I am printing as well. Our Level 1 tech has not been able to find the problem and it is becoming frustrating when attempting to work on a project. I have uninstalled and re-installed the programs twice as well as reinstalling the operating system to no effect. I have also tried rolling back to an earlier version which also has no…

    1 vote
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  17. Default saving SVGs to profile 1.1 Tiny

    We develop an image set of currently 42,000 SVG files for our software.
    It is important that the file format is 1.1 Tiny, not 1.1.
    When creating and editing files illustrator keeps resetting to 1.1 in the save dialogue. Also when I open a file, edit and click save, sometimes it is also saves as 1.1. This is causing lots of problems.
    Is there or can you add a way to make the 1.1 tiny profile default? or even remove the other profiles completely?

    1 vote
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  18. Relink error

    Illustrator 2019 gives an error, more often than not, when re-linking a graphic.
    It has always been a buggy application, but this version is ridiculous – it is so unusable that I am looking around for alternatives

    1 vote
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  19. Imported eps fonts are wrong

    Imported eps fonts are wrong in Illustrator CC 2019 (and also at all other previous versions)
    OS - Windows 7 64bit
    - I export a figure from Matlab with predefined font name (Arial) but Illustrator consistently opens it as Helvetika.
    When the image is opened in Acrobat the font is actually Arial.
    See the attached figure for the bug. The same image opened in actobat / illustrator.

    1 vote
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  20. Bug in pasting of metafile data from clipboard

    Illustrator misinterprets data from a image exported to the clipboard as metafile. It inverses color of certain parts of the image after paste.
    This problem is occurring in Creative Cloud CC2018 and CC2019. It is a bug that has been present in many previous versions of the Adobe suite, at least since CS6.
    Running Windows 10 pro 1903 (18362.239)
    The effect of the bug is demonstrated in the attached Word file.

    1 vote
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