Skip to content

Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1117 results found

  1. SVG - save as in illustrator version 27.0.1 - moving objects off artboard sporadically

    The latest version seems to not be playing well with SVG formats. I have reverted back to 26.5.2 and the issue resolved itself.
    When saving an SVG, everything looks fine. When it is opened again, all the of the objects are sporadically distributed on and off of the artboard. I have never seen this issue before and my save settings are the same.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. save dialog not appearing when trying to save newly created file windows 10 64bit regarding Illustrator 27.0

    Like many others, when I create a new file, draw something and try to save, save as or export the newly created file, Illustrator does not display the save dialog box.

    I have discovered that if I open up a file created previously, it will save without issues.
    Since discovering this, to get it to save the new content, I needed to open up an old file, delete contents, draw new content and Save As a new name.

    Although this method works, the issues remain, I have now rolled back from the latest update to 26.5.1 and the issue is…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Files not replacing the original

    when doing 'Save as' with the same file name, illustrator instead adds '-01' to the file name and makes a second copy - it never used to, and isn't of any use as a feature. Please fix.

    Also this 'reporting a bug' page is pants!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Export for Screens mess up Blacks when exporting PDFs

    When using Export for Screen to Export PDFs, the blacks are messed up.

    Attached, you see a picture of the two PDFs opened in Edge. The left one is saved with "Save a Copy…” command. Right one is exported with Export for Screens utility.

    All the blacks in AI file are 100K. For some reason, Export for Screen mess them up. The right one.

    Every time I open Illustrator, half of my workday goes in debugging this kind of annoying things. I so much hate Illustrator.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. SVG doesn't save unless move

    This bug has been around a while - SVG images won't save unless some part of it is moved. If it isn't moved, it treats it like nothing was ever changed and doesn't save, even when closing the tab without saving, the dialog box doesn't appear. This is annoying, since I often change just the colour of an icon, and have to move the icon a bit, just to get it to save.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Desplegable de opciones al salvar como PDF no funciona

    Sistema operativo MAC OS ventura 13.0.1. Illustrator 2023.
    Al salvar el documento como PDF , el desplegable de opciones no funciona. No se visualizan las opciones preestablecidas.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. copypaste

    Ich arbeite mit verschiedenen Vektorprogrammen, wobei mir AI als Start und Finalbearbeitungsprogramm dient. Normalerweise öffne ich Dateien in AI und transferiere sie dann per CopyPaste in andere Vektorprogramme, hier z.B. Freehand. Dabei kopiere ich Vektorgrafiken.

    Seit ein paar Tagen funktioniert dies nicht mehr. In der Zielsoftware erscheint statt der Vektorgrafik eine Pixelgrafik. Was muss ich in den Einstellungen ändern, damit ich die Vektoren transferieren kann? Oder muss ich eine ältere Version von AI installieren?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. リンクを再設定する度にダイアログがズレていく

    保存時に同様のバグがあるようですがこちらも改善お願いします

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Export window won't appear on screen, except for a few options, but they don't work

    When selecting Export, the box won't show, but some options do. These options showing won't work by clicking on them or via keyboard.
    Sometimes the Export box appear if I change between Desktops or screens.
    Illustrator 27.0 (2023)
    Mac OSX 12.6

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. PNGs exporting without transparency

    Exported PNGs do not have transparent backgrounds

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Illustrator 2023 crash

    He realizado un diseño en Adobe Illustrator 2022 y luego de guardarlo y cerrarlo lo intento abrir y por mas que intento no abre, el programa se queda cargando un poco y luego se cierra automaticamente. No me abre, el archivo es un poco pesado y tardaría pero igualmente deberia abrir. He estado con soporte y aun así no han conseguido el error.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Lokales Speichern nicht verfügbar

    Ich kann meine Dateien nur noch in der Cloud speichern, nicht mehr lokal. Das will ich aber nicht!
    Macbook Pro 2021, M1, 32 GB
    MAC OS 12.6
    Illustrator 27

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. SVG export from Indesign PDF not cropping to artwork

    Part of my team's workflow involves exporting a PDF from Indesign 2021 (Mac) and then converting to SVG via Illustrator "Export As…" with "Artboards" unchecked. Illustrator 2021 and prior versions cropped the SVG export to the artwork, which is what we want. Illustrator 2022 and 2023 always crop to the artboard, even when it's unchecked.

    What appears to be happening is that the Indesign pdf has a page sized clipping path which Illustrator used to ignore, but no longer does. I'm not sure if it's a bug or a feature, but we really need it to go back to the…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Not saving changes for transparency.

    I am using latest Illustrator 2023 on Windows 11 22H2, after changing transparency of any object / text when i save file it saves but when i open again it's actually not saved (only transparency setting) rest all changes are saved (video attached) to get idea but don't know why it's not showing menu in video, but you will get what i mean.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. 複数のアートボードをPNGで書き出しする際に、裁ち落としが反映されない

    Windows10、バージョン26.5
    複数のアートボードを作成し、「書き出し形式」より、「アートボードごとに作成」にチェックを入れ、pngファイルとして書き出ししました。
    ドキュメントで裁ち落としが設定されているにもかかわらず、裁ち落としが反映されませんでした。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    照留セレン(てるるせれん)様

    Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

    Ten_A様からのコメントの方法をその後お試しいただけましたでしょうか。

    もしも、まだ不具合等ございましたらお知らせくださいませ。


    また、Illustratorの使い方や、お使いの上での問題点を他のユーザーのみなさんと情報交換ができるサポートコミュニティがございますので、バグかどうかご判断の際に、こちらへご投稿されて情報収集いただくことも可能です。

    https://adobe.ly/3BykkSB

    今後ともどうぞよろしくお願いいたします。

    Illustratorデスクトップ版チーム

  17. problem with save file to PDF

    when trying to save file to PDF it gives an error and also sometimes we don't see the text box with the save or other things at all
    we use version 26.5 with windows 11Home version 21H2 build 22000.978 ( X64 , 64bit )
    16GB RAM

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Illustrator changes Tiny SVG headers

    (1.) Windows 10 Enterprise 10.0.19042 and Illustrator 26.5
    (2.) open file, then "save as" > SVG Tiny 1.2
    (3.) SVG header contains: xmlns:x="&nsextend;" xmlns:i="&nsai;" xmlns:graph="&ns_graphs;"
    (4.) previous SVG Tiny 1.2 headers never contained the xmlns information in (3.)
    (5.) see uploaded files

    Please do not advise me on how to use (or not use) SVG files. It is just about the program (Illustrator) changing its settings for SVG headers.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Share for Review Greyed Out

    I used Share for Review in Beta a number of times successfully last week on a few proofs but I just opened a file to use it again and the feature is now greyed out, as is the option to open a window for "Comments".

    I have reverted back to the regular Illustrator to continue using this feature but preferred the Beta, as the regular version requires you to upload the file and assets to CC cloud and the proof quality is terrible. The Beta, when it was working, was more consistent with how the feature works in InDesign but…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. bmp

    bmpへの書き出しをしても、「ファイルが壊れています」となり、読み取りができない状況になっています。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    syuichi okamoto さま

    Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

    いただきました情報について、もう少し詳しい情報を頂けますと幸いです。

    1. お使いのオペレーティングシステム(マシンスペック)および Adobe ・Illustrator (デスクトップ版) のバージョン
    2. 問題が発生したときに実行していた手順:
      ・フォント名など
    3. 追加の情報がございましたら追記をお願いいたします。
    4. (必要に応じて)スクリーンショットまたはビデオをアップロードしてください。

    どうぞよろしくお願いいたします。


  • Don't see your idea?

Feedback and Knowledge Base