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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. 4 votes
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    2 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  2. illustrator exporting bug.

    When i export in the latest version, the file name reverts back to an older file name and tries to save it in the previous location. I need it to export as the same name as the ai file and in the same location as the current ai file. I've never had this issue in any older versions of illustrator.

    3 votes
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  3. Save a copy giving wrong file names - Illustrator 24.2

    Since the last update I noticed that AI is keeping in memory the last file name given in save a copy.
    i.e. My document is called thing.ai. I save a copy "thing copy.ai" then when I save a copy again from the master document still open it will save as "thing copy copy.ai". Even if I give a custom name to the copy as "thing outlined.ai", the next save a copy will be "thing outlined copy.ai".

    Please note that I never changed the name of the master document.

    3 votes
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    1 comment  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  4. save change

    I opened an existing Illustrator .ai file. Changed the colour of an object's stroke. Saved. Closed. Then I noticed the change was not there.
    Repeated several times. Kept trying to make the change and command-s. 
    I could see the colour change when I changed the value, but saving did nothing. I noticed that after making the change, the red circle at the top left of the window did not get a black dot to indicate an unsaved change.
    I finally did a Save As to make it remember the change. Using Illustrator 24.2 on Mac OS 10.13.6

    3 votes
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  5. Illustrator 24.2 not saving changes!!!!!

    Since the last update it already happened twice, and I am mad as ****!!!

    I just had another file that I worked one day before, and when I opened it now, the file has a lot of missing changes! Pretty much hours of work are gone! And I will have to do all over again! Luckily I had saved a copy as PDF to show to the client, so some graphics I could recover, but all the text elements I will have to redo!

    And the crazy thing is that I have the habit of saving changes pretty much every…

    3 votes
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  6. Default save location for "SAVE FOR WEB" in Illustrator 2020 (24.2)

    Hello,
    In version 24.2 of Illustrator the behavior of the SAVE FOR WEB (LEGACY) function has change. In version 24.1 and older, the default saving location vas the last saved location used, in version 24.2 it is the location where the Illustrator (.ai) file is located which is by default. I was wondering if this is a bug or voluntary choice because it affects my work flow considerably even if it may seem like a small detail. I understand the value of saving by default where the Illustrator (.ai) file is located, but I would like to choose the method…

    3 votes
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  7. Ai files saved on windows lose their preview when changing extension to .ait

    To prevent accidentally saving over common library files (stock graphics and the like) we save our artwork files as .ai, then change the extension to .ait so that they will open as an untitled file. There are a couple of reasons I do things this way instead of saving them as .ait files from the get go.

    The main reason is that it's not uncommon that I'll need to run a batch script on several files. As part of that batch, I open the file, make some change(s), then save the file. If the files are initially saved as a…

    3 votes
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  8. SVG export with text – line breaks forcing text to convert to outlines

    I've been working on a project that requires SVG files with embedded text and have discovered what seems to be a bug.

    It seemed arbitrary at first, that some text objects would be converted to outlines while others would remain as text. I finally figured out that forced line breaks were the culprit, as illustrated in the screenshots I've attached. The problem is the same whether you use point type or area type objects.

    I'm currently running the latest version of Illustrator (24.1.2) on macOS High Sierra (10.13.6).

    I've also noticed this issue is similar to another one that might…

    3 votes
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  9. Linked images/files got embedded after file [recovered]

    When Illustrator got crashed I reopen the file and the file got recovered with a message saying (could not find a plug-in to read the linked file "links". .....)

    and when I press (ignore) button I saw all my linked got missing and embedded also

    3 votes
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  10. "Hairline," faint border around PNG exports

    Whenever I export anything as a PNG in Illustrator with a transparent background, the PNG result shows up with a strange faint border around it. I've tried a multitude of "solutions" and nothing has worked, leading me to believe that this is a bug.

    I'm working on a macOS Catalina 10.15.4, and on the most recent version of illustrator (24.1). My processor is 1.6 GHz Dual-Core Intel Core i5, and graphics—Intel UHD Graphics 617 1536 MB.

    (The image I have provided is the exported PNG image of that shape, and I've overlapped it ontop of the pre-export to show the…

    3 votes
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  11. Save As and Save

    I open an existing file, make edits and either Save As or Save (ctrl+s). A dialog box says the file couldn't be saved because of various possible reasons which none of are true. I immediately try to Save As or Save (ctrl+s) after closing the dialog and the save is successful. This happens 99% of the time since 24.0.1 (possibly sooner).

    3 votes
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  12. Enter Key Exports First Artboard By Default

    After selecting an artboard range to export, hitting the enter key as a method to export the artboard range results in the first artboard being exported, not the range selected.

    3 votes
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  13. Save As... (PDF) not recorded in Action

    After upgrading to 24.1 and macOS Catalina "Save As..." isn't recorded anymore in an Action.

    I used to have an Action which saves any layout as a PDF, always stored the PDF with the same name in a fixed location and closed the file. Now this doesn't work anymore.

    I can "Insert Menu Option" Save As but then I have to enter a name and choose a file format.

    Such a shame!

    3 votes
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  14. Saving to iCloud Drive creates multiple versions of the same file.

    Saved a file to a folder on iCloud Drive (on the Desktop with iCloud Drive Desktop & Document Sync enabled). The file is still open in Illustrator, yet there are 3 versions of the file in the folder.

    What I am assuming is happening is that the file is being taken off of the desktop and saved to the cloud, but then Illustrator is rewriting the file because it can't see the original file. This hasn't happened before with Illustrator until the 2020 updates and I've saved all my files to iCloud Drive folders since it became a thing.

    I…

    3 votes
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  15. Save File

    We are still having save file issues. Illustrator will not save the file over a network or even at time to the desktop. Also please do say "this is not a generic issue" looking at all the posts below with the same problem it surely is.

    And please can we get moving on this. There seems a real lack of effort to fix these things. Whenever I read these posts you guys are always saying you have fixed the problem but the posts show that you have not, or you made the error occur again in another update. Very disappointed…

    3 votes
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  16. Asset Export not respecting Clipping Mask on image

    When dragging an image with a clipping mask into Asset Export it will add a white border and export at the original image size, not the clipped size

    3 votes
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  17. Save/Save As doesn't work in Action


    1. Make a new document

    2. Record a new Action for Save (CMD+S) and Save As (Shift+CMD+S), stop Action

    3. Do something in the document - Draw the rectangle for example

    4. Play Save/Save As Action

    5. Close the document (Attention!!! No warning about Save Changes!!!)

    6. Open the document

    Result: Opened document doesn't contain the rectangle.
    That means nothing happened with this document while Play Actions

    Illustrator ver. 24.0.2
    It is the critical issue and my suggestion to downgrade Illustrator to 24.0.1, if you use "Save/Save as" and "Close" commands in Actions in your work

    3 votes
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  18. [Extendscript] SaveDlg Default Filename Bugged

    Hi there,

    I'm having some issues with a custom extendscript that we use in our production house. This script is pretty basic, and is meant to make eps / pdf / ai conversion easier (we have some strict EPS settings that must be followed). This script has worked on AiCC (original release) up through CC 2019, but is now behaving oddly in Illustrator 2020.

    When you run the script, a custom "Save As" dialog should show up. The filename should default to the current document's name, with .eps set as the filetype suffix. However, when running this script in Illustrator…

    3 votes
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  19. Bring back progress bar for saving AI files

    Can we please go back to having a progress bar when saving an AI file? The saving in the background is nice, but the saving percentage text just doesn't do it for me, plus, the pop-up dialog box that comes up while saving is very annoying.

    3 votes
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  20. ⚠️ ⚠️ svg filter effect rasterized in image instead of generating svg filter element when exporting svg file

    macOS Catalina version 10.15.1
    Adobe Illustrator 24.0.1

    Steps:
    File -> New (Web -> Common)
    Rectangle Tool (M) -- draw rectangle on artboard
    Effect -> SVG Filters -> AIShadow1
    Open "Asset Export" panel. Choose SVG from "Format" combo box in panel. Click "Generate a single asset from the selection" button at bottom of panel. Expand "Export Settings" in panel, and click "Export" button at bottom of panel. Choose directory for export.

    Expected result:
    SVG file should have a "filter" element. No PNG file should be generated.

    Actual result:
    The exported SVG file does not contain a "filter" element. And…

    3 votes
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