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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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1117 results found

  1. Reading SVG does not respect dominant-baseline="middle" attribute

    For <text> elements

    dominant-baseline="hanging" and dominant-baseline="baseline" are parsed correctly, with text aligned on top and bottom, respectively.

    But dominant-baseline="middle" is not respected, and is instead rendered as dominant-baseline="baseline".

    This produces misaligned text, which is displayed aligned normally by Edge, Firefox, Chrome.

    Cheers

    Juraj

    7 votes

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  2. Error while exporting to DWG format

    I am using Adobe Illustrator CC 2017
    Operation cannot be performed due to unknown error. [PARM]
    I get this error every time i trying to export my Ilustrator file in Dwg format.

    2 votes

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  3. アートボード名が保存されない

    1.Illustrator 2020(Illustrator 2019)

    複数のアートボードを作成し、アートボードパネルにてリネームし保存をして閉じる。
    そのデータを開いて再度アートボードパネルにてリネームし
    書き出しjpgやpngをすると(アートボードごとに)、パネルの1番目(アートボードの1)のみリネームが反映されず元のネームで書き出されてしまいます。

    1 vote

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  4. Asset Library Export stopped working with batch exporting

    From today for some reason batch exporting icons does not work in the Asset Export. I have a set of 150 icons that I use, and only change the color combinations as required. It always worked flawlessly. From today, When I click export, it seems to work, but no icons get exported when all are chosen. If I manually check a few at a time it works, but if I choose All Assets, it wont work anymore. Tried rebooting and clearing the cache.
    Windows 10
    Illustrator 24.2.1 64bit

    1 vote

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  5. Asset Export does NOT retain the layer name

    When selecting two or more elements in a layer named "A" for instance, and adding to the Asset Export panel with the single plus button, it renames it 'Asset1' or something random.

    HOWEVER, if that same layer is nested one level deep, clicking the multiple + add button adds it as a SINGLE object, WITH the proper name.

    Very funky indeed.

    Need the single add button to just simply add it with the name of the layer.

    Here's a notion of what I mean (includes several long standing bugs in Asset Export)
    https://www.notion.so/Illustrator-Bug-fecf7e5fd65c4d6681f541e699b0cf96

    1 vote

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  6. (macOS) File Format menu in save dialog becomes unresponsive after making a new folder

    Steps to reproduce:
    1. Perform a Save As... command
    2. Navigate to somewhere in the file system using the save dialog
    3. Make a new folder in the destination
    4. The Format menu becomes unresponsive

    2 votes

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  7. illustrator very slow to export to PDF (all versions including latest)

    I recently built a new computer as my laptop was taking too long to make PDFs, the new computer should be 2-4 times quicker but actually takes longer to make the PDF from exactly the same file.

    The old computer is a 2017 MacBook Pro:
    Mojave 10.14.6
    i7 2.8ghz 4 core
    16gb 2133mhz LPDDR3 Ram
    Radeon Pro 560 4GB GDDR5 GPU
    512GB SSD

    New computer is a Windows 10 Pro (fully updated)
    Ryzen 9 3950x 16 core 3.5Ghz
    64gb 3200Mhz DDR4 Ram
    Nvidia 2080 Super 8gb GDDR6 GPU
    2tb M.2 gen4 drive

    The same file will pdf on the Mac…

    1 vote

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  8. Export As SVG does not work. Leaves no File,

    24.2.1, Windows 10
    File >Export As [SVG, use artboards]
    Expected to see the file when I exported, did not, repeated 3X,
    No file was saved to directory.

    I then opened Illustrator 2019 which is still installed, and it worked as normal.
    Export As SVG is the most used feature in illustrator for me, and this bug renders it useless. No file gets exported.
    Bug did not occur on same Illustrator version for Mac.

    1 vote

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  9. cant create new file

    cannot create a new file

    1 vote

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  10. e3r4m3ntnerme23s

    i have been unable to save my files properly since yesterday when i worked on a project thats has images, first i got a messages on illustrator that auto save wont work because the file im working on is large then when i tried to export my project for screen, instead of saving just as png, it saved as png.tmp$$ and just add to rename before i can get my file and also when i saved my files it keep saving as a temp file since then, have to rename the files saved and include .ai to get the file,…

    1 vote

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  11. When importing PSD files with layers into AI, if you 'outline', masks get deleted and transparency made 100%

    When importing PSD files containing smart objects into AI, the masks get deleted and opacity reverts to 100% when you create outlines (and it is really dangerous cos I only export to AI as a last step before i print, so this can be easy to miss!!!!).

    You can rasterize smart objects before exporting them as a work around, but that's not a great solution really, and means you are best creating a copy of the layer if you don't want to lose fidelity.

    2 votes

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  12. Exported AI file showing Improper File Format.

    File with Path Names not importing in any other software and gives error Improper File Format Line Excees 255 Characters.
    I tried this in 2 softwares WASP3D and 3DS Max. in both softwares the file is not importing. I want the file with Path Names.
    It is a world map also attached with this bug.

    1 vote

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  13. SVGz No longer displaying on live web pages

    Hi, I have been using Svgz files for a while now but the last couple of updates for illustrator the svgz files do not work. I have never been able to view these files till they were on the server So I would make both SVG and svgz files use the SVG to visually code then add the z to the file name on the server this worked well.

    The Files always generate this Error in a browser window but not once served via a correctly configured webserver
    This page contains the following errors:
    error on line 1 at column…

    1 vote

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  14. Illustrator 2020 (24.2.1) crashes when saving eps file

    Illustrator 2020 (24.2.1) crashes with the following steps.

    1. Apply a calligraphic brush to the path
    2. Save the document in [Illustrator CS EPS] or older format and close it
    3. Open the document from step 2 and save it again

    Confirmation environment
    OS: macOS 10.15 (Catalina), macOS 10.13.6 (High Sierra)
    Illustrator: v24.2.1

    Stock illustration services often require Illustrator 10 EPS, so we expect corrections.

    Illustrator 2020(24.2.1)が,次の手順でクラッシュします。

    1. パスにカリグラフィブラシを適用する
    2. 書類を[Illustrator CS EPS]かそれより古い形式で保存し,閉じる
    3. ステップ2の書類を開き,再び保存する

    確認環境
    OS: macOS 10.15 (Catalina), macOS 10.13.6 (High Sierra)
    Illustrator: v24.2.1

    ストックイラストサービスではIllustrator 10 EPSを要求されることが多いため,修正を期待しています。

    26 votes

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  15. Illustrator not saving 100% of the time

    I'm finding Illustrator isn't saving every time I save documents, the last approx 3-4 weeks I've had to re-make approx 15 files that I had previously saved. Running Illustrator 24.2.1 + Windows 10 Pro (1903) but problem existed before this update. My co-worker is having the same issue. I've held off reporting it as I cant explain the mechanism for why it's only happening occasionally. would love a fix for this, was hoping the previous update would somehow fix it but hasn't unfortunately.

    1 vote

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  16. Cannot deactivate "Embed ICC profile" in Asset Export

    When using the Asset Export panel, if you go into a JPG preset and uncheck "Embed ICC Profile" and then click "Save Settings", the setting will not save. It will always embed the profile. If you reopen that preset, the option is always checked. Any exported file does have the ICC profile embedded.

    1 vote

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  17. Objects imported from SVG have their gradients turned upside down

    Illustrator 24.2 on Windows 10 PC.

    Open the attached SVG file. Select the rectangle with the gradient. Now select the Rectangle tool and create another rectangle which will inherit the look of the first rectangle. Now we have two rectangles on the canvas which look the same.

    Yet their appearance in the Appearance panel is different — the imported object has the red color on the bottom while the newly created object has the red color on the top.

    It's not simply a cosmetic issue — if you drag and drop the appearance of the imported rectangle to another object,…

    3 votes

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  18. Save dialog Format pop-up not accessible

    Since the addition of the 'Save Adobe Cloud Document', once in a while the Format pop-up menu is not responsive - can not choose a format.
    Other buttons work, but Save Adobe Cloud Document and Format: are dead.

    1 vote

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  19. illustrator exporting bug.

    When i export in the latest version, the file name reverts back to an older file name and tries to save it in the previous location. I need it to export as the same name as the ai file and in the same location as the current ai file. I've never had this issue in any older versions of illustrator.

    3 votes

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  20. Cannot save .AI files - Presets are empty

    Cannot save .AI file or any file type in Illustrator. Error returns "File not found. Check the file name and try again"

    2 votes

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