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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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1117 results found

  1. Não consigo salvar arquivo

    Geralmente uso o mesmo layout, quando quero criar um arquivo novo, abro o antigo edito o texto e imagem e salvo com outro nome em outra pasta. Só que não tenho conseguido fazer isso. Eu coloco para salvar, escolho a pasta e ele simplesmente não salva. Só Consigo salvar por cima do arquivo antigo

    1 vote

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  2. AI 28.1 - Error Message in Acrobat when saving files with transparencies

    When I save as a PDF using anything other than PDFx I get an error when the file opens in Acrobat. It seems the issue has to do with masked vectors and transparency.

    1 vote

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  3. Replace File doesn't work (creates new file)

    I opened an EPS file, made changes, and then saved. When I saved I was alerted that the file already existed and asked if I wanted to replace the file. I selected Replace. However, Illustrator ignores my selection and creates a new file with '-01' amended onto the end of the file name.

    Illustrator version 27.8
    MacOS Ventura 13.5.2
    Macbook Pro 2023 Apple M2 Pro

    1 vote

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  4. 1 vote

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  5. 「Illustratorの編集機能を保持」の不具合? / trouble of "preserve illustrator editing capabilities"

    1.OS / version
    OS: Windows 10 Pro
    version: 28.0 (64bit)

    2. 問題が発生したときに実行していた手順
    Steps taken when the problem occurred

    (1) ファイル編集
    Edit file
    (2)「別名で保存」(ファイルの種類:svg)
    "Save As" (file type: svg)
    (3)「svgオプション」で「Illustratorの編集機能を保持」を選択
    Select "preserve illustrator editing capabilities" in "svg Options"
    (4) Illustratorを閉じる
    Close Illustrator
    (5) 同じファイルをIllustratorで開き、編集
    Open the same file in Illustrator and edit
    (6)「保存」(上書き)
    "Save" (overwrite)
    (7) Illustratorを閉じる
    Close Illustrator
    (8) 同じファイルをIllustratorで開くと、エラー発生&編集機能破損?
    When the file was opened in Illustrator, an error occurred and the editing function was corrupted.

    最初の保存の時点で「Illustratorの編集機能を保持」を有効にして保存していたのに、編集や上書き保存をしているうちにIllustratorの編集機能が保持されなくなってしまっていると考えています。

    3. 想定していた結果
    編集機能が保持されている
    エラーが発生しない

    4. 実際の結果
     編集機能が壊れている
     「フォントの問題」がでる。

    1 vote

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  6. SVG embedded images not showing up in 2023 version

    I am having an issue with reopening an already-saved .svg file, with an embedded image in the file. The image is not showing up when I re-open it in Illustrator 2023. This has me thinking that I did not save the svg correctly - choosing for the image within the svg to be embedded - when I go to File<Save As<SVG. But when I go to check the same file in Illustrator 2022 or in Inkscape, the embedded image is in fact there.
    So this makes me think this is an Illustrator 2023 bug?

    1 vote

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  7. Freezing on saving locally with fonts

    Hi, I am working on illustrator 28.0. Since the last update, Illustrator freezes whenever I try to save anything with fonts on my local drive. Even when I was using the Illustrator default font (Myriad pro font)

    Things I tried that did not work:

    • uninstalling and reinstalling

    • installing earlier version (illustror 27).

    • repairing the creative cloud itself.

    • turning off background file saving as suggested.

    Things that worked:

    • saving to cloud

    • saving the exact same files on other laptop with same fonts (both with same and different versions of Illustrator).

    • outlining all font layers

    Notes:

    • I am saving to my local…

    1 vote

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  8. Can not "Save As" in Adobe Illustrator

    I'm using macOS Sonoma 14.1 on a iMac 27-inch monitor.
    After I upgraded to Sonoma I can not "Save As" any illustrator files in Illustrator 2023 or 2024. I can only save as if I open a previous file that I have saved on my hard drive before upgrading. I have made sure that I have "read/write" privileges but still no luck on saving new file unless I save it to iCloud. Has anyone had the same problem. I have researched on the web and have seen that this problem has been discussed for many years but this is the…

    1 vote

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  9. Save then multiple Redo (using keyboard shortcut) Crashes Illustrator

    Some times, I hit save instead of save as. I then undo a few steps and save. I then hit redo a few time in rapid succession and illustrator crashes.

    1 vote

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  10. Autosave not working

    In the latest update from Illustrator, my auto save is not working (despite being selected in Preferences).
    I've lost at least three hours' worth of work in the past two weeks. I habitually save, but if I only remember once every half hour or hour and then Illustrator crashes (which it also keeps doing) none of my work is being recovered.

    In the eight years I have been using this program, that has never happened.

    What gives? Major waste of my time and also irritating AF

    1 vote

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  11. a bug about importing vectorgraph

    After importing a vector graph (pdf file), the vector graph appears very weird in the Adobe illustrator 2021. The imported pdf file seems to be covered with mosaics.

    My PC is Macbook 2022 M2 . Previously, all look very well in another computer (Intel chip). I have no idea about what this bug should be attributed to? my computer system or Adobe illustrator 2021?

    1 vote

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  12. Share for a review can't update

    When I try to update the file In Illustrator so the last changes are applied I get this message: there was an error updating the artefact. It happens occasionally but when I try second time to update mostly it works. This is the first link I cannot update for a review, I have at least 10 other jobs I share with 20 other people and they all work.

    1 vote

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  13. Opening the already opened illustrator file leads to loss of work.

    When I am working on the file (example file1.ai) and if I go to explorer and open the same file1.ai again, I m losing all the work I did on the already opened file and it opens the file fresh again.

    1 vote

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  14. impossible d'effectuer l'opération en raison d'une erreur indéterminée. [!now]

    Bonjour. erreur se produisant à l'enregistrement. erreurs se répétant depuis 15 jours sur différents fichiers et sur différents comptes Ai de la société. Adobe Illustrator 27.8.1 64-bit sous Windows

    1 vote

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  15. File get corrupted after save

    Description:
    I was working on the attached file, I saved without any issue and close Illustrator but when I tried to open the file again I get an error informing that "The file was only partially read", when the file is opened all the elements outside the artboards are not shown, and the artboards are not editable

    Illustrator ver. 27.9
    O.S: Windows 11

    Steps to reproduce:
    1. Open the attached file
    2. Click on the open button

    Expected result: The file is opened with all the original elements available
    Actual result: The file only contains the artboards and these are…

    1 vote

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  16. バグ

    オブジェクト内の3d効果を押したところ、イラレが長時間動かなくなりました。一日経ってもそのままだった為しようがなくアプリを終了させたところ、完成していたファイルが消えていました。

    1 vote

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  17. AIC Autosave Automatically Disabled Itself

    AIC files autosave in Illustrator 28.7.1 for Mac Desktop is not working half the time. Some files it autosaves and others (usually the very large ones) don't. This hasn't been an issue before the latest release that I can see.

    If autosave isn't working a prompt letting me know would be great. Also, a repeating prompt if I haven't saved in a while would be an added bonus.

    1 vote

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  18. Fail to export. Transparency: Other options?

    Illustrator fails to export artwork correctly when "Other Options" showing under Opacity in Appearance palette. This artwork was created via legacy 3d extrude. It was also 'pathfindered' and 'eyedroppered,' the latter with Appearance checked.

    Attaching screenshots showing state of palettes and result in legacy Save for Web dialog. Same result in Export for Screens. Also attaching source file.

    1 vote

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  19. 別名で保存を押しても反応がない

    別名で保存を押しても反応がない。
    複製を保存しかできない。

    1 vote

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  20. Exporting svg file with preserve editing capabilities checked issue

    I have a doc with multiple artboards. when I export the SVG file, I select the individual artboard and export like usual, but recently it's been exporting the entire doc, with all the other artboards as well. even previewing doesn't show all of the boards, I can only tell when I open the SVG file back up or look at the file size.

    1 vote

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