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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Blurring is said to be possible but is not

    There is no tool for blurring detail despite the fact that three ways of doing this are on the menu.

    1 vote
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  2. Editing text with warp doesn't update

    Editing text that has a Warp effect applied does not update on screen or even in a saved PDF until the warp effect is turned off then on again in the Appearance panel. See the attachments where I have changed the bolded word 'egg' to a roman type weight. In the second warped screenshot it is still bold. This bug has only started since the very latest general release of Illustrator: v24.1. Occurs in MacOS 10.15.3 and in MacOS 10.14.6

    2 votes
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    1 comment  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  3. 3D Extrude & Bevel Not Recognizing holes

    Updated Ai CC today (6Mar'20) and getting some weird holes closing when trying to render. My frustration has led me to uncover that the holes (created using shape maker, but also tried pathfinder and used compound paths) only break once the outermost edges are altered. Find attached screen recording.
    Please fix!!!

    1 vote
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  4. Opacity issues with white

    Opacities are not working correctly. When I have a shape with with a normal opacity set to a level below 100 and above another shape that is white. The white appears as a color underneath and it should not. it should be invisible. Also multiply effect is producing incorrect color values. Please see attached image.

    1 vote
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  5. Blur effect not working in the second opened svg document

    When I open two or more svg files containing blur effect, Illustrator applies blur only in the first opened document.

    This bug has been detected on Windows 10 using Illustrator version 24.1.1.

    1 vote
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  6. Feather does not gradient to transparent

    When 'feather' is applied to (in my instance) a black box overlaying a colored background, the black appears as a conspicuous grey.

    2 votes
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  7. Rasterize not working well on spot colors

    I used to work in Illustrator cc 2019 and rasterize images with spot colors don't have any problem. Now in new illustrator I have a BIG problem rasterizing images with spot colors. Please see attachments. And please solve this, I have to work in both Illustrators because of this bug.

    1 vote
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    1 comment  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  8. Offset path small values results in skewed lines

    Offset path small values (in my example it's 0.02 mm) results in skewed lines, compared to original text it's applied to.

    2 votes
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    1 comment  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  9. Random bugs with extensive use of Transform Effect

    I happen to have linked files (typically PNG files) inside a group of objects.

    A Transform Effect duplicates the group.
    Effect > Distort & Transform > Transform
    Here, I typically set a certain number of horizontal and/or vertical move and a number of copies for the whole group including a linked PNG.

    (Actually, this is a way to bypass the issue of library symbols that cannot include linked files.)

    Every time I open the AI document, the original group is visible, the duplicate groups can be seen, but not the linked PNG inside the group, both in the original group…

    1 vote
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  10. Gradient, colouring and effect-error

    The operations weren't particularly complex, a shape won't change fill between gradient, colour or even empty. The appearance panel is empty, and still there's no possible to change or remove the fill. I tried adding a gaussian blur, after which the entire figure disappeared. I thought it might be a preview issue so I exported it, but it was gone there as well. I attach a screenshot. Right before it happened I tried adding a complex clipping mask (but undid it).

    1 vote
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  11. Drop Shadow, Outer Glow, Etc. renders incorrectly on large polygons angled lines only.

    When I make a drop shadow, outer glow etc. there are places on the shadow that end abruptly in intervals. I make a triangle or any polygon (even a rectangle that is rotated). Go to Effect>Illustrtator Effect>Stylize>Drop Shadow. Multiply:75%:0":0":0.5". Color Black. I've tried other colors and other settings for Blur and Mode. This does the exact same thing using Outer Glow. I have a 66" x 36" artboard on the examples below.

    Windows 10 - Illustrator v.24.0.1

    5 votes
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    9 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  12. Issues while in 3D Revolve. In the Ai 24.0.1 - MAC OS 10.13.6

    While in 3D Revolve, I am trying to apply a created Symbol onto a half circle with a gradient. Within the dialog box, there is a message that says "the gradient will be rastorized", which changes my gradient from "red to black gradient" to a "balck and white gradient". That changes my whole effect.

    2 votes
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  13. 3D extrude and bevel effect breaks on large paths

    Windows 10 64 Bit, AI 23.1 .I've observed this bug all previous versions, and on multiple computers.

    Add a 3D effect (eg. Extrude and Bevel) to a path and increase the scale... it always breaks past a certain size. The theshold increases with the extrude depth, so deep objects can be larger while flat objects (ie. no extrude depth) break at a relatively small size. Check out the attached image.

    It's an extremely useful effect... clearly it would be a whole lot better if it could still be used at larger scales!

    4 votes
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  14. Pathfinder Incorrect Work

    Hi!
    I have a problem with Pathfinder in new Illustrator version 24 (2020) (macOS 10.15.1). Please look at the image attached. Pathfinder doesn't cut a compound shape out of a path or another compound shape. It merges the two instead.
    It worked fine in the previous version of Illustrator.

    4 votes
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    5 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  15. Load texture not working in 2020

    Mac OS 10.15.1, Illustrator 2020. For years I've used a custom texture (psd file) that I load into texturizer. But since updating to 2020 Illustrator this custom file doesn't work. I upload the texture file, it looks good in the texturizer panel, but when I click OK nothing happens. When I reopen the selection in the texturizer panel it has "canvas" texture. I'm using the same psd file I've always used. Even when I rename it and save it in Photoshop 2020 I have the same problem.

    10 votes
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    7 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  16. Unable to scale a specific object

    I am unable to scale one of the objects (letter P) in the attached file. Please advise. Thank you.

    2 votes
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  17. Effects Preview Checkbox Has No Effect After First Check

    Version 24.0 (64-bit)

    When applying an effect to a path in Illustrator, checking the "Preview" checkbox will preview that effect, but unchecking the box does not return the path back to its original shape. To test:

    Use the pen tool to draw a multi-segment shape.
    Select the shape
    Click Effect->Distort & Transform->Roughen
    Click the Preview checkbox (the effect should be applied)
    Click the Preview checkbox again (the effect will not be removed)

    I've tested this with most of the previewable effects in the Effects menu and they all behave the same.

    2 votes
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  18. CC 2020 gradient tool not updating result live, only when releasing the mouse button (like in CC 2018)

    In CC 2019, when using the gradient tool to apply or modify a gradient, the result of using the tool was live updated as you applied/moved it. Now in CC 2020, the tool has reverted back to how it was in CC 2018, meaning you have to let go of the mouse button to see the result. Seeing the result live saves time for me and makes it easier to get a satisfying result quicker.

    11 votes
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    5 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 24.0.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  19. Nothing happens when I double click my width tool

    When I double click my width tool to try and access my wrinkle tool nothing happens, I am currently trying to design a logo for a company in town, and would very much like the effect the wrinkle tool gives.

    1 vote
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  20. Free Distort doesn't apply to certain gradient strokes

    I was working on a type effect when I realized the Free Distort filter (found under Effect > Distort & Transform > Free Distort) doesn't apply when the selected object uses a stroke with a gradient that is applied along or across the stroke. Is this intentional? I hope it isn't since it doesn't seem intentional.

    Here's how I did it.
    Create a rectangle. Make sure it has a fill color. Then add a stroke and pick a gradient. Change the stroke style to be either the second or third option. Then apply the Free Distort filter to the object…

    2 votes
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