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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator (desktop)
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video

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  1. Deleting Effect Causes Crash

    Any time I try to delete an effect from an object, illustrator crashes.

    0 votes

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  2. Deleting a Dropshaddow causes the application to crash

    Deleting a Dropshaddow from an object causes the application to crash (every single time without fail) when using the trashcan icon in the properties panel. However deleting from the appearance panel seems not to cause this issue.

    0 votes

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  3. Appearance glitch,

    Using appearance, modified text (fill with outline in this case) get buggy when modified on top of a locked image.

    I have been able to re-create this issue on my end at least.

    1 vote

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    1 comment  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  4. NEGATIVE OFFSET PATH HAS FOR SOME UNKNOWN REASON STOPPED WORKING

    I dont have an idea but i have the problem:
    It will work for a shape, such as circle by making a smaller circle, however if i type a word -> type - create outlines -> go to path - offset path and select a negative value it just duplicates the same shape with same thickness and i cannot find a way around it

    2 votes

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  5. Illustrator 2021 'delete effect' crashes

    Illustrator 2021 (v25) always crashes on removal of an effect when using the 'delete effect' button. All effects are affected and makes this version Illustrator unusable.

    Using Windows 10 Pro

    2 votes

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  6. ADOBE ILLUSTRATOR (VERY SLOW) 1 -1.5 MB on FILE OPEN

    -Macintosh HD- 3.6 GHz Quad-Core Intel Core i3- MEMORY 8 GB 2667 MHz DDR4

    GRADIENT RENDERING AND ANY FORM OF EFFECTS ON A VERY BASIC TEMPLATE IS MASSIVELY SLOWING DOWN.... illustrator USING 100% of CPU POWER.
    .
    PROGRAM UNRESPONSIVE MUTLIPLE MULTIPLE TIMES FILE SIZE IS 1.5 MB on disk)

    1 vote

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  7. Drop Shadow Deletion Crashes Illustrator

    I can apply a drop shadow to a shape, and then when I copy & paste that shape and try to remove the drop shadow from the copied version, the application crashes.

    41 votes

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    23 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 25.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  8. Crash on 'Delete Layer Style'

    Every time I try to delete a layer style in the 'appearance' part of the properties panel using the trash bin button, the software crashes.

    Can do it by opening the actual appearence panel and doing it there.

    Running latest version of AI (CC 2021)
    OS is latest version of Windows 10 Pro

    Doesn't do it in previous versions.

    4 votes

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    0 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  9. Crash on 'Delete Layer Style'

    Every time I try to delete a layer style in the appearance panel, the software crashes.

    Running latest version of AI (CC 2021)
    OS is latest version of Windows 10 Pro

    Doesn't do it in previous versions.

    1 vote

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  10. Plz add a inner shadow effect

    I was doing an assignment in Illustrator which required that I use the Inner Shadow, but Illustrator doesn't have it. Why? It would even work too.

    2 votes

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  11. ドロップシャドウ

    2021バージョンでもドロップシャドウの効果がグレースケール化するとベタに変換されてしまう。一括グレースケール化が必要な時 オブジェクトが変わってしまうので 困る.....

    1 vote

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  12. Blending paths with Width profiles works wrong

    Create two lines.
    Apply width profiles to both of them.
    Blend them.
    Ai will generate step that have uniform profiles instead of intermediate.

    Image by Monika Gause

    2 votes

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  13. Big Sur and native Effects gallery crash

    Anybody else getting Illustrator CC2019 and 2020 to crash in Big Sur (beta) when accessing the Filter Gallery (eg. Effect > Texture > Grain)?

    You don't even have to apply the effect. Simply opening that window will doom you to a crash.

    Tested with latest public releases of CC2019 + 2020 and macOS 11 Beta (20A5384c) on 2015 iMac.

    2 votes

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  14. Illustrator 24.3 on Windows(10): Warp effect not showing preview even though preview selected

    Even though I have checked the box to show previews for the Warp effect, changing styles does not show a preview of the styles. The only preview that is shown is the very first style that was chosen.

    5 votes

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  15. Drop shadow preview doesn’t work

    The preview function in the drop shadow panel doesn’t work.

    2 votes

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  16. Drop shadow results are unusual when converted to grayscale

    Version: 23.1 and 24.2.3
    phenomenon:
    1. Create an object
    2. use drop shadow from appearance menu
    3. From the Edit menu, select Edit Color and then Convert to Grayscale.

    After conversion, the drawing of the drop shadow is not normal.
    There will be a problem even if you save it as a PDF.

    Version 22.1 does not have this problem.

    5 votes

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  17. update 24.2.3 so glitchy - pasting and moving deletes blur and brushes

    On iMac Mojave 10.14.6 the Ilustrator Update 24.2.3 is very glitchy. When pasting and moving artwork it deletes Gaussian blur and brushes from pasted artwork so then I have to redo all the work again by selecting and clicking on the appearance. ( see pics 1 and 2) Also when reflecting an object it defaults to an angle and not flipped as normal. Please fix, thanks.

    2 votes

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  18. Spot color gaussian blur does not print out when printing separations to film

    This must be a bug because it worked in previous versions. Spot color gaussian blur does not print out when doing separations.

    Illustrator 24.2.3
    OS version 10.15.5

    1 vote

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  19. Gaussian Blur Effect producing different results from 24.1.3 to 24.2 or 24.2.1

    The Gaussian Blur Effect "Effect→Blur→Gaussian Blur" is now behaving differently in 24.2 than it was in 21.x. Updating to 24.2.1 did not solve the issue.

    The issue: A designer applies a Gaussian Blur to a vector shape and sets the desired blur level to achieve the desired effect. When that file is opened by another user using 24.2 or 24.2.1, copying and pasting the object, or toggling the visibility of the Gaussian Blur effect (in the attributes panel) on the original object will change the visual appearance of the blur (the blur noticeably increases in strength).

    This alters the intended…

    2 votes

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  20. Custom Colors convert to CMYK automatically, when we set "Effect->Blur->Gaussian Blur".

    When we apply Effect->Blur->Gaussian blur an object with a custom color, it will be converted to CMYK color in overprint preview mode.
    Also, when we export PDF, it will convert to CMYK.

    Illustrator ver.24.2
    OSX 10.13.6

    The steps you were taking when you experienced the issues
    1. To make pathItems that colored Custom color.
    2. Select it and apply Effect->Blur->Gaussian Blur.
    3. Open Separation preview panel and check Overprint preview.
    4. Custom color objects seem to convert to CMYK.
    5. To export it to PDF, the custom color will discard and convert to CMYK.

    Your expected result
    We lose custom…

    67 votes

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    17 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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