Translate Ideas and Comments
Choose language:
There was an error during translation

Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. ドロップシャドウのバグ

    最新23.1.1にて、効果→スタイライズ→ドロップシャドウを作成後、それを選択して編集→カラーを編集→グレースケールに変換 をすると、グラデがベタになってしまいます。(23.0.6だと問題なし)

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  2. Opening Graphic styles causes crashes of v23 (and previous versions)

    Crashing when graphic styles panel is opened.

    December 2018
    After your technicians shared the screen and saw this happened even with a blank canvas, I was promised this would be fixed soon.

    September 2019
    Graphic Styles STILL crashes.
    Others are also having problems.

    WHEN will this be fixed? ETA?

    Illustrator 23.0.6
    Mac OSX 10.13.6
    32 Gigs of Ram
    3 terabyte hard drive

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  3. Stop selecting objects when I click on their effect

    Stop selecting objects when I click on an effect.

    I have a rectangle with a long, soft drop shadow. I now can no longer select anything that is technically 'under' the drop shadow, because clicking on the drop shadow selects the object casting it. This is really really bad and extremely counterintuitive.

    I'm smart enough to know which object is casting the shadow because I put it there. If I wanted to select the object casting the shadow, I would have clicked on it. Now I can't click on the thing I really want to click on — all the…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  4. Appearance is not applied when opening a file

    macOS Mojave 10.14.6 Illustrator 23.0.6
    Model Name: MacBook Pro
    Model Identifier: MacBookPro13,3
    Processor Name: Intel Core i7
    Processor Speed: 2.6 GHz

    Conditions for failure
    1. Illustrator Preferences / General [Show The Home Screen When No Documents Are Open] Put a check.
    2. Show Links Panel. Links Panel Options [Thumbnail Size] Select other than None.
    3. The Place image format is EPS.
    4. Open a file with the Home Screen displayed.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  5. Shear in Transform Panel doesn't add numbers

    In the Transform Panel I use the mouse wheel to adjust the Shear of an object but it does not show the degrees that it is moving. The object does adjust but the panel only reports 0°. As I scroll with the mouse wheel I can see the number flickering. When I click on the selection arrow I can select a number but that only adds to the number of degrees instead of telling me how many degrees I have adjusted it. I have attached a short video where I am adjusting the shear using the mouse wheel

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  6. Custom Bevel profile in Effects-3D-Bevel is GONE

    Illustrator used to have the ability to create customer Bevel profiles ( in the Bevels.ai file in /Library/Application Support/Adobe/Adobe Illustrator 23/en_US/Symbols ). HOWEVER, the feature is now gone! Please give us the option to create custom Bevels, again! Thank you.

    Last year, 2018, I created a object and gave it a 3D custom bevel, and now I can do nothing with that object. Whenever I try to do something with it Illustrator crashes. I couldn't figure out what was going on until I tried creating a custom Bevel again. There is no way to create a custom Bevel! When I…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  7. Pathfinder bugs and artifacts

    Pathfinder distorts curves and these distortions create stray points and small vector artifacts when I "slice".

    This has been an issue from IL5 (pre-CS and pre-CC), when Pathfinder was first introduced.

    Until Adobe increased maximum magnification, it was hard to tell what was happening, but in CC I can clearly see that in Pathfinder, smooth curves distort. My guess is something analogous to mathematical rounding errors in defining the berzier curve.

    Sometimes, the distortion is very "squiggly", appears to be introducing the 'QuickDraw error (reported separately), and produces unusable results.

    While most of these errors and artifacts are essentially microscopic,…

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  8. Why can't you use negative numbers in Move transform panel?

    This is such a bizarre bug. Sometimes the panel will come in with negative numbers already in there (based on a previous move by hand in the program?) But make any adjustment and the number turns positive. I can work around it using reflect tool but it shouldn't require such an extra work around.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  9. Gaussian Blur Bug

    When applying gaussian blur to a shape, the effect looks "pixely" in various zoom percentages. The screenshot shows 100% and it does not look right. If I zoom in to 150% it looks fine, but at 200% it looks strange again. This did not happen in CC 2018.

    Can we get this fixed? Thanks!

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  10. Pathfinder options not working no matter what I do

    Hi I am using Adobe Illustrator on a Windows PC and I was trying to use the Pathfinder Tool to simply 'minus front' some text on a shape for a logo I am trying to create. But, whenever I go to use the Pathfinder tool and click on in in the Windows Drop Down Menu - because its not even an option on the side bars?- nothing happens. I've tried to group the text and the shape as well as creating outlines but nothing is working. Nothing is popping up. I am simply trying to make transparent text in a…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  11. Small negatiive Offset Path Pica values don't work

    Use Picas as document unit.
    Select an object
    Use Offset Path (Effect or Object Menu option)
    Try toEnter a small negative value like -0p5
    It wont allow you to use a negative value.between 0p0 and -0p11
    Switching to a different document unit works.
    See: https://forums.adobe.com/message/11113927#11113927

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  12. Rotate and scale appearance effects

    When you have an appearnce (i.e. transform with move horizontal 1mm) and then rotate the object, it doesnt change the direction of the applied appearance. Our client insists that we cannot expand the appearances so it causes issues when applying to carton where the front and back panels are the same.

    We also have similar issues with things like scaling objects with a gaussian blur effect applied, where it does not scale the number of pixels.

    However feathering appearance does scale, so the application seems inconsistent.

    There should be an option in the preferences as to whether rotation and scaling…

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  13. Problem with raster effects printing

    We have had to outlaw the use of raster effects here because of the distortion they cause when an AI file is saved as a PDF.

    Our workflow for printing is the save our work from Illustrator as a PDF file which is then placed in an InDesign document. Any raster effects used in the graphic end up adding lines the edge of the effect as well as shifting the colors touched by the effect.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  14. Zoom Blur gets cutoff.

    At high amounts, the blur effect from zoom blur gets cut off (specifically with text, whether the text is rasterized or not. I haven't tested other shapes). It's related to the "add x amount of space around objects" setting (though no number actually fixes it. It is easy to see when you compare the effect in Illustrator to the effect in Photoshop.

    You guys really need to work on Illustrator's effect system. It's the one thing no other vector app has, but some things don't work or aren't effective because we have less control than we do in Photoshop.

    P.S.…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  15. freeform gradient broken and malfunctioning

    Love the capabilities of the new freeform gradient tool; however there are some unusual behaviors and bugs preventing it from working as expected. Firstly, if you use direct select to move points of a shape around, color stops are deleted once they fall "outside" of the shape boundary. Normally, gradients can fall outside of a shape, and are visually "clipped" by the mask of the shape.

    Secondly, upon reopening a document with freeform gradients, I have found that the gradients are static images clipped to a shape. When I use direct select to select a shape, it selects the gradient…

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  16. Pucker bug

    The pucker creates white triangles at the bottom of the artwork. It seems to export to jpg as it is supposed to, but the vector artwork displays incorrectly.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  17. 3D effect not working

    If i choose some options in the 3D effect window, illustrator crashes.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  18. Drop Shadow modal will not load, for new or existing shadows, crashes Illustrator CC 23.0.2

    Drop Shadow menu will not load upon trying to apply a new drop shadow, or edit existing drop shadows. Software drops to 0% CPU, and software will not respond to any inputs. requiring me to close Illustrator via Task Manager.

    Windows 10 using Illustrator CC 23.0.2 & 23.0.1 & 23.0 & 22.1

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  19. Unite/Merge paths creating groups instead of Compound path

    When trying to combine individual paths (text outlines, shapes, etc) the pathfinder tool seems to be creating groups, rather than creating a compound path as expected.

    Other colleagues have been experiencing similar issues. Video attached.

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  20. "Twist" effect doesn't work on horizontal or vertical lines

    I'm trying to to "twist" a single line () using the Effects panel, but the line only shows twisting when the effect is applied and then rotated diagonally.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base