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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. Crash on 'Delete Layer Style'

    Every time I try to delete a layer style in the 'appearance' part of the properties panel using the trash bin button, the software crashes.

    Can do it by opening the actual appearence panel and doing it there.

    Running latest version of AI (CC 2021)
    OS is latest version of Windows 10 Pro

    Doesn't do it in previous versions.

    4 votes

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  2. Crash on 'Delete Layer Style'

    Every time I try to delete a layer style in the appearance panel, the software crashes.

    Running latest version of AI (CC 2021)
    OS is latest version of Windows 10 Pro

    Doesn't do it in previous versions.

    1 vote

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  3. Plz add a inner shadow effect

    I was doing an assignment in Illustrator which required that I use the Inner Shadow, but Illustrator doesn't have it. Why? It would even work too.

    2 votes

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  4. ドロップシャドウ

    2021バージョンでもドロップシャドウの効果がグレースケール化するとベタに変換されてしまう。一括グレースケール化が必要な時 オブジェクトが変わってしまうので 困る.....

    1 vote

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  5. Blending paths with Width profiles works wrong

    Create two lines.
    Apply width profiles to both of them.
    Blend them.
    Ai will generate step that have uniform profiles instead of intermediate.

    Image by Monika Gause

    3 votes

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  6. Big Sur and native Effects gallery crash

    Anybody else getting Illustrator CC2019 and 2020 to crash in Big Sur (beta) when accessing the Filter Gallery (eg. Effect > Texture > Grain)?

    You don't even have to apply the effect. Simply opening that window will doom you to a crash.

    Tested with latest public releases of CC2019 + 2020 and macOS 11 Beta (20A5384c) on 2015 iMac.

    2 votes

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  7. Illustrator 24.3 on Windows(10): Warp effect not showing preview even though preview selected

    Even though I have checked the box to show previews for the Warp effect, changing styles does not show a preview of the styles. The only preview that is shown is the very first style that was chosen.

    5 votes

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  8. Drop shadow preview doesn’t work

    The preview function in the drop shadow panel doesn’t work.

    2 votes

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  9. Drop shadow results are unusual when converted to grayscale

    Version: 23.1 and 24.2.3
    phenomenon:
    1. Create an object
    2. use drop shadow from appearance menu
    3. From the Edit menu, select Edit Color and then Convert to Grayscale.

    After conversion, the drawing of the drop shadow is not normal.
    There will be a problem even if you save it as a PDF.

    Version 22.1 does not have this problem.

    5 votes

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  10. update 24.2.3 so glitchy - pasting and moving deletes blur and brushes

    On iMac Mojave 10.14.6 the Ilustrator Update 24.2.3 is very glitchy. When pasting and moving artwork it deletes Gaussian blur and brushes from pasted artwork so then I have to redo all the work again by selecting and clicking on the appearance. ( see pics 1 and 2) Also when reflecting an object it defaults to an angle and not flipped as normal. Please fix, thanks.

    2 votes

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  11. Spot color gaussian blur does not print out when printing separations to film

    This must be a bug because it worked in previous versions. Spot color gaussian blur does not print out when doing separations.

    Illustrator 24.2.3
    OS version 10.15.5

    1 vote

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  12. Gaussian Blur Effect producing different results from 24.1.3 to 24.2 or 24.2.1

    The Gaussian Blur Effect "Effect→Blur→Gaussian Blur" is now behaving differently in 24.2 than it was in 21.x. Updating to 24.2.1 did not solve the issue.

    The issue: A designer applies a Gaussian Blur to a vector shape and sets the desired blur level to achieve the desired effect. When that file is opened by another user using 24.2 or 24.2.1, copying and pasting the object, or toggling the visibility of the Gaussian Blur effect (in the attributes panel) on the original object will change the visual appearance of the blur (the blur noticeably increases in strength).

    This alters the intended…

    2 votes

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  13. Custom Colors convert to CMYK automatically, when we set "Effect->Blur->Gaussian Blur".

    When we apply Effect->Blur->Gaussian blur an object with a custom color, it will be converted to CMYK color in overprint preview mode.
    Also, when we export PDF, it will convert to CMYK.

    Illustrator ver.24.2
    OSX 10.13.6

    The steps you were taking when you experienced the issues
    1. To make pathItems that colored Custom color.
    2. Select it and apply Effect->Blur->Gaussian Blur.
    3. Open Separation preview panel and check Overprint preview.
    4. Custom color objects seem to convert to CMYK.
    5. To export it to PDF, the custom color will discard and convert to CMYK.

    Your expected result
    We lose custom…

    68 votes

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    17 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  14. Allow Warp Effects to distort linear gradient

    When you turn on distorting linear gradients (Object > Envelope Distort > Envelope options: Distort Linear Gradients Fill), AI still won't do it when you use Warp Effects (Effect > Warp). This should be fixed.

    I'd even extend this option to treat other gradients types, not only linear.

    2 votes

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  15. Minus Front Pathfinder

    I'm trying to block out this outlined text from this green rectangle, however, it is producing a very weird and seemingly glitchy result. Here are my steps:

    1) Select both shapes (The white shape appears to have a thicker selection outline? Not sure why that is..)

    2) Choose Pathfinder > Minus Front.

    3) The final result view cuts off the top of the 'M' and 'R', but the anchor points show a normal effect.

    Any thoughts?

    2 votes

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  16. Free Distort effect ignores Drop Shadow effect within

    I have an art with a drop shadow applied to it. The art is grouped with another object, with no shadow. The top-level group has a Free Distort effect applied. While the vector is distorted, the raster shadow stays undeformed.

    I tried to test it with other raster-based effects and Ai (released one) just crashed on me (report sent).

    1 vote

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  17. Transparency doesn't show correctly in linked CMYK Illustrator PDFs

    If I link a CMYK Illustrator PDF with transparency into a CMYK Illustrator document, the transparency doesn't show correctly. I can actually open a CMYK Illustrator PDF, link the same exact PDF into this opened file, and the artwork will look different even though they're the same exact file. See attached screenshot. This has been an annoying bug that's been around forever.

    2 votes

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  18. 3D Extrude & Bevel Mapping Symbol

    When I try to map a vector artwork using the 3D Extrude & Bevel Options on the "Map Art" windows shows that the artwork is mapped correctly on the face of shape however the final result stays with the black color of the outline, this does not happen when I do a flat graphic like a JPEG or PNG.

    This issue has been happening with multiple versions of illustrator.

    2 votes

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  19. 3D Revolve Clipping

    3D Revolve is clipping the front faces. I can get the faces to appear when the object is in a different rotation, when it object is parallel with the view. I've tried this with both a normal path and a compound path.

    I think the plane the 3D object is being rendered to is too far forward.

    2 votes

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  20. Arc Warp Effect with Unexpected Results (Combined with Masks)

    When applying an arc effect shouldn't the mask dictate how the arc effect works and not the larger contents of the mask?

    The results I am getting now appear to be possibly impacted by the larger/complex contents of the mask.

    I have used a larger arc amount of 15% in the images below to exaggerate the difference I am seeing between the simplified design/mask and the second design with a larger pattern inside the mask.

    Is this working as intended or is this an issue?

    Computer Specs:
    macOS 10.15.4
    iMac (Retina 5K, 27-inch, Late 2015)
    Processor: 4GHz Quad-Core Intel Core…

    2 votes

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