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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. Rotate and scale appearance effects

    When you have an appearnce (i.e. transform with move horizontal 1mm) and then rotate the object, it doesnt change the direction of the applied appearance. Our client insists that we cannot expand the appearances so it causes issues when applying to carton where the front and back panels are the same.

    We also have similar issues with things like scaling objects with a gaussian blur effect applied, where it does not scale the number of pixels.

    However feathering appearance does scale, so the application seems inconsistent.

    There should be an option in the preferences as to whether rotation and scaling…

    3 votes

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    2 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  2. Problem with raster effects printing

    We have had to outlaw the use of raster effects here because of the distortion they cause when an AI file is saved as a PDF.

    Our workflow for printing is the save our work from Illustrator as a PDF file which is then placed in an InDesign document. Any raster effects used in the graphic end up adding lines the edge of the effect as well as shifting the colors touched by the effect.

    1 vote

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  3. Zoom Blur gets cutoff.

    At high amounts, the blur effect from zoom blur gets cut off (specifically with text, whether the text is rasterized or not. I haven't tested other shapes). It's related to the "add x amount of space around objects" setting (though no number actually fixes it. It is easy to see when you compare the effect in Illustrator to the effect in Photoshop.

    You guys really need to work on Illustrator's effect system. It's the one thing no other vector app has, but some things don't work or aren't effective because we have less control than we do in Photoshop.

    P.S.…

    1 vote

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  4. freeform gradient broken and malfunctioning

    Love the capabilities of the new freeform gradient tool; however there are some unusual behaviors and bugs preventing it from working as expected. Firstly, if you use direct select to move points of a shape around, color stops are deleted once they fall "outside" of the shape boundary. Normally, gradients can fall outside of a shape, and are visually "clipped" by the mask of the shape.

    Secondly, upon reopening a document with freeform gradients, I have found that the gradients are static images clipped to a shape. When I use direct select to select a shape, it selects the gradient…

    3 votes

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  5. Pucker bug

    The pucker creates white triangles at the bottom of the artwork. It seems to export to jpg as it is supposed to, but the vector artwork displays incorrectly.

    1 vote

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  6. 3D effect not working

    If i choose some options in the 3D effect window, illustrator crashes.

    1 vote

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  7. Drop Shadow modal will not load, for new or existing shadows, crashes Illustrator CC 23.0.2

    Drop Shadow menu will not load upon trying to apply a new drop shadow, or edit existing drop shadows. Software drops to 0% CPU, and software will not respond to any inputs. requiring me to close Illustrator via Task Manager.

    Windows 10 using Illustrator CC 23.0.2 & 23.0.1 & 23.0 & 22.1

    1 vote

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  8. Unite/Merge paths creating groups instead of Compound path

    When trying to combine individual paths (text outlines, shapes, etc) the pathfinder tool seems to be creating groups, rather than creating a compound path as expected.

    Other colleagues have been experiencing similar issues. Video attached.

    6 votes

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    5 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  9. "Twist" effect doesn't work on horizontal or vertical lines

    I'm trying to to "twist" a single line () using the Effects panel, but the line only shows twisting when the effect is applied and then rotated diagonally.

    1 vote

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    1 comment  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  10. Symbols | Mapping stroke to 3D-Model will distort stroke

    Hi together,

    recently I came accross a mapping bug with a stroke ( width 0.2 Pt ) applied to a waving flag shape used in a symbol that was mapped to a 3D model.

    All details can be found at Adobe Illustrator User Forum here:
    Symbols | Mapping stroke to 3D-Model will distort stroke
    Laubender Mar 21, 2019
    https://forums.adobe.com/message/10989571#10989571

    Workarounds like expanding the stroke and working with an extra path element stacked behind the flag shape did not help.

    The only workaround that will help is rendering the elements to an image and implement the placed and not linked image…

    2 votes

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    2 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  11. Weird Transparency Issue

    So, I have a very odd quirk happening. When I changed an element from 100% opaque to 70% then copied it and grouped it. Now when I ungroup it the same element that was 70% opaque now thinks it is 100% opaque.

    Essentially I can no longer make that element completely opaque anymore. I have to place another instance. This is a bit of a pain when I have resized or altered the placed element.

    I am running the latest version of Illustrator as of this post.

    I did some searching here and my issue is very similar to this…

    3 votes

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    1 comment  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  12. Pathfinder Merge actually Dividing, leaving cut out objects behind

    This might be easier to read on the forums where the images are inline with the explanation, but I copy pasted everything here anyway. Here's the thread.

    https://forums.adobe.com/thread/2601397

    This has been a thorn in my side for so long I can no longer ignore it. I don't know when it happened but at some point Illustrator's Merge tool started dividing objects instead of merging them, and leaves behind cut up versions of objects that are behind the visible objects.

    MacBook Pro 15 2017
    macOS Mojave Version 10.14.2
    2.9 GHz Intel Core i7
    16GB memory
    using Illustrator CC 2019 version 23.0.2

    1 vote

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  13. Freeform Gradients can't seperate into spot colors for rips

    Freeform Gradients can't seperate into spot colors for rips. when prinitng them as spot colors. they come out like a cmyk print.

    3 votes

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  14. effects dropdown

    When looking at the effects drop down on a high definition laptop, it is smaller then the rest of the dropdowns.

    1 vote

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  15. Gaussian Blur does not scale. Frustrating

    Gaussian Blur does not scale when I scale an object with the effect applied.
    'Scale Strokes & Effects' is turned On.
    Really frustrated because it's such a simple thing to recalculate it. Fix asap!

    31 votes

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    25 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  16. Twist effect does not act on a group as a whole...

    When applying [Effects -> Distort and Transform -> Twist] to a group, the effect is applied on an individual object level and not on the group as a whole.

    2 votes

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  17. NEON GLOW ONLY GOES TO BLACK

    NEON GLOW NOT WORKING

    2 votes

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  18. Legacy blur lost when pasting into a new document.

    An object with a legacy blur loses it's setting when copying and pasting into a new document. The blur is still listed in appearance, but there is no value and effectively no blur.

    2 votes

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  19. FreeForm Gradient point should also move on transforming Freeform Art

    Today I ran into a problem with Adobe Illustrator artwork featuring some freeform gradient fills. I had a to create flipped, mirrored version of it for printing purposes (graphics would be applied sub-surface to a sign face). The problem is the freeform gradient fills wouldn't flip with the rest of the artwork. I attached a visual example of it. Using the "expand appearance" command allowed for the artwork to be flipped 180° correctly. It would be nice if I could avoid that kind of a fix.

    20 votes

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    5 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  20. Alignment Tool is Off

    I'm using the alignment tool to center a logo onto it's artboard. Both the logo and the artboard are 500px by 500px, but when I use the align tool the logo is off by a couple px. It's barely noticeable until I export to png, then I can see that the circle is cut off slightly.

    Any help?

    1 vote

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