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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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224 results found

  1. Illustrator 24.3 on Windows(10): Warp effect not showing preview even though preview selected

    Even though I have checked the box to show previews for the Warp effect, changing styles does not show a preview of the styles. The only preview that is shown is the very first style that was chosen.

    5 votes

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  2. Drop shadow preview doesn’t work

    The preview function in the drop shadow panel doesn’t work.

    3 votes

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  3. Drop shadow results are unusual when converted to grayscale

    Version: 23.1 and 24.2.3
    phenomenon:
    1. Create an object
    2. use drop shadow from appearance menu
    3. From the Edit menu, select Edit Color and then Convert to Grayscale.

    After conversion, the drawing of the drop shadow is not normal.
    There will be a problem even if you save it as a PDF.

    Version 22.1 does not have this problem.

    4 votes

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  4. update 24.2.3 so glitchy - pasting and moving deletes blur and brushes

    On iMac Mojave 10.14.6 the Ilustrator Update 24.2.3 is very glitchy. When pasting and moving artwork it deletes Gaussian blur and brushes from pasted artwork so then I have to redo all the work again by selecting and clicking on the appearance. ( see pics 1 and 2) Also when reflecting an object it defaults to an angle and not flipped as normal. Please fix, thanks.

    2 votes

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  5. Spot color gaussian blur does not print out when printing separations to film

    This must be a bug because it worked in previous versions. Spot color gaussian blur does not print out when doing separations.

    Illustrator 24.2.3
    OS version 10.15.5

    1 vote

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  6. Gaussian Blur Effect producing different results from 24.1.3 to 24.2 or 24.2.1

    The Gaussian Blur Effect "Effect→Blur→Gaussian Blur" is now behaving differently in 24.2 than it was in 21.x. Updating to 24.2.1 did not solve the issue.

    The issue: A designer applies a Gaussian Blur to a vector shape and sets the desired blur level to achieve the desired effect. When that file is opened by another user using 24.2 or 24.2.1, copying and pasting the object, or toggling the visibility of the Gaussian Blur effect (in the attributes panel) on the original object will change the visual appearance of the blur (the blur noticeably increases in strength).

    This alters the intended…

    6 votes

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  7. Custom Colors convert to CMYK automatically, when we set "Effect->Blur->Gaussian Blur".

    When we apply Effect->Blur->Gaussian blur an object with a custom color, it will be converted to CMYK color in overprint preview mode.
    Also, when we export PDF, it will convert to CMYK.

    Illustrator ver.24.2
    OSX 10.13.6

    The steps you were taking when you experienced the issues
    1. To make pathItems that colored Custom color.
    2. Select it and apply Effect->Blur->Gaussian Blur.
    3. Open Separation preview panel and check Overprint preview.
    4. Custom color objects seem to convert to CMYK.
    5. To export it to PDF, the custom color will discard and convert to CMYK.

    Your expected result
    We lose custom…

    67 votes

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    I am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  8. Minus Front Pathfinder

    I'm trying to block out this outlined text from this green rectangle, however, it is producing a very weird and seemingly glitchy result. Here are my steps:

    1) Select both shapes (The white shape appears to have a thicker selection outline? Not sure why that is..)

    2) Choose Pathfinder > Minus Front.

    3) The final result view cuts off the top of the 'M' and 'R', but the anchor points show a normal effect.

    Any thoughts?

    1 vote

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  9. 3D Extrude & Bevel Mapping Symbol

    When I try to map a vector artwork using the 3D Extrude & Bevel Options on the "Map Art" windows shows that the artwork is mapped correctly on the face of shape however the final result stays with the black color of the outline, this does not happen when I do a flat graphic like a JPEG or PNG.

    This issue has been happening with multiple versions of illustrator.

    1 vote

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  10. 3D Revolve Clipping

    3D Revolve is clipping the front faces. I can get the faces to appear when the object is in a different rotation, when it object is parallel with the view. I've tried this with both a normal path and a compound path.

    I think the plane the 3D object is being rendered to is too far forward.

    3 votes

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  11. Arc Warp Effect with Unexpected Results (Combined with Masks)

    When applying an arc effect shouldn't the mask dictate how the arc effect works and not the larger contents of the mask?

    The results I am getting now appear to be possibly impacted by the larger/complex contents of the mask.

    I have used a larger arc amount of 15% in the images below to exaggerate the difference I am seeing between the simplified design/mask and the second design with a larger pattern inside the mask.

    Is this working as intended or is this an issue?

    Computer Specs:
    macOS 10.15.4
    iMac (Retina 5K, 27-inch, Late 2015)
    Processor: 4GHz Quad-Core Intel Core…

    1 vote

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  12. 3D Extrude and Bevel

    When I apply 3D Extrude and Bevel with cap set to 0 and surface set to no shading my image now has a background. Now I tried a few things to correct the image in 3D Extrude and bevel and the entire image is gone. The image frame is still there.

    This occurred after the latest update to Adobe Illustrator 2020 24.1.2

    1 vote

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  13. Excluding fill and stroke settings when applying a graphic style

    Intention: I want to have a graphic style for applying shadows (using the material UI shadow requirements)

    Because it does not seem to be possible to just copy and paste and existing effect of an element (like a drop shadow on a square element) I am using a workaround.

    I created a graphic style with my desired shadow. I noticed that when applying the graphic style to element, it overwrites its color and stroke values.

    I thought the setting "override character color" would prevent that from happening, but it doesn't. Every time I'm applying a graphic style it replaces the…

    2 votes

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  14. Ofset path bug in 24.1 version - horrible metric precision...

    Problem with dimensions after using offset path. Just look - if you have square 100 x 100 mm, and want to make -4 mm offset path - new square is not 92 x 92mm, but... 92.0001 x 92.0001. This is nightmare. See attached. Adobe, I hope this bug will be fixed?

    3 votes

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  15. Can’t save Graphic Styles

    I absolutely cannot save graphic styles I have created for the graphic styles library. The icon is blank and I cannot find any information for fixing this. I have looked at all the tutorials but this issue is not addressed. It is NOT WORKING!

    1 vote

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  16. Problem with Flatten Transparency

    Hello,
    I found a but in Illustrator CC 2019 and 2020 MacOS 10.14.6 and Windows 10 v1903. I will report this to Adobe.

    A. I create a glas effect on a non circle object with blending dark to light red and a black and white gradient mixed with ›screen‹ to it.
    B. I flatten the transparency with the highest or other option. Always is a clip group (1), that shound be automatical removed. For better seeing, I put it on top of the group ›after flatten tranparency‹.

    1 vote

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  17. Effects are expanded after pasting to a new document

    The effects like drop shadows become images after pasting to a new document.

    1 vote

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  18. Transform effect vanished from Appearance Panel. Multiple times

    After using Distort & Transform/Transform from the Appearance Panel, I noticed that this effect was missing from the list of effects that I'd used. As you can see in the attached image, Transform is not in the list. The long shadow on this text is created using that effect and it is still live, but there's no way to edit it since it is not showing up in the Appearance Panel. I started over and created it once more and once again, it wasn't in the panel. I tried a 3rd time and it worked as expected.

    2 votes

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  19. Pathfinder

    EVERY TIME I try to use the Unite function on the pathfinder, I end up with the spinning wheel of death.

    2 votes

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  20. Duplicate Graphic Styles

    Multipage document. Many objects with a specific style, rectangle, 20% gray fill, no line. All assigned graphic style, eg, Box Style. I want to move these objects to a new artboard, so it's select, Copy, Paste In Place, Move specific distance (because I've laid out my art boards precisely). Problem is that I then get Box Style 1, or Box Style 2, and so on.

    If I option drag this does not happen. This makes NO SENSE.

    Styles are styles. Why would Illustrator be duplicating styles. Makes NO SENSE. Option drag is NOT an efficient way for my workflow. Maybe…

    19 votes

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