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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Blending Modes BUG in Ai


    1. Version of Adobe Illustrator - 22.1
      Machine: iMac (Retina 5K, 27-inch, Late 2015)
      Graphics: AMD Radeon R9 M380 2048 MB

    2. The issues -
      Using Blending Modes (specifically Screen/Color Burn).
      Worked both in on-screen preview mode & saved as a jpg, Thursday, April 12th, 2018.
      Today, Monday April 16th, they are not displaying properly on-screen, in print, or in saved file preview. (if color mode is switched to RGB, blending mode displays more properly, but not in Overprint Preview)
      Screen blending mode disappears/Color Burn retains only some parts of the graphic in black.
      Does not translate between cc programs either.

    3. Expected…
    2 votes
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    Please get in touch with us at sharewithai@adobe.com . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
    We may also need your help with file to get this internally reproduced and then subsequently attempt to resolve it.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

  2. Illustrator CC 2018 Effect Menu Problem

    When I open the Effect menu, then select any effect, the text on the window that opens is so tiny I can't see to make any adjustments. The window of the working image is fine and normal size but the text doesn't adjust. It worked before the update and Photoshop works fine. It's not my display. I have tried adjusting everything and compared all settings to my husbands laptop that works fine and hasn't been updated and they are the same. Adobe took control of my computer and couldn't figure it out. Hopefully somebody can!!

    2 votes
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  3. Convert to shape tool

    When using the convert to shape tool / ellipse:

    Select circle imported from PDF that has 100's of points around perimeter. Use convert to shape, ellipse option. If I set the tool to "relative", and the value to zero "0", then the converted shape should match the original. Instead, the shape is larger, because it is using the size of the box inscribed in the circle instead of the diameter (or width and height). Please fix this.

    2 votes
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    1 comment  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  4. Free Distort effect ignores Drop Shadow effect within

    I have an art with a drop shadow applied to it. The art is grouped with another object, with no shadow. The top-level group has a Free Distort effect applied. While the vector is distorted, the raster shadow stays undeformed.

    I tried to test it with other raster-based effects and Ai (released one) just crashed on me (report sent).

    1 vote
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  5. 3D Extrude and Bevel

    When I apply 3D Extrude and Bevel with cap set to 0 and surface set to no shading my image now has a background. Now I tried a few things to correct the image in 3D Extrude and bevel and the entire image is gone. The image frame is still there.

    This occurred after the latest update to Adobe Illustrator 2020 24.1.2

    1 vote
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  6. Problem with Flatten Transparency

    Hello,
    I found a but in Illustrator CC 2019 and 2020 MacOS 10.14.6 and Windows 10 v1903. I will report this to Adobe.

    A. I create a glas effect on a non circle object with blending dark to light red and a black and white gradient mixed with ›screen‹ to it.
    B. I flatten the transparency with the highest or other option. Always is a clip group (1), that shound be automatical removed. For better seeing, I put it on top of the group ›after flatten tranparency‹.

    1 vote
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  7. Effects are expanded after pasting to a new document

    The effects like drop shadows become images after pasting to a new document.

    1 vote
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  8. Transform effect vanished from Appearance Panel. Multiple times

    After using Distort & Transform/Transform from the Appearance Panel, I noticed that this effect was missing from the list of effects that I'd used. As you can see in the attached image, Transform is not in the list. The long shadow on this text is created using that effect and it is still live, but there's no way to edit it since it is not showing up in the Appearance Panel. I started over and created it once more and once again, it wasn't in the panel. I tried a 3rd time and it worked as expected.

    1 vote
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  9. Pathfinder

    EVERY TIME I try to use the Unite function on the pathfinder, I end up with the spinning wheel of death.

    1 vote
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  10. Free distort effect with Freeform gradient

    In 23.1 Free distort effect applied to a path filled with freeform gradient, distorts only path, but not a fill, making it appear clipped with distorted contour.

    1 vote
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  11. Blurring is said to be possible but is not

    There is no tool for blurring detail despite the fact that three ways of doing this are on the menu.

    1 vote
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  12. 3D Extrude & Bevel Not Recognizing holes

    Updated Ai CC today (6Mar'20) and getting some weird holes closing when trying to render. My frustration has led me to uncover that the holes (created using shape maker, but also tried pathfinder and used compound paths) only break once the outermost edges are altered. Find attached screen recording.
    Please fix!!!

    1 vote
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  13. Opacity issues with white

    Opacities are not working correctly. When I have a shape with with a normal opacity set to a level below 100 and above another shape that is white. The white appears as a color underneath and it should not. it should be invisible. Also multiply effect is producing incorrect color values. Please see attached image.

    1 vote
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  14. Blur effect not working in the second opened svg document

    When I open two or more svg files containing blur effect, Illustrator applies blur only in the first opened document.

    This bug has been detected on Windows 10 using Illustrator version 24.1.1.

    1 vote
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  15. Rasterize not working well on spot colors

    I used to work in Illustrator cc 2019 and rasterize images with spot colors don't have any problem. Now in new illustrator I have a BIG problem rasterizing images with spot colors. Please see attachments. And please solve this, I have to work in both Illustrators because of this bug.

    1 vote
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  16. Random bugs with extensive use of Transform Effect

    I happen to have linked files (typically PNG files) inside a group of objects.

    A Transform Effect duplicates the group.
    Effect > Distort & Transform > Transform
    Here, I typically set a certain number of horizontal and/or vertical move and a number of copies for the whole group including a linked PNG.

    (Actually, this is a way to bypass the issue of library symbols that cannot include linked files.)

    Every time I open the AI document, the original group is visible, the duplicate groups can be seen, but not the linked PNG inside the group, both in the original group…

    1 vote
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  17. Gradient, colouring and effect-error

    The operations weren't particularly complex, a shape won't change fill between gradient, colour or even empty. The appearance panel is empty, and still there's no possible to change or remove the fill. I tried adding a gaussian blur, after which the entire figure disappeared. I thought it might be a preview issue so I exported it, but it was gone there as well. I attach a screenshot. Right before it happened I tried adding a complex clipping mask (but undid it).

    1 vote
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  18. Nothing happens when I double click my width tool

    When I double click my width tool to try and access my wrinkle tool nothing happens, I am currently trying to design a logo for a company in town, and would very much like the effect the wrinkle tool gives.

    1 vote
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  19. ドロップシャドウのバグ

    最新23.1.1にて、効果→スタイライズ→ドロップシャドウを作成後、それを選択して編集→カラーを編集→グレースケールに変換 をすると、グラデがベタになってしまいます。(23.0.6だと問題なし)

    1 vote
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  20. Opening Graphic styles causes crashes of v23 (and previous versions)

    Crashing when graphic styles panel is opened.

    December 2018
    After your technicians shared the screen and saw this happened even with a blank canvas, I was promised this would be fixed soon.

    September 2019
    Graphic Styles STILL crashes.
    Others are also having problems.

    WHEN will this be fixed? ETA?

    Illustrator 23.0.6
    Mac OSX 10.13.6
    32 Gigs of Ram
    3 terabyte hard drive

    1 vote
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