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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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222 results found

  1. compound paths and gradients

    So I made a pie chart, then applied 3D, expanded its appearance, and then made it a compound path to apply a gradient to it and it has been **** on earth to work with. It has funny artifacts that I can't even edit or look at. One of the elements fills the element with the gradient instead of just the outline. I managed to fix it by moving it around and playing with it but it will probably happen again.

    1 vote

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  2. Glitch in Convert to Shape > Rounded Rectangle effect

    When applying Convert to Shape > Rounded Rectangle effect to an object, and applying a corner radius larger than the shape can support, one side of the rounded rectangle is given an extra anchor point with adjustment handles that make an overlap visible. This only occurs on one side of the object.

    The desired result is that the corners meet at a single anchor point, as on the right hand side of the objects in the attached AI file.

    Illustrator v 27.5, Windows 11

    1 vote

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  3. Missing Pixels After Rendering 3d Objects

    Windows 11
    AI 2023 Version 27.4

    Whenever I render 3d objects in illustrator,
    missing pixels or weird scratches show up within
    the object. It doesn't matter if I change the
    lighting or material or size, the issues are still there.

    The scratches show up when I export the objects as well. My document raster effect settings are on 300 ppi.
    Also, changing from CPU/GPU view doesn't make
    a difference.

    This only started happening in the past few days.
    I've used this tool before on my computer W/o
    issues. My GPU is up to date. It’s equipped to handle everything. I’m…

    1 vote

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  4. When applying a smart filter, it doesn't show up under the layer in the layers panel.

    The smart filter in the layers panel is no where to be found...

    1 vote

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  5. Photoshopフィルターの設定情報がPhotoshopのアンインストールの影響を受ける

    テクスチャライザー等のPhotoshop効果系のフィルタープラグインのカスタム設定(例:テクスチャライザーのカスタムテクスチャ設定)がPhotoshopをアンインストールすることにより初期化されてしまう。

    macOS11.6.8/Windows10
    ver.23〜(恐らく機能実装時から変わっていない)

    ver.26での例(PhotoshopCC2022がインストールしている状態)
    1.ドキュメント上に任意のオブジェクトを作成。
    2.効果→テクスチャ→テクスチャライザー…を選択しユーザーインターフェースを開く。
    3.テクスチャ選択ドロップダウン横からサブメニューにてカスタムテクスチャを選択する。
    4.OKをクリックしカスタムテクスチャを適用する。
    5.カスタムテクスチャ設定情報が保存され、Illustratorを再起動してもカスタムテクスチャは有効のままになる。
    6.PhotoshopCC2022を環境設定もろともアンインストールする。
    7.Illustratorで前述の1〜2の手順にてテクスチャライザーのユーザーインターフェースを開くとテクスチャ選択ドロップダウンからカスタムテクスチャが消えている。

    現状
    Photoshopをアンインストールするとテクスチャライザーのユーザーインターフェースからカスタムテクスチャが消える。

    期待する挙動
    PhotohopをアンインストールしてもIllustrator上のいかなる設定情報も失われない。

    このPhotoshop効果系のフィルターの設定情報はVer.26及びver.27では「~/Library/Preferences/Adobe Photoshop 2022 Settings(Windowsはユーザーディレクトリ配下のAppData/Roaming/Adobe〜)」フォルダの「Adobe 効果 CS6 Prefs」と「Adobe テクスチャライザー CS6 Prefs」に保存されます。
    このフォルダはPhotoshopの環境設定フォルダの為、Photoshopのインストール・アンインストールに影響を受けます。
    不用意な設定喪失を防ぐ意味においても「Adobe Illustrator <VERSION_NUM> Settings」に保存するように変更するのが理想だと考えます。
    PhotoshopをアンインストールすることでIllustratorに影響を及ぼすのは問題だと思います。

    19 votes

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  6. 1 vote

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  7. Scaling appearance with Transform Effect doesn’t work as expected

    MacOS 12.6.3
    Illustrator 27.2

    Applying scaling transform effect with “Transform Objects” checkmark OFF
    and “Scale Strokes and Effects” and “Transform Patterns” ON
    doesn’t work properly in some cases, for example:
    irregularities in dash/gap lengths are introduced when scaling dashed lines,
    arrowheads are not scaled at all,
    pattern brushes are not scaled at all,
    art brushes are scaled partly (the unstretchable bits are not scaled while the main shaft is scaled).

    I would expect the same result as with Scale dialog box with the same settings — this one works perfectly. I want to replicate it as an appearance effect.

    2 votes

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  8. contagocce

    lo strumento contagocce non copia più lo stile di un tratto pennello, cioè non riesco a copiare un determinato stile da un tratto a l'altro è un bel problema, spero lo risolvano presto.

    1 vote

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  9. Eyedropper random wrong results

    OSX 13.0.1
    Illustrator 27.1.1

    Attempting to pick up paragraph and character values of text with eyedropper. Test is built in a new document from a blank template, components pasted from a working file.
    Expected result: that selected text will end up with same values (font, color, size, lead, letterspacing) as sample
    Actual result: as far as I can see, completely random results. Sometimes the letterspacing is changed to a value neither the source nor the destination is set to. Sometimes nothing happens. In this video, the font color changes to a color that is not used in the document.

    I…

    2 votes

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  10. Drop shadows rendering differently after updating from 25.0 to 25.4.4

    This is causing a lot of headaches in our department. The drop shadow appears to have gotten smaller after updating to 25.4.4, even though the values are the same. This edit is destructive and cannot be resolved by reverting to 25.0 and resaving. Attached is screenshot showing drop shadow changes. (AI file is larger than 50 MB.)

    1 vote

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  11. 3D revolve bug

    3D revolve not working correctly,
    feature produces a shrunken and repeated version of the sketch

    1 vote

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  12. A group with no appearance attributes is treated and marked like it has some

    1. Create two objects (e.g. rectangles)
    2. Group them
    3. Open Appearance panel
    4. Add a stroke to your group
    5. Remove the stroke (with the Delete Selected Item button)
    6. Open Layers panel and study the appearance 'ring' marker of the group — Illustrator now believes the group has a custom appearance, while there is none!

    If you click the Contents in the Appearance panel with the group selected, Illustrator will clearly say 'Group: No Appearance' in the top of the panel.

    This 'empty' appearance can be saved as Graphic Style even and applied to another object, giving no actual result, except for the 'solid…

    11 votes

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  13. フリーグラデーションオブジェクトがFinderプレビューに表示されない

    環境: M1 iMac OS 13.0.1 / Illustrator 27.0.1

    フリーグラデーションがFinderプレビューに表示されません。
    表示されない形式はaiとpdfです。
    同じファイルを別のデバイスで確認したところ、最新のMacOS13で表示されないことが確認されました。

    3 votes

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  14. A size of a selection with a certain object inside is calculated wrong

    Take a look at the GIF attached and the document.
    When the text object is selected, Illustrator fails to calculate the size and coordinates of the selection and uses the previous values.

    1. Open the file and display both Transform and Control panel (I don’t know if Properties panel does the same, because it’s just completely empty for me — another bug)
    2. Select the object with numbers — both panels display all zeroes (but Control has editable fields, while Transform have them disabled)
    3. Select any of two rectangles the document — panels display correct size (150×450 mm) and proper coordinates
    4. Select…
    9 votes

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  15. Effects from the effects pannel not working or showing settings

    All the effects from this list are simply not working. It appears in the appearance pannel but not even the settings pannel pops up.

    1 vote

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  16. All elements disappearing the more I edit. They show in layers panel, but not on artboard or in exports.

    I'm working from (an up-to-date version of) an Illustrator file with five differently sized artboards. They all are using the same elements and symbols, just arranged different for different layouts. When I click on one of the artboards and select a group to scale down, the elements begin disappearing and have not reappeared.

    I exited the group and more elements in the artboard disappeared. Clicking out of the artboard group itself made the entire group disappear. When I click back into the artboard, selecting an element reveals the outlines and bounding boxes, but the artwork itself is not visible. Opacity…

    1 vote

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  17. Offset Path Effect unexpectedly losing details

    Issue with the Effect, Path > Offset Path... As a professional printer, we need to counter the spread of ink and recently had a job where the client pointed out that the dots of the letter 'i' were missing in their text... Normally I'd offset by -0.025mm as this is counters the ink, but due to the font style, I set at -0.01mm and expanded... In our investigations, we have found that -0.012mm would have been fine, but below starts producing very unexpected results... I did wonder if it was down to the complexity of all the text, but it…

    1 vote

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  18. 3D effect in Illustrator 2023 doesn’t work

    After updating to 2023, the 3D effect no longer works on macOS 12.6.1. This is also the case with Photoshop. I then get the message that an error has occurred.
    I don't have that problem on my laptop with the latest version of macOS.

    1 vote

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  19. Copying tables from InDesign and only the text pastes in Illustrator

    Hello, I used to be able to copy a table I created in InDesign and copy and paste it into Illustrator with all of the formatting being the same. Now when I go to paste a table, all of the table formatting is missing and it's just a big block of text. Please fix this soon as my company does this on a day-to-day basis for our images. I attached an image of what it looks like when I paste the table in Illustrator.

    12 votes

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    Illustrator team is working on a fix for this issue. Meanwhile you can use the below workaround to paste the table as it was before.


    Before you copy the table in InDesign, create a path object along with table and then copy from InDesign and Paste in Illustrator. This forces the PDF route for copy/paste between ID and AI

  20. Intertwine objects expands when an effect is applied to them

    When I want to add, say, a drop shadow to my whole intertwined art, I get it immediately expanded. A warning is displayed, but I’d prefer to keep it live.

    I’d put this in user requests, but let’s admit this is a bug, since I never asked for an object to be expanded, and it potentially can stay live — unlike moving one point of a live rectangle, which obviously makes it a non-rectangle anymore.

    13 votes

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