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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator (desktop)
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video

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  1. Scroll on hover over unselected tools or library panels not working in 2020 release.

    Prior to the 2020 release of Illustrator, when I was working in a document (with my various tools panels and CC Library panel docked to the side of the page) I could have my artboard/artwork selected and hover my mouse over a tools pane or library and scroll to see my options (without clicking to select that pane.) Now it doesn't seem to work anymore. I have to click on whichever tools pane or the library pane to activate it before I can begin scrolling through the options. It may not seem like much of a bug, but it actually…

    2 votes
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    0 comments  ·  Creative Cloud Libraries  ·  Flag idea as inappropriate…  ·  Admin →
  2. Unknown Error when attempting to add items to Library

    When trying to add items to CC Libraries with in Illustrator, I get an unknown error every time.

    2 votes
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    0 comments  ·  Creative Cloud Libraries  ·  Flag idea as inappropriate…  ·  Admin →
  3. CC Libraries import yields progress indicator for thumbnail

    With the most recent release of Illustrator (23.1.1) on a Mac running Catalina 10.15 Beta, any time I drag an item into the Libraries panel, a thumbnail fails to appear (instead I get a persistent animated progress indicator). I'm able to see the correct thumbnail of the imported item in other Adobe apps (Photoshop and InDesign), as well as online (Libraries --> View on Website). Only after I restart Illustrator do they appear.

    2 votes
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  4. Fix Adobe Illustrator CC 2020 Type Library Reference - VB scripts return error

    We need to always keep the version of Adobe Illustrator CC up to date.
    Recently, the CC version used by the company has been upgraded from 2019 to 2020.

    We use the attached .NET Illustrator library module.

    As with other similar cases, I believe Adobe will solve it.

    Older versions work fine.

    2 votes
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  5. Copying graphics from CClibraries transforms paths.

    CClibraries has a serious bug.
    adobe's customer support acknowledged having bugs in CClibraries.

    Steps to reproduce
    1) Set the profile to “WEB” when creating a document.
    2) Text object is made an outline.
    3) In the Libraries panel to add graphics
    4) Right-click a graphic in the Libraries panel, and choose the Place Copy option from the context menu.

    Windows 10 , Illustrator CC2018 / CC2019

    1 vote
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  6. Libraries Panel Disappears and cannot be accessed once reopened when you use Ctrl + [ after selecting a swatch or asset from it.

    When editing objects colors using swatches, or pulling in an item from the library, if you immediately use Ctrl+[ to change the layer your selection is on, it closes the library panel. When reopened, none of the items in the library appear in the panel, and you cannot save changes to any assets you have currently open

    13 votes
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    11 comments  ·  Creative Cloud Libraries  ·  Flag idea as inappropriate…  ·  Admin →
  7. Library symbol

    I add a graphic, like a rectangle, to the cloud library, and when I place it to my work it import all the work from the artboard.

    1 vote
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  8. Can't preview new graphic assets in Libraries within Illustrator

    When I add a new graphic asset to an existing Library, I cannot get a preview of it until I restart the program. Instead, I get the animated square indicating that the preview is being generated, but it never refreshes. I often have multiple CC programs open, and the graphic is always immediately reviewable in Photoshop and InDesign, so this is limited to Illustrator in my experience.

    I am running Mac OS 10.15.1
    Illustrator 23.1.1

    1 vote
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  9. TIFF images as assets in CC Libraries are always placed as PNG images on the artboard


    1. Affected: Illustrator CC all versions that are working with CC Libraries.
      Tested with Illustrator CC 2019 version 23.0.3 on Windows 10. Illustrator versions on Mac OS X are also reported.


    2. Steps to reproduce the issue:
      Do a new CC Library.
      Add TIFF images saved from PhotoShop CC 2019 to the new library.
      Two options how you can do this that I know of:
      A. Drag the files from your file system to the open and empty library.
      B. Use Adobe Bridge CC 2019 to drag files to the open library.


    3. Expected result:
      If I want to use an image TIFF…

    2 votes
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  10. Fonts missing and say I need to re log in

    When I open a past project from creative cloud folder It directs me to find a missing font. But the font finder doesn't sync to my library. Now Im stuck with a missing font on a logo project that just messed my whole design up. Plus when I export the project as a export safe for web... png 24 the file export look pixellated and not a vector file.

    1 vote
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  11. BUG? CC Color Library: Not Applied or Freezing

    When I select an object and tried to color it from my CC library colrs - it doesn't apply to the shape/font - if I right click on a color in the CC library Panel, the panel freezes for a moment and disappears.

    1 vote
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  12. Eyedropper not picking the correct color from CCLibrary Artwork

    eyedropper not picking the correct color from CCLibrary Artwork

    everything is set to RGB from start to finish
    this bug also exists if done in cymk from start to finish - the eyedropper will modify the color picked
    there are no overlaying elements or any modifications done to the objects like transparency and so on

    1 vote
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  13. Editing Library-Item Name prompts "Move Object" pop up.

    After the most recent update to Adobe Illustrator (v. 23.0) on Windows 64-bit system. Every time I name/rename an object added to my Library panel, on hitting 'Enter/Return' to save the change and leave the edit state, the 'Move Object' pop-up appears (and I have to close it to return to what I was doing.

    As I've been adding a series of icons to my Adobe CC Library, this is a very tedious process to close this pop-up every. single. time.

    Please fix. Thank you :)

    5 votes
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  14. Text entry error when naming Adobe CC library items

    First of all, great to see CC libraries getting some love with the addition of groups. I'd love to see further refinements, as I use CC libraries for all projects.

    One issue I'm having with V23.01 on a Mac (Mojave V10.14.3) is with naming CC library items I've just dragged into the Libraries panel. The behavior I'd expect to see would be for the new item's name field to get keyboard focus, allowing me to immediately type in the name of the item I'd just added.

    Currently, the item gets a default name (e.g. "Artwork 1," "Artwork 2," etc.). If…

    3 votes
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  15. FONT - HWT REPUBLIC GOTHIC OUTLINE

    I was using this font free from adobe and now it doesn't show up anymore, i signed in to adobe and it says its active on my account but again its not on illustrator anymore. Does anyone know how to fix this?

    1 vote
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  16. initializing Creative Cloud Libraries

    Something went wrong. Libraries frequently states "Something went wrong initializing Creative Cloud Libraries".

    I have to frequently restart creative cloud (CRTL+ALT+R).

    I will be working on a PDF(with cloud working), save exit PDF, open PDF only to find i cannot access my cloud files. Super annoying!

    1 vote
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  17. Illustrator Library Place Copy a Vector Broken

    Illustrator 23.0.0.1 (64 bit) - Windows.

    I have created some custom icons. Saved them as SVG.
    Opened up these SVGs and then added to a Library.
    On click place copy on a new art board. The vector is totally corrupt. (see attachment.)
    The icons are correctly designed and all lines expanded.
    If I place link they appear fine. (obviously I then cannot edit)
    If I click edit they appear fine. (Using edit to open then cut and paste at the moment)

    3 votes
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  18. Libraries will not connect

    I have had repeated issues with the libraries within Adobe CC connect. With signing out/signing in, closing and reopening the applications not working.

    1 vote
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  19. Libraries stuck in "Add Multiple Assets"

    macOS Mojave 10.14.3

    This happens to me daily. My entire CC library will grey out and is stuck with the "add multiple assets" icon. I can kind of see what's underneath, but in order to get rid of this, I have to completely quit illustrator and reopen.

    2 votes
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  20. ADOBE STOCK LIBRARY WINDOW IS CRASHING WHEN TRYING TO GROUP ELEMENTS TOGETHER

    ADOBE STOCK LIBRARY WINDOW IS CRASHING WHEN TRYING TO GROUP ELEMENTS TOGETHER. I HAVE EXPERIENCED THIS ON MANY OCCASIONS AND ON DIFFERENT COMPUTERS AND WAS HOPING THIS WOULD BE SOLVED IN THE LATEST RELEASE.
    I'M WORKING IN OSX MOJAVE AND WORK ON DIFFERENT MACS.

    1 vote
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