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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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791 results found

  1. Constantly crashing.... why should I pay for this software when it causes me so many problems?

    The v25 update constantly crashes. I tried the 1st version, had to go back to v24 after many crashes and much lost work/time. Then, when you supposedly fixed the crashing problem (v25.01), I tried it today and, of course, I lost a bunch of work when it crashed. Back to v24...... Won't go back to v25 until you really fix the problem. Also considering other software as a replacement for Illustrator..... I pay a lot for this software--why should I? Give me a good reason to stay with Illustrator......

    I use Windows 10, (pc) and I am completely updated with…

    1 vote

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  2. Select all doesn't work unless you clic anywhere first

    I can't select all anymore unless I clic somewhere first.

    I have to vectorise many Illustrator files and my keyboard shortcuts make it happens fast. Until an update forces me to clic somewhere first, if not, the keyboard shortcut simply don't work. That was not the case before.

    I'm on windows 10 and last Ai version (25.0.1 64 bit)

    1 vote

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  3. Cant Verify Subscription Status

    Windows 10 64bit, Latest Adobe CC suite.
    Says can't verify subcription status. Quits Adobe apps.
    Tried solutions here :
    https://helpx.adobe.com/xd/kb/cannot-verify-subscription-xd.html
    Doesn't work.

    1 vote

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  4. 1 vote

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  5. Adobe Illustrator Issue

    When I opened the illustrator, it seemed like it keep annoyed. I suspect it would be bug. Please fix this. Thanks!

    1 vote

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  6. Align to pixel grid not working

    I'll have a shape like a rectangle that is, for example, 84px x 118.9999px (according to every panel with those dimensions). If I click "align to pixel grid," nothing happens. The expected behavior is for the 118.9999px height to become 119px. I run into similar issues with X and Y coordinates as well as W and H dimensions.

    1 vote

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  7. Bounding Box Does Not resize

    When pulling the bounding box, what is inside does not resize.

    1 vote

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  8. App crashes very often and linked graphics lose their link connection

    macOS Catalina 10.15.7
    Since upgraded to Catalina Illustrator crashes very often (approximately 4-5 times in 6 hours of a working session ) and recovery files' linked graphics lose their connection to the root files even though they were embedded. Every single recovery file' links should be relinked one by one again and again. I've relinked the attached file links 4 times so far. Please find an immediate solution to this issue.

    1 vote

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  9. Lock object function not available

    When I try to lock an object to an artboard, nothing happens. I've tried using the hot key and accessing it via 'Object' on the menu bar and it's greyed out

    1 vote

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  10. Variable Data Not Working - Illustrator

    Hi - Is anyone else having issues with the Variable data tool? This week it doesn't seem to be working for me after a recent update.

    I'm trying to import a list of names to swap out for a batch of images.

    I've created my image, dropped in the line of text that will change based on the data and put that on a new layer. I then clicked "Make Text Dynamic" in the Variable window and loaded my .CSV file of list of names.

    The data set comes in, but it comes in blank. None of the names in…

    1 vote

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  11. Everytime new temp file saved

    using dell i3 whenever m saving file during working eveytime new temp file by name (~ai-d07c4c4b-3cab-4d58-8cad-3d0dfda6fc08) gets saved instread of original file pls fix this problem

    1 vote

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  12. Expand path twith rounded ends to shape not working

    In Illustrator 25.0 a path with rounded ends will no longer turn into the equivalent shape. Instead, one end will be squared off, rendering the function useless.

    CC2021 is just so full of bugs right now, I'm currently downgrading to 2020 again. So sad, as the old, orange man would say.

    (OS X 10.15.7, Illustrator 25.0, 2019 iMac)

    1 vote

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  13. (Slow) and not responding

    Hi!

    For the moment, I am unable to work on Illustrator. It worked fine earlier this week (even with a few unexpected crashes or slow moment).

    On a preexisting file or a brand new one, it is slow (zooming in or out for example takes seconds) if not just not responding at all: trying to move an element gives me a black window for a few sec' with a Not Responding state before I can see again and nothing has moved.

    I tried on v.25.0 and v.24.3 (from Windows 10).

    Maybe the issue comes from the computer, or Windows ? …

    1 vote

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  14. PROBLEME A L'OUVERTURE

    Bonjour,
    Depuis de nombreuses semaines il m'est demandé à chaque ouverture de rentrer mon identifiant et mon mot de passe.
    C'est insupportable !
    J'ai fait toutes les demandes afin que ce problème soit réglé. A part me donner des listes de sites avec des liens innombrables pour procéder moi-même à la résolution de ce problème, je n'ai aucune solution.
    Je ne suis pas technicien et les solutions sont hermétiques.
    Je souhaiterais que quelqu'un de qualifié prenne la main sur mon ordinateur et fasse les réglages lui-même.
    Merci

    1 vote

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  15. 1 vote

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  16. 1 vote

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  17. la pipette n'applique pas les types d'aspect demandés

    la pipette n'applique pas les types d'aspect demandés

    1 vote

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  18. Proportionales Skalieren einer Gruppe

    Catalina 10.15.5 | Ai 25.0
    Beim proportionalen Skalieren einer Gruppe (bei mir ein Kreis mit icon, der einen Durchmesser von 20 mm hat) wird zum einen ein Maß von 20 (b) x 12,867 (h) angezeigt und beim proportionalen skalieren auf ein Zieldurchmesser von 25 mm entsteht eine Ellipse. Ich erwarte eine korrekte Anzeige bei einem Kreis von 20 x 20 mm und beim proportionalen Skalieren ebenso.

    1 vote

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  19. not respoding

    when entering adobe illustrator initial view, it always doesn't respond

    1 vote

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  20. Edges and bounding box not showing on objects when dragging and dropping?

    I keep losing the edge of my objects in Illustrator. It is there visible on it when selected but then disappears when dragging and dropping. This is really annoying as it makes it impossible to line up or resize anything accurately.

    This is the 2nd time it has happened. The first time I uninstalled (Forgetting all previous presets when the prompt came up asking) Then re installed it. This solved the problem...However it is extremely annoying and time consuming as I have to redo my work space every time I have to uninstall.

    I am running on a brand new…

    1 vote

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