Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
793 results found
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File > Place doesn’t work
The shortcut key to place something on artboard i.e Shift+Ctrl+P is not working
3 votes -
Square brackets hotkeys don’t work when input language is non-English
If you have default [ and ] keys set for Increase/Decrease Diameter, you have to have English input language set to make these work (at least on Windows).
In Russian these keys on a keyboard occupied with 'х' (Russian 'ha') and 'ъ' (Russian hard sign). Pressing them does not change the diameter.
But these do work in Photoshop, and basically elsewhere... except for Illustrator.
Sam happens for other input languages like Turkish, and for other commands, like Arrange (Bring / Sent Froward / Back).
19 votes -
Artboard duplication messes up masks
Masks linked, all objects unlocked, drag to copy artboard and content leaves mask messed up on OLD/ORIGINAL artboard. Please fix.
1 vote -
環境設定の変更ができません
バージョン26.5
9/12アップデート。
環境設定を開くと添付のようにメニューのみ表示されて、項目が表示されません。ウィンドウを広げることもできないです。4 votes
AdminPCM Miyuki
(PCM, Adobe Illustrator)
responded
西名慧美 さま
Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。
お使いのオペレーションシステムは、Mac OS X 10.15.7とのことですが、こちらのページにて、Illustrator の必要システム構成を今一度ご確認をお願いいたします。
https://helpx.adobe.com/jp/illustrator/system-requirements.html#macos-sys
ちなみに、最新版のMacOS12.5ですと、環境設定は問題なく動作しておりました。
お手数ですが、ご確認の上、また何かございましたらご返信のほど、よろしくお願いいたします。
引き続きどうぞよろしくお願いいたします。
Illustratorデスクトップ版チーム
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Offset Path not remembering last setting
I use Illustrator (26.5, but this has persisted through several versions) both at home and work. My mac at home remembers the last amount i used for Offset Path. For example, if i choose a path and offset by -.25 in, and then choose another shape and select Offset Path, the setting is defaulted to the same amount: -.25 in.
However, at work, if i choose a second shape and choose Offset Path, the default is set to -.025 in.
Is anyone else having this issue?
2 votes -
Illustrator 2022 Ver 26.0.1: Freezes/Crashes on Exit
Illustrator 2022 works fine, launches as usual. Yet when exiting the software, no matter if used or not, it freezes. The only way to properly exit the app is via Task Manager: End Process.
Software has already been stress tested, cleaned up and reinstalled. Issue doesn't persist in previous version.
System Information:
Edition Windows 10 Home
Version 21H1
Installed on 20-Jun-21
OS build 19043.1288
Experience Windows Feature Experience Pack 120.2212.3920.018 votesCompleted (Comments Open) ·
AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
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Artifacts in AI 2023
AI 2023 views all imported images (embedded) with artifacts
Went back to 2022 and the artifacts disappeared1 vote -
When I cut or Copy an element from illustrator, Paste is not available inside Illustrator
When I Cut or Copy an element from illustrator, Paste is not available inside Illustrator. For example I have a text, I select it, choose the Edit > Cut option and then the text dissapears but the option of Edit > Paste is not available.
1 vote -
Objects Fill Color (Global/Spot) removed when changing any of the stroke property
I have multiple objects selected with the same stroke colour and different fill colours. I change the stroke colour and the fill colour of all selected objects change to none. Using Illustrator 25.3 on Mac 10.4.6.
38 votesI am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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some shortcut combinations don't work.
Hi. I found that some shortcut combinations don't work.
I use WIN10, Ai 2022, Korean."Ctrl+Shift+1", "Ctrl+Shift+5" don't work with the number keys on the right numberpad. (with upper numberpad, it does work well.)
(I assign them to adjust text size stuffs)
Is that a unique situation just on me?
Is there anyone who check these shortcut combination whether works or not?1 vote -
If the vote is low, is the insect I found a bug a bird?
Let me tell you from the beginning, I'm not trying to get more votes here..
What does voting change? Does it produce a solution? What does it matter if I get 1,000,000,001 votes?
For example, there is a bug in illustrator and I prove it. But vote 3 etc. 5 Does this cease to be a bug? What a stupid app.
I have serious doubts that Uservoice is cumbersome.In the meantime, check my profile if you want to see my questions.
1 vote -
1 vote
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Plugin issues detected
Some (not all) plugins do not work in Illustrator version 26.3.1. But they work fine in 26.2.1, also they work in all previous versions 26... and 25...
I tried to fix it, followed the advice "Repair Visual C++ DLL (Windows)", but it did not help https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html?trackingid=TG8SLGS2&mv=in-product&mv2=aiWindows 10 Pro 21H2
3 votes -
PDFファイルをIllustratorに配置する際にアプリケーションがクラッシュします。
1
Illustrator
v26.3.1PC
Windows 10 Pro2
指定のPDFファイルを配置する、もしくは
ファイルをドラッグ&ドロップ3
PDFファイルの配置ができる4
PDFファイルを配置もしくはドラッグ&ドロップ
した時点で動作が停止し、Illustratorがクラッシュします。
直接Illustratorから添付しているPDFファイルを開く場合は問題になりません。2 votesTen_A さま
Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。
詳細な解析とサポートを頂きまして誠にありがとうございます！
引き続きどうぞよろしくお願いいたします。
Illustratorデスクトップ版チーム
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Unable to set Illustrator 2022 as default app
When setting the default app for Illustrator files, 2022 version doesn't appear as an option. Files always open in 2021. When using Windows Default Apps setting, Illustrator 2022 doesn't appear as an option. This problem doesn't occur with other 2022 Adobe apps such as InDesign and Photoshop.
2 votes -
Opacity mask editing mode is broken, changes made are not visible unless Clip / Invert option is selected
I am experiencing a very new issue with Illustrator: when I draw something upon an opacity mask, the effect is not shown in real time.
Never happened something similar before.
I'm trying different settings with CPU preview, and also the relevant flag in the preferences (Draw and modify in real time, under "Performance" tab, hte last line) but does not seem to affect.
This has been happening since the latest update.
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1-all-objects.png 433 KB -
2-mask-embedded-image-(wrong).png 298 KB -
3-mask-vector-object-(correct).png 490 KB -
0B-3.png 64 KB -
0B-2.png 70 KB -
0B-1.png 15 KB -
Screenshot 2024-01-03 164221.jpg 247 KB -
Captura de pantalla 2023-12-15 143916.png 19 KB -
Screenshot 2023-12-08 at 12.07.05.png 3919 KB -
Screenshot 2023-12-08 at 12.06.10.png 276 KB -
Screen Shot 2021-01-26 at 2.20.54 PM.png 954 KB -
Screen Shot 2021-01-26 at 2.22.52 PM.png 3475 KB -
Screen Shot 2021-01-26 at 2.21.54 PM.png 979 KB -
2021-01-20_10-35-57.png 101 KB -
Screenshot 2021-01-12 at 12.57.11.png 937 KB -
Screenshot 2021-01-12 at 12.57.02.png 73 KB -
Screenshot 2021-01-12 at 11.33.54.png 97 KB -
Screenshot 2021-01-12 at 12.56.44.png 815 KB
97 votesHi Everyone,
We have fixed this bug in our latest release – v 28.2.0 which is available worldwide now. Thanks for your patience on this.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
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Bounding box does not get updated when 'Use Preview Bounds' is toggled
- Create a circle.
- Apply a large Outside stroke to it
- Make sure you have bounding box turned on in View menu
- Open Preferences using menu (not a Ctrl+K hotkey, this is important)
- Toggle Use Preview Bounds option, commit changes
The bounding box does not get updated. To force to to become larger/smaller (it depends on you initial state of it), you have to click/move the shape, to force it to redraw.
However, if you call Preferences via a hotkey, Ctrl+K, the brief moment you hold Ctrl is enough to toggle the selection tool to Direct Selection, which makes Ai hide…
10 votes -
Rompe las líneas expandidas
Al achicar o agradar un objetos con líneas expandidas, las deforma y las rompe.
1 vote -
impossibile salvare l'illustrazione non disponete di sufficienti privilegi d'accesso ID: -5000
Non lascia salvare i template e ogni volta devo rifarlo da capo. MacBook pro 2021 M1 Monterey with Adobe Illustrator v2021
3 votes -
Arrange Error
The program doesn't allow certain layers and artwork to be arranged to the front... have to start over on specific things because of whatever the bug is that doesn't allow "arrange" to work properly.
1 vote
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