791 results found

1. While shift-dragging objects green plus appears and picture clipping file is created.

   This issue is intermittent, but when shift-dragging an object in order to maintain vertical or horizontal position during movement, a green plus will appear next to the cursor and upon release, the object will snap back to its original position and refuse to be moved until you use the Cmd+Shft+B shortcut, which seems to clear it temporarily. However, if after that green plus appears you drag your cursor off-window to the desktop, a macOS picture clipping file is created. I have been unable to locate any settings for adjusting the behavior of mac's legacy clipping feature, so I'm hoping this can be solved on the Adobe side because it is infuriating.

   This issue is intermittent, but when shift-dragging an object in order to maintain vertical or horizontal position during movement, a green plus will appear next to the cursor and upon release, the object will snap back to its original position and refuse to be moved until you use the Cmd+Shft+B shortcut, which seems to clear it temporarily. However, if after that green plus appears you drag your cursor off-window to the desktop, a macOS picture clipping file is created. I have been unable to locate any settings for adjusting the behavior of mac's legacy clipping feature, so I'm hoping this… more

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2. Illustrator not working correctly on large displays

   I am encountering numerous problems with Illustrator that I have not had before. I noticed that they all seem to revolve around things like selecting endpoints or handles for curves. Transforming elements seem to no longer align with the pointer when expanding. All of these are hard to pinpoint and I see numerous other people complaining about the same series of problems that I am having. I believe that it all has to do with Scaling on Large Screens.

   For example, I use 175% scaling on my LG 39" curved monitor. Trying to use the transform features after selecting an element is next to impossible. Sometimes, I will expect to rotate an element, and the cursor changes to rotate mode, I click and nothing happens but the element is deselected like I missed the handle. Other times, I will want to reposition or resize an object and I wait for the pointer to change to the horizontal scale cursor, click the point and it begins rotating the image. There's no discernable way to identify when it is going to do what.

   It makes Illustrator nearly impossible to use. I believe that it is all because you are failing to account for the magnification parameters in Windows since this worked fine just before I changed monitors. If you would just look at how you handle windows where the entire windows environment is scaled, I would be willing to bet you could solve a lot of problems all at once. Chances are you would solve the 4 or 5 bugs that I have submitted.

   I am encountering numerous problems with Illustrator that I have not had before. I noticed that they all seem to revolve around things like selecting endpoints or handles for curves. Transforming elements seem to no longer align with the pointer when expanding. All of these are hard to pinpoint and I see numerous other people complaining about the same series of problems that I am having. I believe that it all has to do with Scaling on Large Screens.

   For example, I use 175% scaling on my LG 39" curved monitor. Trying to use the transform features after selecting an… more

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3. Show grid shortcut not working on macOS Monterey

   The show grid keyboard shortcut cmd + ' is not working on my illustrator. I have to go through the menu to toggle it on and off.
   It starts working when I restart my computer but then starts bugging out again.

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4. Cmd + Tab app switching forcibly keeps Illustrator in focus

   When Illustrator (at full-screen mode) is in focus, and when executing the quick-app-switching Mac shortcut (cmd+tab) to the previous app, Illustrator always remains in focus. Even though the OS thinks the new app has focus — it will, for instance, invisibly receive keyboard inputs — Illustrator's UI nevertheless retains complete hold over the display, save for the OS toolbar. Chrome, Finder, even something as simple as Calculator; none of them show up. I've had to downgrade to Illustrator v.25 just to get work done.

   Illustrator v.26.2.1
   macOS 10.15.7
   3.2 GHz 6-core Intel Core i7 Mac Mini (2018)
   64 GB RAM
   RX 580 eGPU

   When Illustrator (at full-screen mode) is in focus, and when executing the quick-app-switching Mac shortcut (cmd+tab) to the previous app, Illustrator always remains in focus. Even though the OS thinks the new app has focus — it will, for instance, invisibly receive keyboard inputs — Illustrator's UI nevertheless retains complete hold over the display, save for the OS toolbar. Chrome, Finder, even something as simple as Calculator; none of them show up. I've had to downgrade to Illustrator v.25 just to get work done.

   Illustrator v.26.2.1
   macOS 10.15.7
   3.2 GHz 6-core Intel Core i7 Mac Mini (2018)
   64 GB RAM… more

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5. BUG: Tools, workspace and panels move randomly after restart or wake

   Illustrator and photoshop windows move to random positions after every restart or wake. Sometimes they move off screen in a way that makes them difficult to recover. Please fix!

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   3 votes

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6. BUG: Undo function now resets after ctrl. c

   Before the recent update, I could press undo to go back to a previous item, copy it (without moving or altering it in any way), and REDO all the actions over and paste that copied item but now when i just press copy, it resets so I can't redo!

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7. pngデータ配置するとイラレデータ開くたびに画像が全てグレーになる

   配置を埋込にしても、CCライブラリからのリンクにしても、一度イラレを閉じて再度開くと再び画像が全てグレーに。

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   Started  ·  AdminPCM Miyuki (PCM, Adobe Illustrator) responded

   123様

   投稿をありがとうございました。上記にもございますように、開発に取り掛かっております。他にも同様の事象が見つかっております。

   
   

   以下に、英語ですが開発より記事の投稿がございますので、ご参照ください。

   https://community.adobe.com/t5/illustrator-discussions/issue-with-illustrator-about-the-color-image/m-p/12981944#M323943

   ＜日本語訳＞

   ご迷惑をおかけして申し訳ございません。弊社では、この問題を再現することができます。すでに製品チームにバグを記録しており、現在調査中です。

   
   

   この問題は、リンクされた画像を含むAiファイルで発生しています。保存時に「リンク先のファイルを含める」を選択し、再度開くと、Aiファイルの画像が反転したり、黄色く見えたりします。

   
   

   これを回避するために、以下の手順をお試しください。

   ●ドキュメントに画像を埋め込む

   ●「リンク先のファイルを含む」のチェックを外す

   ●旧バージョンのIllustratorにダウングレードする

   
   

   こちらをお試しいただき、うまく機能したかどうか、またお知らせをいただけますと幸いです。

   どうもありがとうございます。

   Anshul Saini

8. Keyboard Shortcuts "Export Text..." file missing tab delimiter under "Menu Commands"

   Steps to repeat: go to Edit/ Keyboard Shortcuts/ "Export Text..."
   Then import the text file as a tab delimited data file in a spreadsheet of your choice.

   In Excel: go to Data/ Get Data/ From File/ From Text/CSV/, select the shortcuts txt file, set the delimiter to 'Tab' and click 'Load'.

   Look down the rows and at the menu commands...

   Expected behaviour:
   Edit/ Keyboard Shortcuts/ "Export Text..." should give me a consistently tab delimited file. This means, in the spreadsheet you should see the shortcut in the next column to the command (same row).

   Actual behaviour (on both Mac and PC) in Illustrator 26.0.2:
   In the exported text file, entries under 'Tools' are tab delimited. However, entries under 'Menu Commands' have no delimiter. In the spreadsheet, the result is the shortcut is in the same cell as as the command name.

   Impact: the file is useless... or I have to manually add tabs between each Shift, Alt, Ctrl, Cmd, Opt and F string. I can't easilly talk to our users accross Mac and PC about the shortcuts they should use for a given tool or command :(

   Steps to repeat: go to Edit/ Keyboard Shortcuts/ "Export Text..."
   Then import the text file as a tab delimited data file in a spreadsheet of your choice.

   In Excel: go to Data/ Get Data/ From File/ From Text/CSV/, select the shortcuts txt file, set the delimiter to 'Tab' and click 'Load'.

   Look down the rows and at the menu commands...

   Expected behaviour:
   Edit/ Keyboard Shortcuts/ "Export Text..." should give me a consistently tab delimited file. This means, in the spreadsheet you should see the shortcut in the next column to the command (same row).

   Actual behaviour (on both Mac and… more

   4 votes

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9. File seems to be permanently stuck in isolation mode resulting in many objects being unselectable

   Basically was doing a simple school project activated isolation mode and deactivated it quickly while doing this the application became unresponsive and crashed and the recovered file still had this effect persist with only one line selectable It cannot be turned off

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   107 votes

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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 25.1 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

10. グラデーションをかけたオブジェクトのSVGファイルのアセット書き出し

    グラデーションをかけたオブジェクトをアセット書き出しでsvgファイルに出力し、出力したsvgファイルを開くとグラデーションが消え黒いオブジェクトになる。

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    2 votes

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11. Non HTTPS default link in SVG export

    When Exporting SVG's from illustrator the SVG code output still links to the old http:// version of the w3.org website

    Ideally the output would be as follows <?xml version="1.0" encoding="UTF-8"?><svg id="Layer_1" xmlns="https://www.w3.org/2000/svg"

    As it currently exports http://www.w3.org/2000/svg
    Google picks up non https links in your website code

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12. オブジェクトの寸法数値の表示がおかしい

    イラストレーター2021の長方形ツールで数値入力して四角形を作成し、四角形の寸法数値を確認したところ、ウィンドウ上部に表示された数値と、変形ウィンドウ内に表示された数値が異なる。
    どちらの数値が正しい？

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    3 votes

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    Completed (Comments Open)  ·  PCM Maro responded

    Illustrator 製品フィードバックへご協力いただきありがとうございます。

    
    

    環境設定の「プレビュー境界を使用」のオンオフの違いということで、こちらは完了とさせていただきます。

    
    

    よろしくお願いいたします。

    
    

    Illustrator チーム

13. Previous illustrator version open with wrong size

    This is a BUG, not an idea…

    Details of your operating system: MacOS Catalina

    The version of Adobe Illustrator (desktop): 26.3.1

    The steps you were taking when you experienced the issues:
    I created a file with 100% size to send to a printer. I have the most recent version but they have a previous version. When they open the file, object size is 10x smaller. What can be causing these and how can it be solved?

    I'm sending screenshots

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14. Find/Replace issue

    The Find/Replace function is not replacing the string I am requesting. Maybe one or two items of many will change.
    
    We work with hundreds of serial numbers at a time, and the working function is
    essential to timely delivery of our services. We depend on this to change several serial prefixes at a time. Now I have to individually change each single serial number manually instead of just Finding/Replacing the prefix.
    What is going on with this product? I've never had so many glitches to deal with until this product (latest version) went to Cloud. Please, please let us go
    back to an earlier version/set-up. I do not have time for this.

    The Find/Replace function is not replacing the string I am requesting. Maybe one or two items of many will change.
    
    We work with hundreds of serial numbers at a time, and the working function is
    essential to timely delivery of our services. We depend on this to change several serial prefixes at a time. Now I have to individually change each single serial number manually instead of just Finding/Replacing the prefix.
    What is going on with this product? I've never had so many glitches to deal with until this product (latest version) went to Cloud. Please, please let us go… more

    1 vote

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15. [Bug] Copy and paste broken - Unable to paste text without losing formatting, unable to paste shape+text

    Hi there,

    The copy and paste function within AI seems to have broken. This started a few days ago. I don't think there was a software update. No new software/hardware changes on my end either.

    Operating system: macOSX v11.4
    MBP (13" M1, 2020)
    No clipboard enhancements/plugins/apps

    Version of AI (Desktop): 25.4.1 and 25.3.1

    Steps:
    Scenario #1:
    Copying and pasting a shape with text, within the same artboard
    Result: Shape does not get pasted, text is pasted without original formatting, at Myriad Pro 12pt, changed from Area Type into Point Type.

    Scenario #2:
    Copying and pasting text, within the same artboard
    Result: Text is pasted without original formatting, at Myriad Pro 12pt, changed from Area Type into Point Type.
    Same results using both Keyboard shortcuts, or via the Edit menu

    Repeating Scenario #1 and #2 with:

    Paste in Front

    Paste in Back

    Paste in Place

    Returns the same results: No shape pasted, text becomes unformatted point type.

    Other observations:
    Same results using Keyboard shortcuts, or via the Edit menu
    Makes no difference if shape and text are grouped or ungrouped.

    Copying and pasting a shape alone does work (somewhat), but the positioning is somewhat unexpected.

    Paste in Front/Back/Place result in the shape being pasted elsewhere on the artboard.

    Very rarely, the pasting works (fluke) like in 1:05 of the screen recording

    I have tried the following:
    - Reset and deleted preferences
    - Uninstalled and reinstalled (25.4.1)
    - Uninstalled and reinstalled rolled back version (25.3.1)

    Edit - my screen recording may have been too large, let me get it up somewhere else.

    Link to screen recording: https://streamable.com/qb44os

    Pardon the length, I was just trying to exhaust the various possibilities.

    Hi there,

    The copy and paste function within AI seems to have broken. This started a few days ago. I don't think there was a software update. No new software/hardware changes on my end either.

    Operating system: macOSX v11.4
    MBP (13" M1, 2020)
    No clipboard enhancements/plugins/apps

    Version of AI (Desktop): 25.4.1 and 25.3.1

    Steps:
    Scenario #1:
    Copying and pasting a shape with text, within the same artboard
    Result: Shape does not get pasted, text is pasted without original formatting, at Myriad Pro 12pt, changed from Area Type into Point Type.

    Scenario #2:
    Copying and pasting text, within the same artboard… more

    4 votes

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16. Illustrator won't let me save

    Whether I open an existing ai file or start a new, when I got to save the document, it opens up the save menu however then it doesn't allow me to click on any section, not even the side menu to desktop, and you can see the save button is greyed out? Please can you provide a solution?

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    2 votes

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17. 복사

    창을 처음 실행했을시에는 Ctrl + C , Ctrl + V, Ctrl +Shift + V 단축키가 잘 작동하다가 작업을 하다보면 Ctrl + C , Ctrl + V, Ctrl +Shift + V 단축키가 작동이 하질 않음. 하지만 다른 단축키들은 작동이 잘됨.

    1 vote

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18. emf file blank (could be opened in Windows Paint and irfanview just fine)

    Like I mentioned above. Illustrator is 2022 running on Windows 11.

    2 votes

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19. Can't load DxfDwgFileFormat.aip

    CC v25.2. I can't install DxfDwgFileFormat.aip on bootup

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    12 votes

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20. インストール時に同梱されるStartup Scriptのファイル名称が更新されていない

    OS　macOS10.15.7
    バージョン　Illustrator ver.26.0

    Illustratorをインストールした際にバンドルされるStartup Scriptである「/Library/Application Support/Adobe/Startup Scripts CC/Illustrator 2022/illustrator-20.0.jsx」ですが、このファイル名が数バージョン前から更新されていません。
    これはAdobe Bridge CCにおけるStarup Scriptの読み込みに影響を与えます。直近の2021と2020に関して書きますが、この２つはBridge起動の際にコンフリクトを起こし読み込まれません。

    対処方法
    １．ファイル名の是正
    Startup Script内の各ファイル名を変更します。Illustrator 2021内には「illustrator-20.0」フォルダと「illustrator-20.0.jsx」ファイルが存在しますが、これらをそれぞれ
    illustrator-21.0
    illustrator-21.0.jsx
    とします。
    同様に、Illustrator 2022内「illustrator-20.0」フォルダと「illustrator-20.0.jsx」を
    illustrator-22.0
    illustrator-22.0.jsx
    とします。
    また、ファイル内のXML部分もIllustratorでは全て同一の文面となっています。これはBridgeに読み込まれた場合に全て同じ表示となり、バージョンの特定が不可能になります。
    これは、以下のように「dc:title」部分を以下のようにすべきでしょう。

    <ScriptInfo xmlns:dc="http://purl.org/dc/elements/1.1/" xml:lang="ja_JP">
    <dc:title>Adobe Illustrator CC 2022/dc:title
    <dc:description>このスクリプトを使用して、他のアプリケーションと Adobe Illustrator CC 2022 を通信させることができます。/dc:description
    </ScriptInfo>

    以上の処理でBridgeがStartup Scriptを正常に読み込むようになります。

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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただきました「../Startup Scripts CC/Illustrator 2022/」 内の「illustrator-20.0」フォルダ名と「illustrator-20.0.jsx」ファイル名についての問題を macOS と Windows にて確認いたしました。

    「illustrator-20.0.jsx」ファイル冒頭のビルド情報には、「@@@BUILDINFO@@@ “illustrator-26.0.jsx”」と記述されていますので、正しいファイル名は「illustrator-26.0.jsx」と思われます。
    従いまして、フォルダ名も「illustrator-26.0」になると思われます。

    また、ファイル内部の XML部分の「dc:title」、「dc:description」のバージョン記述ですが、製品名から「CC」は削除されておりますので、「Adobe Illustrator 2022」になると思われます。

    担当エンジニアにフィードバックし、どのように修正されるか確認できましたら、こちらでご報告いたします。

    今後ともよろしくお願いいたします。

    Illustrator チーム