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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. Can't load DxfDwgFileFormat.aip

    CC v25.2. I can't install DxfDwgFileFormat.aip on bootup

    1 vote

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  2. AI crashes when zooming on IPad Pro 12- April 2021

    AI was working fine on my iPad Pro, but it’s been crashing almost every time I pinch zoom the past two days. I have no imported fonts in the file I’m working on. The only difference from previous files I’ve worked in with no issue is: I’ve used the mirror function in several layers. Could those be responsible?

    Currently, I’m unable to accomplish the most basic tasks because the app either crashes when I zoom, or the image freezes in place without updating any of the commands or strokes I put in.

    How do I fix this? I need to…

    1 vote

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  3. Incorrect file extension when exporting to *.png

    Hello! When I try to export an illustration to .png, the file generated ends up with a .dwg extension. If I rename the .dwg-file to .png and open it it's still a valid *.png file.

    The export is done using File->Export->Export As... Select .png as file type, type a filename (with no dot in it), press Export. Select Resolution 150ppi, press ok. A .dwg file is now created at the selected path

    1 vote

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  4. 1 vote

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  5. 1 vote

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  6. Change in Text position for Type on Path

    Illustrator 24.3 vers 25.2.2 sur Mac OS 10.14.6, le texte curviligne bouge d'une version à l'autre. Créer dans Illustrator 24.3 le résultat n'est plus le même à l'ouverture en Illustrator 25.2.2

    11 votes

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    8 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  7. Title limit

    Newest update of Illustrator won't let me save file name with more then 10 characters

    1 vote

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  8. Eyedropper creates buggy hidden/invisible/non-existent appearances on text objects

    This bug only seems to work on Windows.
    Illustrator version: 25.2.1

    As discussed here: https://community.adobe.com/t5/illustrator/buggy-hidden-invisible-non-existent-appearances/m-p/11964528/thread-id/271978#M272107

    Creating a default text object, selecting it, then clicking on it with the eyedropper tool creates an invisible/pseudo-existing appearance on the text. This is evident in that going to the top menu shows that Object > Expand... is greyed out while Object > Expand Appearance is not. You can also see in the Layers panel that the text object has its selection circle filled with grey, indicating that it has an appearance. Yet checking the Appearance panel shows that there is no appearance at all…

    1 vote

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  9. Features we could easily do without

    My idea is to limit the bad ideas. Such as "Invite to Edit." besides the fact that every good artist knows that design-by-committee yields bad designs all you have to do is send the file to the user you want to collaborate with! It's not a feature!!! We could already do it just fine and we didn't have to throw our intellectual property into a cloud which could be stolen or compromised by anyone at any time. The way Adobe's programs crash all the time do you think I'm going to entrust my clients files to your cloud? if I…

    1 vote

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  10. Illustrator WILL NOT deselect objects

    This has rendered the software almost unusable. The cursor will randomly select an object and, despite locking it, locking the layer, creating new objects, undoing/redoing and restarting the software, the problem is not solved. I can create new lines/objects, but then it includes the new stuff in with the one dumb thing that's selected. I can't reformat the new shape without it manipulating the thing that's selected. It's like my art is stuck in one giant, unhappy family photo.

    1 vote

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  11. Las acciones no se guardan correctamente

    He guardado acciones para reproducirlas, pero cuando lo reproduzco no aparece todo lo que había hecho, de que sirve guardarlo si cuando lo vas a usar el resultado no es el que estas esperando, por favor arreglen eso, me estarían ahorrando un montón de tiempo, muchas gracias

    1 vote

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  12. Relinks the wrong pictures

    Ai wouldn't save, so I tried restarting my computer, since it last time recovered everything, but this time it totally messed everything up in the recovering file. Things were missing and it kept asking me to replace pictures which in the end were replaced with the wrong ones, even though I relinked to the new location for each picture. Now Ai just seems to be super confused about all the links.

    1 vote

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  13. Info panel not reporting all points coordinates in 2021

    Previously, the Info panel reported the coordinates of any point that was clicked. In the 2021 version 25.2.1, when clicking on individual points in the same shape, Illustrator only reports the top left coordinate.

    1 vote

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  14. Switching between Selection Tool and Direct Selection Tool

    Sometimes, when I want to use the Selection Tool, it activates the Direct Selection Tool. And when I click on the Direct Selection Tool, it activates the Selection Tool. After a few minutes it goes back to normal. This bug is on iMac macOS Big Sur.

    1 vote

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  15. Illustratorメニューの効果をクリックすると、プルダウンメニューのテキストが大きく表示されてしまう


    1. Windows10、Adobe Illustrator V25.2.1
      2.Illustratorを起動>メニューの効果をクリック>メニューの内容が表示される
      3.ほかのメニューと同じサイズのテキストが表示される
      4.プルダウンされたメニューが他より大きく表示されている

    1 vote

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  16. probleme d'affichage en mode transparence

    Sur illustrator 2021/ OS Catalina 10.15.7

    J'ai un problème d'affichage, j'ai tracé des cercles Noir 100 %, en mode transparence 50 % (normal). Il ya un liseret noir qui reste apparent.
    Pouvez-vous m'expliquez pourquoi ?

    2 votes

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  17. تظهر لي رسالة خطا

    لقد ظهرلي رسالة الخطا هذه التي في الصورة

    1 vote

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  18. option key keps getting stuck randomly

    MacOS Catalina
    switching between tools via shortcuts,
    the option Key shouldn't be aktive when it's not pressed.
    The key sometimes act like its pressed when it's not.
    The option key keeps getting stuck. A hardware problem could already be ruled out, that the problem also exists on another keyboard. The problem also occurs in Photoshop. I work with a Wacom Cintiq Pro (latest driver).

    2 votes

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  19. 'cannot complete the operation because the layer is locked or invisible'.

    Always getting prompt: 'cannot complete the operation because the layer is locked or invisible'. Whenever I open an existing doc or switch between tabs! Started happening a couple of weeks or soago. Have updated, reinstalled, deleted prefs etc etc. Driving me crazy!

    1 vote

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  20. v25.21 can't drag Illustrator window to external monitor (Windows 10 64-bit)

    Clicking and dragging the illustrator window cannot bring it from the primary monitor to the external monitor. All other windows and programs can do it my system except Illustrator.

    1 vote

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