Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
790 results found
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Transform Function not working.
Hello, as I click on an object or path the edit anchor points, it is not allowing me to transform or rotate by hand. This has been occuring for the past couple of days.
1 vote -
windows 7 illustator v24 failed to save with new terms pop up box closing despite accepting.
I had a pop up today saying must accept new terms and conditions for people under business accounts/ team plans - which I am not but I clicked accept anyway. It said you couldnt keep using it if not.
The warning illustrator would close if closing the window I assumed meant if not accepting but nope - it closed - it gave me save dialog box cool i thought. except that the save out failed ive just got the part save .tmp file and my last lot of work all missing,
I had to thebn restart it - relog in…
1 vote -
MY ENTIRE FILE DELETED
I've been working on something every important and Illustrator CRASHED. Deleted everything, even it was saved to a flash drive. I've even been working on it today and now it's gone. I am LIVID.
1 vote -
1 vote
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ショートカットキーが反応しなくなる
Adobe XDと同時に起動し、アプリケーションの切り替えを行っているとillustratorのショートカットキーがすべて反応しなくなることがあります。
illustratorの再起動でショートカットキーは使用可能になりますが、再度XDとの切り替えを行うと同様の症状が発生します。1 vote -
fonts files dissapeared on all current docs on one computer? Can't find any update
All my other files are fine, the current menu has missing fonts, but only on one computer (desktop) my laptop is fine.... all saved as PDF's in a dropbox
1 vote -
The document "annoyingbug.ai" is currently getting saved. Try again after the process is complete.
"The document "annoyingbug.ai" is currently getting saved. Try again after the process is complete." This pops up when you use save as while there is a save currently going on.
This dialog box was removed when closing the document in 24.1.1. Can we also get it removed when using save as?
Would be nice if the save as started once the current save is done like in previous versions.
Thanks,
Josh2 votes -
1 vote
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artboard blinkins when open multiple files
I've noticed that when you select few / many files (.svg) and drag & drop to illustrator icon on doc (mac) - I mean you open it, Illustrator starts to open the files and artboard starts blinking very fast (black / white).
It is very dangerous for people with epilepsy1 vote -
missing instances
I've been working with a png logo and have been copy-pasting it in numerous layers and artboards of my work.
My AI crashed, so I closed it via task manager. When I restarted AI, my png logo is gone from all the artboards. I can see that there's an "instance" of it (a black square", but the logo isnt registering. Tried to export, and it came out with an artwork without the logo.
File 08 are the blanks after the crash
File 10 has the logo that went missing.1 vote -
Survey Request
The annoying prompt to take the survey cannot be turned off. Even on completing it I am still prompted to take it - when you do its recognized you've already taken this. This survey prompt should be disabled at least when it's been taken once.
3 votes -
Clipping Mask Wont Work on version 24.1.1
Everytime I walk through what is on your clipping mask page nothing works to create the mask on this new update. You Broke Something. Please fix it
1 vote -
Crashing, can't open
Illustrator crashes everytime I try to open it, whether opening a file or just the app. I have tried reinstalling it. I am using a brand new Dell computer (Windows 10 Pro, Illustrator version 42.1.1).
1 vote -
1 vote
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Clipboard not working properly
When copying and pasting in Illustrator, the properties of the object/text etc are not carried over. The only way it seems to work is if you copy the item several times, which is getting tiresome and not practical if using the 'cut' option.
For example, if I copy and paste anything on 1 artboard, and try to paste in the exact same spot on another artboard (using Paste in place or paste in front/back) it doesn't paste in the same place. Also when copying text it doesn't copy over all the properties (size, font, colour etc). Even when copying objects…
1 vote -
SVGs from Photoshop or Illustrator are wonky
I submitted a bug as part of a crash report within the past week regarding Illustrator's inability to export a clean SVG—it seems to always add padding that isn't necessary or wanted and makes issues for our web programmer. I'm on macOS Sierra using the latest CC version of Illustrator. I have to now rebuild my AI graphic (copy my shapes in as shape layers) in PS and then export that as SVG to get a clean SVG.
But here's where inconvenient gets weird. I'll open the PS-made SVG in AI, make some edits to clean up some off-positioned points…
1 vote -
aligning rectangle control bar
Bug report_ Illustrator 2020. Only downloaded a few days ago.
If I create a rectangle using the control bar it won't let me align it using the alignment tools. If I create it by hand and then adjust the measurements to what I wanted then the alignment tools work.
1 vote -
Illustrator 24.1 metric precision broken
So there was a new release Illustrator 24.1 the other day which I installed. Unfortunately, it looks like the engineers messed up and semi-broke the conversion routines from inches or whatever measurement is used internally to the metric units displayed to me as the user.
What used to be displayed as nice whole numbers or up to a maximum of three decimals, is now never an even number and always displayed with four decimals. Just to take an example, a dimension clearly intended to be precisely 10 mm is now displayed as say 9.9998 mm or 10.0003 mm.
This is…
25 votesI am happy to share that we have fixed this bug in our latest release – 24.2.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Discard white overprint is disabled when background save is enabled
- version 24.x
- Windows and macOS
- background save enabled
At this time, the operation related to discarding the white overprint is not performed and the settings is invalidated.
The behavior itself is the same as another bug, but it is not completely fixed 24.1.x.
https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39414226-bug-of-saving-in-the-background-of-illustrator-20263 votes -
1 vote
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