The "Image Trace" function only creates a solid white box, regardless of what image trace option I select.

Using the new Illustrator CC 2018.

I can’t get direction in Art Brush Options.

Dear Sir/Madam

When i open Illustraitor, i got black screen work place, and I couldnt watch anything inside workplace, so could you please help me to solve this issue, thanks
please find attached for this problem

Adobe CC2018
When using the direct selection tool to select a single element of a chart or graph, Illustrator no longer responds to the Select > Same > ... commands. This is a feature we rely upon for everyday capabilities when styling charts. When I try the command, it does not select anything within the chart. If I ungroup the chart, or use the Select > Same > (options) with other Illustrator shapes, it works as normal. The problem surfaced immediately after I upgraded from CC2017 to CC2018.

I have Surface Studio, 32 Gig, Windows 10. Today I installed the CC Updates and now Illustrator crashes every 2 or 3 minutes. I uninstalled Illustrator and reinstalled it, but the crashes continue. Finally in desperation I uninstalled Illustrator 2018 and reinstalled Illustrator 2017. At least now Illustrator is stable.

I sure would like to know what to do to fix the problem. You know it wouldn't be a bad idea if one could reach support with install problems.

win7 21.0.2新建文件開不了，但是21.0.1就可以新建文件

9 times out of ten when I copy and paste a simple object like the one on this art board, it pastes as the objects text values. It is really annoying.

1. Illustrator CC 2017 (21.1.0)


2. Pressed "Cancel" in the Keyboard Shortcuts window.


3. Expected Keyboard Shortcuts window to close without saving changes.


4. Illustrator crashes

No plugins installed.

Removing preferences resolves the bug, but something in the process of re-setting my preferences makes the bug return.

Please let me know if you require further information.

I'm using Illustrator CC 2013.5. Illustrator freezes and ultimately crashes about 7 minutes after opening the program. Have to close the program using Task Manager. Uninstall/reinstall did not fix it.

Transform / reflect / horizontal-vertical

function is incorrect

Adobe illustrator CC 2017 stopped working,
when trying to open exsisting files or create new files in adobe illustratior cc 2017
it comes up with error -

a problem caused the program to stop working
correctly. window will close the program and
notify you if a solution is available.

Often times when I click anywhere in the Actions window, Illustrator will crash and close abruptly. No edits made to Actions are saved since the previous open. Makes using Actions like walking through a mine field.

program crashed

Version 21.1.0

When quitting illustrator the AIGPUSNIFFER process continues to run, even though it should terminate, unless the task is manually ended in task manager. This is a huge issue considering it puts CPU usage at a high level which consequently affects battery life.

Illustrator CC 21.1.0 (trial), MacBook Pro13,3 (15" with touch bar), macOS Sierra 10.12.3. It seems to happen mostly when editing colors or character/paragraph styles, but honestly it's hard to say, because it's seemingly random. I'd be happy to attach a copy of the file I was working on, but every version is gone now, even ones that were saved between crashes with different file names. You should have several crash reports via Apple, I hope. I can also upload console logs if needed, but I didn't find a folder for Illustrator.

I have Windows 7, 64bit, running Illustrator CC and all of a sudden today I am not able to use the text tool and when I try to use the select tool on certain areas of the file the error message comes up that I attached to this.

Your recent Free template "Old Jazz and Blues" obviously is a poor design because the text on line pieces are not concentric, which presumably is what the artist intended. This free template is consequently quite useless for a professional designer.