Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
791 results found
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Adobe Illustrator 2019
My adobe illustrator 2019 keeps crashing every 10/15 minutes. I tried closing out of my other windows and just running that program by itself and it still crashed every 10/15 minutes. It is very frustrating when I am working on something and have to re-open up the program. Thank you in advance for the assistance.
1 vote -
Illustrator Keeps Crashing
Illustrator crashes every time I use it. I could be drawing for two minutes and it will crash out of nowhere. It often lags as well. I have the newest update and have tried uninstalling and installing it and still it continues to crash. I am using Windows 10 Pro with illustrator.
18 votesResolved (Comments Open) ·
AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
We have fixed the issues reported in this thread. Please create a new issue if you see a Illustrator Crash on latest builds.
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Not importing from iOS
Not importing from Adobe Draw iOS or Adobe Sketch
App Version: 4.7.1.138161 (64-bit)
OS Version: 12.3.1
Device Model: iPad Pro (9.7") (iPad6,3)
User Memory: 1652 MB
Total Memory: 1969 MB
Free Disk Space: 88705 MB
Total Disk Space: 244140 MB1 vote -
Start First Project
The Start First Project button is not working for me.
1 vote -
tear-off
Mac: 10.14.5
Illustrator version: 23.0.4In the past I was able to save my workspace with toolbar tear-offs (shapes, pen, etc.). When I re-open Illustrator and select my custom workspace, my tear-off tabs are not present. I'm hoping to get the tear-offs to save with my saved wowrkspace.
1 vote -
Parts of image becomes invisible in preview mode
Every now and then when I rotate, move or resize objects, parts of my image become invisible, like there were rectangular shaped holes cut through it. I have to go to "Outline" and back to "Preview" to make it look normal again.
I use 23.0.3, latest Windows 10, Nvidia GTX460.
2 votes -
User guide local (russian) correction
User guide local (russian) correction. Make legend and transcription both cyrillic or both latin.
2 votes -
Illustrator Start UP
When I am opening an .ai file, it takes me to the start menu, and I can only open one .ai file at a time, when double clicking. I am running 23.0.3
1 vote -
Internet runs slow when Adobe Illustrator is open
I have 25 Mpbs internet....when Adobe Illustrator is open it runs at around 11 Mpbs
1 vote -
my shift, control, option and command keys are not working
iMac v. 10.14.5 (18F132)
(Retina 5K, 27-inch, 2017)
Processor 3.8 GHz Intel Core i5
Memory 16 GB 2400 MHz DDR4
Illustrator 23.0.4I don't know exactly when it started, but I cannot use my shift, control, command, or option keys. They work perfectly fine in combinations like shift+w, shift+arrows or command+c, and so on. They work from my Wacom, but not from the keyboard. It seems like I have the same issue in Photoshop.
1 vote -
How about not releasing Illustrator chock full of bugs?
I'd like to choose a category, but it's multiple at this point. The main ones...
- Bounding box randomly disappears. I turn it on. It randomly turns off.
- I select text and go to change factors and the changes affect other text that's not even selected.
- Photoshop completely changed the sizing to no longer require shift to preserve aspect ratio, which is unnecessary and fixing the things not broken, but if you're gonna do it in one app, do it in all. Kinda ridiculous to jump between programs and not have same functionality.
- If I go from dual monitors to single,…
2 votes -
Placeholder text Preference 06222019
I cannot untick/unselect Fill New Text Objects with Placeholder Text in preferences. I have the latest version 23.0.3
Windows 10 Pro1 vote -
Paste in Front/Back should override Paste remembers layers option
The layer from which an object is copied is used for the pasted object even when using the Paste in Front/Back command. This is counterintuitive and the command should override the option.
1 vote -
Align to Artboard Bug 23.0.4
Usually when selecting a single object, the align panel defaults to "Align to Artboard." Since upgrading today, it's not doing that. It stays in Align to Selection mode and then the buttons do nothing. Happened after update to 23.0.4 on Mac OS 10.14.5
2 votes -
Illustriator does not always open files (Windows 10)
Problem:
Illustriator does not always open files (Windows 10)Don't works:
Illustrator is not open > Windows Explorer > right click on file > open file with > Illustrator opens first file, each further file is opened only with: "Drag and Drop", with open menu from Illustrator or when closing IllustratorAlways works:
Open Illustrator (empty) > Windows Explorer > right click on File > Open File with > Illustrator opens first file and each subsequent fileIs this a bug or what do I have to do to make "Open file with" always work in Windows Explorer?
3 votes -
Fix the Dice Symbol please
You have included a symbol in the 3-d Symbols library of two dice. These dice are incorrect in that any opposite sides of a die need to add to seven. In you symbol you can clearly see a 3 and a 4 on the top die (On a real die these would HAVE to be on opposite sides of the cube) and on the lower die you can see a 6 and a 1, again these would have to be on the opposite sides.
3 votes -
Adding Assets to the Asset Export panel
In Attached document Art board #1, when selection one object and adding to asset export panel with 'Option' key pressed, it'll always add the Light Red Curved brush, as if this line magnetised to all vectors on that Art board.
1 vote -
crashes consistently
Illustrator is crashing repeatedly with the latest update. I'm on a Mac with Mojave 10.14.5, my coworkers are on PC's and we're all crashing since the latest Illustrator update. No consistency to the tasks we are doing in ai to make it crash. Please fix!
7 votes -
Heavy upload to adobe.io (amazon) without files opened
During one week I left Illustrator opened.
During this week, Illustrator upload 21 Gb of data!How that's possible?
What data?My post in public forum:
https://forums.adobe.com/message/110855951 vote -
Distribute Anchor Points not always working
When all Anchor Points of a Path are selected, Ai automatically assummes an Object selection, stopping the possibility to make use of the Distribute Anchor Points function.
1 vote
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