Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Unwanted emails from Adobe

    Why am I getting spammed twice a day with 20-60 illustrator bug messages.? My company quarantines these unwanted messages. I get nothing out of them and I cannot turn them off.

    1 vote
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  2. Illustrator V24.0.2 cursor change into live paint tool cursor when clicking tabs

    another unknown feature for another new update...
    please fix this feature adobe.

    1 vote
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  3. 1 vote
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  4. 27 Spot Colour limit

    We cannot record more than 27 spot colors in illustrator. I do a lot of pantone, but I can only record 27. I need to be able to save all colors in the color library.

    1 vote
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  5. Illustrator 2019- always making a selection

    When I want to use the application, illustrator decides it wants to draw a selection. If I reach out of the workspace to use the toolbars or panels, it will draw a selection from on the artboard to my cursor, as if I were clicking and dragging. If I click back onto the artboard to disengage the selection and try to use the panels, it will make a new selection from the point I clicked. This renders the program unusable. There is also a lot of lag when navigating menus, and the cursor will decide to stick to the scrollbars…

    2 votes
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  6. ***** / skew / tilt angle disappear

    when I transform an object the rotation angle remains visible in the transformation panel while that the inclination angle disappears ... why? it's very frustrating ...
    In InDesign this is possible and correct .... not in illustrator.

    It is not possible to reset or reproduce the angle of inclination on another object.

    1 vote
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  7. Duel Screen Issue

    Both Ps and Ai malfunction when using a second monitor. Problem: when either application is open and I shuts off, unplugs 2nd monitor or closed laptop with 2nd monitor still plugged in, the next time I am in either app the files I have open are frozen. Or when I open a new file there is no art board shown. The only resolve is to restart the program.

    1 vote
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  8. White pixel line around shapes

    Ever since Appearance was introduced, my artwork on screen suffers from a white pixel line around shapes. Seems a rendering problem: the line is not actually existing - zooming in does not make it thicker, it's always one pixel. Tried switching GPU off and on. No difference.
    The appearance of the black shape: Fill is black, Stroke is None.

    2 votes
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  9. selection bug

    As the title describes, this is a bug with the selection tool. I've had this bug several times today, everytime it does I have to restart Illustrator which is madness.

    feel free to check the files that I've provided, and please FIX THE BUGS BEFORE ADDING MORE FEATURE TO ILLUSTRATOR. the features are useless unless Illustrator improve the reliability to the users.

    1 vote
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  10. Alert to update files in Links Panel keeps coming up - bug

    Every time I move or scale a linked file in my document, the alert comes up that says "Some files are missing or modified in the Links panel. Would you like to update them now?". I have the files in a specific folder and it happens with every file, every time I do anything with the layer in Illustrator v24.01 MacOS Cataline 10.15.1

    1 vote
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  11. automatic quitting when clicking the red close button

    When clicking on the RED "Close" button, Illustrator prompts me to either (Save what's on the clipboard" or "Discard". Then automatically quits. EVERY SINGLE TIME. This is NOT right no matter what your tech support peons were told to say.

    6 votes
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  12. This error appears during the update.

    Please help!
    This error appears during the update.

    Exit Code: 126
    -------------------------------------- Summary --------------------------------------
    - 3 fatal error(s), 0 error(s), 2 warnings(s)

    FATAL: Fatal Error '126' occurred while download
    FATAL: Fatal Error '126' occurred while download
    FATAL: Error occurred in download of package (Name: CCX-Process-mul Version: 3.4.0.90). Error code: '126'
    WARN: Failed to load xml
    C:\Users\VELYAK~1\AppData\Local\Temp\ETRAC0B.tmp\validation.xml. system error:0
    WARN: Failed to load xml C:\Users\VELYAK~1\AppData\Local\Temp\ETRCBC9.tmp\validation.xml. system error:0

    1 vote
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  13. artboards with the same number

    In the artboards menu, two have the same number, and so one cannot access or export one of those two artboards (see the attached photo, with two artboards labeled "9")

    1 vote
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  14. Objects sliding when switching between outline and preview

    Most of the times I'm working with quite simple graphics (preparing already existing logos and graphics for printing).

    Sometimes when switching from preview to outline view, and back, I notice that some objects aren't where they are supposed to be. In outline view they are at their supposed position, but in preview they are somewhere else. It isn't a big problem when I notice it happening - the problem is when I don't and print it like that. When I notice it, moving the object, pressing unite, or several other actions will make the object pop back to their right…

    1 vote
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  15. SEARCH BAR-Cannot Type in that Field

    After saving a file in Illustrator. I go to File>Open>folder my files are in. NEXT, I use the upper right search bar to find the file I need. It will not allow me to type in that search bar. I have to close out of Illustrator, then reopen and start all over again to be able to type in the search bar.

    Windows 10. PC. Vers. 24.0.1

    3 votes
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  16. Rotate Tool causing objects to slightly change size and or slightly shift

    I am using the rotate tool under Object > Transform > Rotate.

    Within the Rotate dialogue box I type in a 60 degree rotation and I click the copy button.

    I then use key command "Command - D" to continue copying the lines around a circle. See screen shots.

    When I zoom in super close to the line to see if it is touching the outside of the circle the copy and pasted lines are either slightly inside or outside the circle.

    Usually I would not care about a minimal inaccuracy like this but I am currently creating parts for…

    1 vote
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  17. Illustrator bug -Paste in Place

    i have windows 10, adobe illustrator 2019 23.1
    every time i copy something and try to paste in place, i get a long amount of random actions all by itself, and it ends with the perspective thing in the corner.
    I've had to do a short cut key replacement for that function.

    1 vote
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  18. Test please ignore

    Test please ignore

    1 vote
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  19. Windows Registory is missing

    Although it is from the previous version, the registry value to be written is incorrect in the Windows version installer.
    This is an example of 2020 (24.0).

    Path name is wrong.

    [HKEYCLASSESROOT\CLSID{38AE003B-0E4B-4EB8-8D21-DB5ECCBD5624}\LocalServer32]
    @="C:\\Program Files\\Adobe\\Adobe Illustrator 2020Support Files\\Contents\\Windows\\Illustrator.exe /Automation"

    [HKEYCLASSESROOT\CLSID{4A99261F-223B-4980-B746-9960895D74BB}\LocalServer32]
    @="C:\\Program Files\\Adobe\\Adobe Illustrator 2020Support Files\\Contents\\Windows\\Illustrator.exe /Automation"

    [HKEYCLASSESROOT\CLSID{4EDAE507-552C-4A3D-81ED-853FBF459F6F}\LocalServer32]
    @="C:\\Program Files\\Adobe\\Adobe Illustrator 2020\\Adobe Illustrator 2020\\Support Files\\Contents\\Windows\\Illustrator.exe /Automation"

    [HKEYCLASSESROOT\CLSID{4F9C4A42-947D-40B0-BB12-266B735321BE}\LocalServer32]
    @="C:\\Program Files\\Adobe\\Adobe Illustrator 2020Support Files\\Contents\\Windows\\Illustrator.exe /Automation"

    [HKEYCLASSESROOT\CLSID{93A24F08-D70A-42B1-8B1F-5A7FEC495C64}\LocalServer32]
    @="C:\\Program Files\\Adobe\\Adobe Illustrator 2020Support Files\\Contents\\Windows\\Illustrator.exe /Automation"

    [HKEYCLASSESROOT\CLSID{98C0ECCB-F1BC-4CEF-9A51-B9F06E40C52E}\LocalServer32]
    @="C:\\Program Files\\Adobe\\Adobe Illustrator 2020Support Files\\Contents\\Windows\\Illustrator.exe /Automation"

    [HKEYCLASSESROOT\CLSID{C7D18CB4-B414-48DC-A59A-CD89C4476007}\LocalServer32]
    @="C:\\Program Files\\Adobe\\Adobe Illustrator 2020Support Files\\Contents\\Windows\\Illustrator.exe /Automation"

    [HKEYCLASSESROOT\CLSID{C97944EF-40B3-4D40-A3E6-F8F11AC5A3D9}\LocalServer32]
    @="C:\\Program…

    1 vote
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  20. Randomly Freezes Ai 24.0.1 - Windows 10 Pro

    I'm using Illustrator 24.0.1 - Randomly freezes, have to shut down using Task Manager. Also sometimes clicking on a shortcut, say to my symbols library, for example, doesn't open illustrator, struggles on some previews. The freezing issue was on the prev release too.

    1 vote
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