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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator (desktop)
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video

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  1. PROBLEME A L'OUVERTURE

    Bonjour,
    Depuis de nombreuses semaines il m'est demandé à chaque ouverture de rentrer mon identifiant et mon mot de passe.
    C'est insupportable !
    J'ai fait toutes les demandes afin que ce problème soit réglé. A part me donner des listes de sites avec des liens innombrables pour procéder moi-même à la résolution de ce problème, je n'ai aucune solution.
    Je ne suis pas technicien et les solutions sont hermétiques.
    Je souhaiterais que quelqu'un de qualifié prenne la main sur mon ordinateur et fasse les réglages lui-même.
    Merci

    1 vote
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  2. Copy & Paste not working from Illustrator to Photoshop

    Copy and paste from Illustrator to Photoshop no longer works. When attempting to paste in Photoshop, Photoshop gives this response..."could not complete the paste command because the clipboard data is empty or invalid". I recently updated to Illustrator CC 24.1 and Photoshop CC 21.1 running on Mac OS High Sierra v. 10.13.6 This functionality worked flawlessly on the previous versions of Illustrator and Photoshop, but no longer works with the update. I've tried trashing prefs and restarting the computer, but to no avail. Is there a fix for this?

    1 vote
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  3. Mi panel de propiedades esta TODO en ingles-

    Es muy molesto, todo esta en español excepto esto y son palabras muy tecnicas las cuales no conozco. Dependo de estar parando mi trabajo y traducir cada maldita palabra. Esto no pasaba cuando utilizaba Adobe ilustrator 2020.
    Este 2021 esta lleno de fallas, pero este es el mas molesto. ARREGLENLO.

    1 vote
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  4. Mi panel de propiedades esta TODO en ingles-

    Es muy molesto, todo esta en español excepto esto y son palabras muy tecnicas las cuales no conozco. Dependo de estar parando mi trabajo y traducir cada maldita palabra. Esto no pasaba cuando utilizaba Adobe ilustrator 2020.
    Este 2021 esta lleno de fallas, pero este es el mas molesto. ARREGLENLO.

    1 vote
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  5. 1 vote
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  6. CC 2021 freezing on or right after start after working just fine for 3 weeks

    Hello,
    I worked for 3 weeks just fine with PS, AI and InDesign (all CC 2021) and then one evening the applications won't open again. They are freezing when starting up or crashing right after the start. I have changed nothing on my system, have installed no new software or anything I could imagine causing this behavior. Looking for help I browsed the internet and found that for many people only reinstalling the CC2020 applications helped. So I did that because I had work to finish. I think Adobe is not doing enough to help those many designers who report…

    2 votes
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  7. Keyboard shortcuts not working

    Illustrator ver 25 on Windows.
    The bring to front/forward, send to back/backward keyboard shortcuts are not working in this version.

    1 vote
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  8. 1 vote
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  9. la pipette n'applique pas les types d'aspect demandés

    la pipette n'applique pas les types d'aspect demandés

    1 vote
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  10. .ai Files not Previewing on Windows Explorer

    Prior to updating to Illustrator 2021 (25.0), I was able to preview .ai files in Windows Explorer preview plane on Windows 10. Since the update, any .ai file I select says "no preview available." "Create PDF Compatible File" is turned on when saving out these files. PDFs still preview the same as before. Is there a new setting that needs to be changed to enable this, or is it just broken for now? Thanks.

    1 vote
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  11. Proportionales Skalieren einer Gruppe

    Catalina 10.15.5 | Ai 25.0
    Beim proportionalen Skalieren einer Gruppe (bei mir ein Kreis mit icon, der einen Durchmesser von 20 mm hat) wird zum einen ein Maß von 20 (b) x 12,867 (h) angezeigt und beim proportionalen skalieren auf ein Zieldurchmesser von 25 mm entsteht eine Ellipse. Ich erwarte eine korrekte Anzeige bei einem Kreis von 20 x 20 mm und beim proportionalen Skalieren ebenso.

    1 vote
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  12. cannot use spacebar as quick hand in illustrator

    After updating my OS to BigSur and update my Illustrator to 2021 ver, spacebar is not working as quick hand. Please help

    1 vote
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  13. Snap to bounding box of symbol

    The bounding box of a symbol has anchorpoints. But these are not snappy, alas.

    Please make those snap as any other anchor point.

    2 votes
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  14. when dragging guides it disappears, please fix it.

    when dragging guides it disappears, please fix it.
    Adobe illustrator 2021 v. 25.0
    macOS Catalina

    3 votes
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  15. not respoding

    when entering adobe illustrator initial view, it always doesn't respond

    1 vote
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  16. Text Box (Dash) Issue


    1. Apple MacOS Catalina. Adobe Illustrator 2021.

    2. Create text box. Choose a font and start typing, then type a '-', then if changes your font. (When typing in a font box on Illustrator, when you type a -, it goes back to the default font. I don't know why but I have had this bug for a few weeks now.)

    3. To keep writing in the same font.

    4. It changes the font.

    2 votes
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  17. This operation cannot complete because there isn't enough memory (RAM) available.

    i'm getting this message "This operation cannot complete because there isn't enough memory (RAM) available." I have 64GB Ram and NIVIDIA RTX 3090GPU , it happens when I tried to rotate a shape that has "free from gradient" and inner glow effect with clipping mask.

    I'm using AI version (25.0)

    2 votes
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  18. Copy and past does not always work

    This seems to be a long-standing bug in Illustrator. When I copy some object and try to paste it no paste option work using shortcuts. Worse, the Edit menu shows all paste options highlighted but they dont work either. So I have to reinitialize Illustrator to get things done. Its very frustrating! I`m using version 25.0 on Windows 10, but had the same problem in the previous version too.

    2 votes
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  19. Edges and bounding box not showing on objects when dragging and dropping?

    I keep losing the edge of my objects in Illustrator. It is there visible on it when selected but then disappears when dragging and dropping. This is really annoying as it makes it impossible to line up or resize anything accurately.

    This is the 2nd time it has happened. The first time I uninstalled (Forgetting all previous presets when the prompt came up asking) Then re installed it. This solved the problem...However it is extremely annoying and time consuming as I have to redo my work space every time I have to uninstall.

    I am running on a brand new…

    1 vote
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  20. Illustrator 2021, Isolation Mode bug rearranges Layers hierarchy

    Sometimes, after I have entered in Isolation Mode, at the exit of Isolation, or while undoing, the bug creates and collect all other layers that were not isolated on a new rearranged layer with 50% opacity. At this point, undo (command+z) will not make the new layer created by the bug release. It will nest, with 50% transparency, all other layers that were not at the isolation.

    8 votes
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