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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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786 results found

  1. New Update (v25.2.1) crashes/restarts computer when opening up application

    Every time Illustrator is opening it is completely restarting my computer for no reason. It might be conflicting with a recent windows update or another program update.

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  2. Overprint

    Overprints do not show in presentation mode, both overprint attributes and Pathfinder trapping. See attached image shots.
    This is true in both version 25.2.1 (64bit), as well as beta version 25.3.192@232370(64bit) - Windows 10 Home version 1909

    1 vote

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  3. 1 vote

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  4. Point d'ancrage texte ou objet disparait en zoomant en mode tracés

    Il est impossible de travailler correctement avec cette nouvelle fonction où les points d'ancrages (x) d'un texte et d'un objet disparaissent lors du zoom au delà de 140% (mode tracés). Pouvez-vous me confirmer que c'est un bug en vu d'être corrigé ? dans l'attente, merci.

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  5. Find & Replace Freezes Illustrator

    Whenever I open a file with missing links, I'm prompted to find and replace those links as per usual. Within the last couple months, however, this feature has stopped working. I can choose to replace a missing link, and my file browser will open, but nothing is clickable and the entire software just freezes. I have to open task manager and force Illustrator to quite and then reopen it. It works if I'm already in the design file and select the link and choose to replace it, just not when I initially open the document.

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  6. Ugly edges when using clipping mask or stacking objects with the exact same shape

    Whenever stacked objects have the exact same shape, or when using a clipping mask, the colors from the objects below will be visible around the edge of the upper object. See screenshot.

    This will probably not show when you print, but it does show when you rasterize a vector image. The screenshot is from a rasterized .ai image opened in Photoshop. So it's not just a preview bug in Illustrator.

    And it's quite disturbing to see these ugly edges when work on your illustration.

    1 vote

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  7. Try to lock a layer but won't get locked!

    Layers problem, I can lock it but in an instance it unlock itself! Really annoying. Every time I try to lock it keeps doing that. So the only way its to hit "lock the selection" command 2. Come on! Please fix the bug!

    1 vote

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  8. Unable to open old Illustrator files

    Details of your operating system and version of Adobe Illustrator (desktop):
    - MacOS Big Sur 11.1 (20C69)
    The steps you were taking when you experienced the issues:
    - Attempting to open an older Illustrator file that was created on a previous version.
    Your expected result:
    - The file would opens successfully
    Your actual result:
    - The file does not open, Illustrator auto closes and I receive an unexpectedly quit system error message

    Can provide screen recording of issue, but file too large for upload

    1 vote

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  9. Unable to paste into specific sublayer (Paste Remember Layers is unchecked)

    I am unable to paste copied items into a selected sublayer - they are instead pasting into the main layer.

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  10. Illustrator completely freezes and the only way to fix it is to completely restart my computer

    after I've been using Illustrator awhile it completely sort of freezes up, I can still move things on my art board but can't edit them or use any panels. When I click on the options they appear black until I hover over it and sometimes the editing window goes black. It doesn't let me save my document or close the program without completely restarting my computer. It has happened multiple times, I'll attach some pictures to show what I mean by it is just black.

    1 vote

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  11. Ungrouping outlines of text turns white

    I've been experiencing an issue that whenever I convert a text to outlines and ungroup them, they all turn white and I have to recolor them.

    See attached for example.

    1 vote

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  12. offset

    In the past, when i made an offset path, after that i could make a "transform again"(cmd + d) but in this last versión (2021) i couldn't, is this a bug?

    1 vote

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  13. bug rotation de l'objet prioritaire sur redimensionnement

    lorsqu'un objet est sélectionné, suivant l'endroit où le curseur se trouve sur cet objet, les fonctions de rotation, redimensionnement, déplacement ou coins arrondis apparaissent. Lorsque je suis sur l'endroit correspondant au redimensionnement (double flèche horizontale ou verticale suivant le bord approché) et que j'actionne (click) le redimensionnement, c'est la rotation qui est exécutée. Je dois zommer bien plus près et répéter l'opération pour que ce soit effectivement le redimensionnement qui s'exécute.

    1 vote

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  14. Select Next Object Below

    Running Windows 10 (64-bit) and the latest version of Adobe Illustrator. The bug I am experiencing is the shortcut to Select Next Object Below (Alt+Ctrl+[) is not working properly. Neither is the Select Next Object Above, nothing new is selected when I press the buttons, it remains on my already selected layer which is neither the top most or bottom most.

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  15. Your software keeps crashing

    With every new release your software becomes more unstable and unusable. There are alternatives out there that are way more inexpensive and soon might be better. And if you don't thinks giants can't fall. look around you.

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  16. Instead of adding features, fix what's already broken and been ignored.

    Since the launch of V25 ( 2021 )

    -The Surface Dial does not work
    -The properties panel is all screwed up when trying to select a number in a field.. you cannot just change one digit
    -The shear panel does not remember the angle applied anymore.
    -Scaling with multiple monitors is none existent. ( use the resolution from the monitor Ai is open in , NOT from the display set as main.. Apply the smart scaling like you did with Photoshop )

    1 vote

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  17. Bug d'affichage

    Bonjour je possede illustrator 25.2 sur un systeme MAC os BIG SUR 11.2, je rencontre un bug d'affichage sur des courbes simples, il y a un trait qui apparait sur le tracé, voici 2 copies d'écran pour illustrer le problème.
    merci d'avance.

    1 vote

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  18. Masque Illustrator

    Bonjour,
    Jusqu'à présent quand on créait un masque sur un objet, la visualisation se faisait en temps réelle. Je travaillais sur le masque de l'objet et je voyais le résultat. Maintenant je dois obligatoirement passer par la visualisation (option clic sur le masque) puis revenir sur l'objet pour voir le résultat de mon masque.
    Autant dire que cela limite grandement son utilisation.
    Du coup je suis revenu à la version 2020 qui fonctionne très bien.
    Config système dans le fichier joint.
    Cordialement.

    1 vote

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  19. Copy/paste elements from Illustrator to Keynot

    I just bought the new Mac Book Air and I’m desperatly trying to copy-paste elements from Illustrator to Keynote and it’s not working. I never had this problem before doing that.

    1 vote

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  20. Additional Plug-ins folder preference ignored

    On Macos X with Adobe Illustrator CC 2021 (25.1), the preference "Additional Plug-ins Folder" in the Plug-ins & Scratch Disks section is not handled correctly.
    When I'm trying to change it, this preference is not set when the application is restarted. The option is enabled but the path is empty.
    This behaviour prevents Illustrator to load my plug-ins

    Adobe Illustrator CC 2021 (25.1) ne gere pas correctement la preference « Additional Plug-ins Folder" dans la section Modules externes et greffons
    Quand j’essaye de la changer, la preference ne semble pas être sauvegardée. Quand Illustrator redémarre, l’option est activée mais il n’y…

    1 vote

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