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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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68 results found

  1. Rasterize - Preserve Spot Color Bug

    When rastering complex designs for print output, the default is "preserve spot color". I rasterize images and print a pdf file for use in rip software. If I leave "preserve spot color" selected I get a pdf file that is blank, if I turn it off and rasterize, I get the correct PDF file. This is new, as I have been doing this for many years now with no issues. I do believe in the past that check box has been left unchecked by default, but remains sticky.

    2 votes

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  2. Spot Colour separations from .EPS (DCS) gives blank plate

    When outputting spot colour separations from a DCS .EPS file in Illustrator, one of the separations always generates a blank plate. I must duplicate the offending colour channel in Photoshop in order to get a print from it's duplicate.
    Illustrator CC and Photoshop CC are updated to newest release on Mac OSX and Windows 7. Results the same printing to SoftRIP.ppd or Adobe PDF.ppd

    The pdf example file contains the blank plate and the duplicate so you can see what should have printed. Let me know if you would need to see the native file DCS .EPS file

    2 votes

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  3. making postscript file

    i working with illustrator from cs4 and cs5.
    in cs5 version of illustrator when i print my artwork to a postscript file with the generic post script driver, the default path for saving file was the path of saved current document or latest saved location, and that was very good and time saver for me.
    but in CS6 and later versions, the default location for save file is "this pc" or my computer ...
    and this is very time vested process.
    with the best regards.
    thank you

    2 votes

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  4. Error: Can't print the illustration - Just updated to 23.0.1 - Trying to print to HP DesignJet 1055CM Plotter

    Error: Can't print the illustration - Just updated to 23.0.1 - Trying to print to HP DesignJet 1055CM Plotter - I can print to a HP Color LaserJet MFP M477fdw just fine. If I don't get the Error then the program crashes.
    Using Windows 10 on 64-bit PC.

    2 votes

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  5. Illustrator CC 2018, will not print after recent upgrade.

    Microsoft 10, Illustrator CC 2018, will not print after recent upgrade.
    Photoshop does and all other programs will print.
    What can I do to fix it or do you need to fix the bug.

    2 votes

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  6. printing ppd changes

    I go to print a file. Select my printer preset.
    I get the error
    "The specified PPD is invalid. The default PPD will be used."
    I hit OK.
    Print window pops back up
    I manually select the printer. Hit print. I get another error that says" can't print file"
    I hit OK
    File -print again.
    I manually select the printer and the ppd to match.
    Make sure everything else. Size, placement of the file are okay. Hit Print. Then it will print.

    I tried resaving my preset, but this has not changed the issue.

    It seems like as time has…

    2 votes

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  7. some objects wont print

    I am running illustrator CC 2018 on windows 8.1
    When I print certain files certain objects will not print. I have attached an example of the result. When I print black and white it works. Another person in our company with the same update and similar computer is able to print with no problem. I was printing the same file fine before I updated to the 2018 version two days ago.

    2 votes

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  8. Print menu resets to default when loading Pantone colour book

    Bug - Print menu resets to default when selecting a Pantone colour from any book
    This in turn causes print tiling, page size etc. to disappear. Then have to return to print dialogue and set everything back to A3, page tiling etc.

    Been persisting with this bug for over 6 months, very annoying.

    2 votes

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  9. Erratic Page numbering in 'Show Print Tiling'

    When printing a large artwork covering several A4s, the page numbering after selecting 'Show Print Tiling' is erratic. As you can see in the attached file, there's two times 25 and 27, but 21 and 26 are missing. This is an issue if you want to avoid printing blank pages. I have to manually count to get the correct page number.

    1 vote

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  10. All controls in Print dialog are disabled when printing a new file

    When I create a new doc, the first time I want to print with a predefined print settings, nothing appears cheeked in the window. No previsualization too.
    I must check "Finish" and reprint for having the normal window with all functionality.

    1 vote

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  11. Outputted colours differing on same artwork.

    Getting a problem where the outputted colour of a filled shape is darker than that of the same filled text box.

    I'm producing artwork that will be sublimation printed onto fabric. I out the artwork as an .eps file, I then print the artwork onto fabric and the same colour values are now massively different and stand out like a sore thumb!

    I've been producing artwork like this for the best part of 11 years now, and never had this issue!! Difficult to see the the attached photos.

    Illustrator v27.6.1

    1 vote

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  12. [Bug] "Print As Bitmap" (unchecked) checkbox is not honored.

    When I uncheck "Print as Bitmap", it is not honored at all, in any circumstance:
    a) In the Summary, it gaslights me.
    a) When I press Done and reopen, it's checked again.
    c) When I print, the graphics come out jagged, which tells me it is being processed with Print as Bitmap.

    I'm on AI Version 27.2, just updated.
    Apple M1 Max, MacOS 13.1

    1 vote

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  13. Print setup dialog

    Windows 11 Enterprise 21H2
    Adobe Illustrator 26.5 (64-bit)

    BUG!
    All printer settings are greyed out under general, and no preview.
    Need to go into Adobe PDF printer settings, then back to the desired printer to activate the settings under General.

    1 vote

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  14. Mauvaise gestion des timeout en enregistrement ou en impression à distance

    Lorsque je télétravaille, la connexion ADSL est lente et Illustrator se crashe avant la fin d'enregistrement sur le serveur ou avant la fin de l'envoi au serveur d'impression. Toutes les fenêtres disparaissent d'un coup et c'est lorsque je relance l'appli que ça me signale qu'illustrator a quitté inopinément... WTF ?
    Pour pallier ce problème, j'enregistre ou j'imprime en local, puis je transfère sous Finder vers le serveur distant, c'est nettement moins instable.

    1 vote

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  15. Illustrator Crashes When Printing to Trotec Laser Engraver

    Anything above illustrator 23.0 crashes when printing to Trotec Laser Engraver.

    1 vote

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  16. "Can't print the illustration. File I/O error has occured while it's printing"

    Good morning, I am having issues with students printing to our laser engraver from illustrator. They receive the following error, "Can't print the illustration. File I/O error has occurred while it's printing". The teacher can print without issue with his login, but not the students with theirs. Not sure what is going on here. Any ideas? Thanks,

    1 vote

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  17. Overprint Setting & colour settings

    Issue one
    overprint cant be applied to groups, individual objects within that group remain unset to overprint, even tho the tick box claims its overprinting, it is not - this is misleading & downright dangerous

    further more the color issue shown in the video , your objects should not do that , it again expands the risk for error , basically all the print sensitive setting in AI latest version have stopped functioning logically if you ask me & really up the risk for errors in print, never mind that going through all objects individually is tedious & unnecessary, prolongs…

    1 vote

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  18. Print settings not saving with document

    In the old versions of Illustrator, the print settings, including the lpi/resolution settings, would be saved with the document. For several versions now, however, the lpi/resolution settings are not being saved and just get changed to the default settings every time I go to print.

    1 vote

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  19. Filename Underscore Bug

    Since updating to 25.1, each time I print to our Flexrip, an underscore is added to the filename. It appears as "_Filename" after ripping.
    Mac OS Catalina - 10.15.7 (19H512)
    Illustrator 25.1
    ESKO Flexrip. FlexripC v.5.1 / Dispatcher v2.0.20

    1 vote

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  20. 1 vote

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