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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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661 results found

  1. TEXT TOOL NOT WORKING - WEIRD SHAPES APPEAR

    I tried uninstalling and reinstalling. Same issue remains

    I create a text box and it looks like a barcode, kind of. I can't type anything. If I type, the weird barcode thing disappears and no works appear. If I type a lot of random characters and enlarge it and unselect the box it gets weirder, it just become a giant jagged blob. I can't explain it any better than that. Extremely annoying.

    2 votes

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  2. Fonts got messed up

    Hi when yo uupdated illustrator, you messed up fonts in files. I now have to channge and update all my fonts so my files all work again...

    1 vote

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  3. Margin or Adjustment Markers for Type on Path not showing

    The margins or markers on the left and right side for adjusting the type showed up for a moment but then can't get them to reappear again. I tried uninstalling and reinstalling with no luck.

    I was able to get the margins to show by starting a new document but after a while they disappear or stop working. Can this bug be looked into please thank you.

    2 votes

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  4. Strings that are too long per line are not rendered

    Strings that are too long in one line are not rendered

    OS: Windows 10 Pro 20H2
    Ai Version: 25.2.1

    This problem is probably caused by documents that are larger than about 2000px on a side.
    If the text has no line breaks and exceeds a certain font size, the text will not be displayed at all.
    Image output is also not possible.
    It is also common for this problem to occur at the same time as Adobe Fonts license errors and save errors.
    In most cases, the number of characters that stop the string from rendering is more than 1000,…

    1 vote

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  5. CTRL+Z BUG

    object on top of unlocked text on path- use lasso to select top object but also grab visually blocked text path by accident - delete - realize corrupted underneath text - ctrl+Z does NOT fix text. Please correct this ASAP

    1 vote

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  6. Font Preview Size

    In Illustrator 24.2.3,
    We are not able to change the Font Preview Size in the preference Dialogue in/under the Type Tab, and you also do not have the same feature in the Type Menu, which is the right place to set the Font Previews size default,
    we are also not able to see the Font names in the written text as a preview in the Font/Character Menu.

    6 votes

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  7. Text Box (Dash) Issue

    1. Apple MacOS Catalina. Adobe Illustrator 2021.
    2. Create text box. Choose a font and start typing, then type a '-', then if changes your font. (When typing in a font box on Illustrator, when you type a -, it goes back to the default font. I don't know why but I have had this bug for a few weeks now.)
    3. To keep writing in the same font.
    4. It changes the font.
    1 vote

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  8. 2 votes

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  9. Justification, distance inter-mots

    macOS 10.14.6. Illustrator 25.1

    Quand une ligne de texte ne comporte que des chiffres (ex : numéro de téléphone), la distance inter-mot est toujours à 100% et ne reflète pas les réglages d'espacement du panneau paragraphe/justification.
    Il suffit d'ajouter une lettre en début ou en fin de ligne pour que le réglage soit pris en compte.

    1 vote

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  10. 文字パネルフォント表示の不具合

    文字パネルにて全てのフォントを表示できません。
    下部がかけており、その下にいくつかまだフォントがあってもスクロールできず途中で非表示になっています。そのため選択できません。以前から気になってはいたのですが、いつまでも改善されないため報告します。

    1 vote

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  11. Regular Text in SVG opens as Italics

    Please check the attached AI which was saved from an SVG exported from Avid Sibelius 2021.2 on macOS 11.2.1 — in Finder and Spotlight the preview is correct and corresponds to what was in the source program (Sibelius).
    Opening the file in Illustrator makes all text objects which were in Academico font, Regular weight, become Italics weight.
    Opening the file in Affinity Designer doesn't show this particular problem.

    I cannot attach the SVG so I'll attach the AI.
    I hope you can investigate it in the same way.
    This is the Dropbox link to the SVG: https://www.dropbox.com/s/l4aja38o3iu0txu/bach-inventio4_0001.svg?dl=0

    1 vote

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  12. Text height is wrong

    When you select a specific text height, it is not correct. Say for instance you select 1 inch for text height but in reality the cap height is .68 inches. We work at a sign shop and a lot of jobs require a specific text height. This is misleading when I pick 1 inch for text height and it is no where near 1 inch in height. Can you please make it where the text height corelates to the actual cap height of the text, otherwise this feature is useless.

    3 votes

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    Latest Illustrator releases have Font Height Options you can access form Character panel’s menu — they allow you to set font height as a capital / x-height specifically.

    The functionality has some minor issues (regarding rounded stems for some fonts, keeping the chosen option between launches), but otherwise it is very good. Please try it!

  13. Font Size reduces by 0.003 pt (bug ?)

    1. Adobe Illustrator CC 2020 (24.3, Mac), required for client delivery requirements.

    2. We have very strict font specifications. In many EPS files, the font sizes appear to reduce by .003 pt no matter which way I select and change the font size: select the element [either with a selection tool or the Text tool], change to 12 pt, deleselct, select the font element again and it's back to 11.997 pt. (see text issue mp4 attached, raw data of EPS included as well). New/recreated text elements begin behaving this way as well. This happens in specific EPS files, and to multiple users.

    1 vote

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  14. Escape Button not working with latest Illustrator 2021

    Escape doesn't exit Type tool and change to Selection tool anymore.

    Very disturbing.

    1 vote

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  15. Adobe Fonts Agenda Light not appearing in font menus

    I've downloaded and activated the Agenda typeface family - 54 fonts.

    Adobe Fonts website indicates this. The 'Find More' font menu within Illustrator indicates this. Extensis Suitcase Fusion indicates this.

    However, only 53 fonts appear in application menus, Agenda Light is not available even though Adobe Fonts and Suitcase Fusion indicate it is.

    I've restarted apps and rebooted my computer, Agenda Light is more evasive than Big Foot.

    I've contacted support at Extensis to see if it is a Suitcase Fusion issue and/or if it is Adobe's issue.

    Any idea of why this is happening? The attached ZIP file contains…

    1 vote

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  16. Live text displaying incorrectly along with objects/outlined text

    1. I am running an iMac (Retina 5K, 27-inch, 2020) with Catalina 10.15.7 (19H2)
      Adobe is version 25.1

    2. I have recently upgraded my imac and the type is displaying jagged, and filling in areas that shouldn't be when applying a small stroke (attaching images for reference). The issue occurs when I'm using GPU. When I swap to CPU, it actually displays perfectly, but moving around the artboard and zooming becomes super laggy and slow. When I outline the text, the filled in area (on the M) disappears, which is good, but I do experience that same jaggedness you can see in…

    1 vote

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  17. macOS system typeface error, SERIOUS bug

    I'm on a 2020 M1 Mac Mini running macOS 11.1 (Big Sur). Every time I open Illustrator, the system typeface on my OS changes in certain other apps (like Finder, Safari, Calendar, Notes, Spark, and Things) from the usual San Francisco (Apple) typeface to Helvetica. The change in typeface is making the text in these apps off-center, resulting in a weird bootleg-like look. I can temporarily resolve the issue by deleting

    /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist

    and restarting, but the issue occurs again almost instantaneously when I open Illustrator. I understand that these apps aren't designed for the M1 chip yet, but please at…

    1 vote

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  18. Font activation via FontxplorerX not working after update to 25.1

    After upgrading to 25.1 font activation via FontexplorerX plugin doesn't work anymore. I have to activate them manually.
    MacOS BigSur 11.1

    1 vote

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  19. Chinese fonts are mixed up

    Hi, in the iPad version you mixed the Chinese fonts up. When I want to write in simplified Chinese, I have to choose a font in traditional Chinese.. when I want to write in traditional Chinese, then I have to choose simplified Chinese ......

    1 vote

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  20. Type on Path Brackets Not Appearing

    When using type on path tool (and then direct selection for realignment), the brackets to realign often don't appear regardless of how long you tediously go over the path trying to get the cursor to change. In the off chance we can get them to appear, often it isn't possible to drag the text fully to where it needs to be to go in place before the cursor jumps. This isn't happening in Photoshop, only Illustrator, which leads me to believe it is a bug.

    2 votes

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