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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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661 results found

  1. Font selection not working

    Font stile types disappeare!

    Same problem here:
    https://forums.adobe.com/message/10158536#10158536

    Besides:
    Sometimes when the font type is changed, the font size also changes.
    This is annoying!

    3 votes

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  2. Text size is not the same size as I set it

    How do I get illustrator cc 18 which I pay per month for, to apply text size the same size on the monitor as I pick in the layout?? If I put in for instance .50 size text it will be approx. .375 on the monitor or my layout. This is aggravating. It is something I am doing wrong or HOW DO I CORRECT THIS SO IT WILL BE THE SAME SIZE AS I CHOOSE. THANKS Jerry L. Evans Kokomo, Indiana. I had illustrator 6 on disk I purchased and had no problems like this.

    3 votes

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  3. Missing Font On Documents That Were Just Open

    I have been having issues with fonts dropping out of coworkers documents since I updated to CC2018 but this is the first time I have reopened one of my own files and had font claim to be missing that I was just using.

    I had assumed previously that my coworkers had just had a different named version of the fonts but today I saved and closed one of my own files to restart my pc because AI was running slowly (separate issue, i know) but when i reopened my file 10 minutes later I have 6 fonts missing.

    When I…

    3 votes

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  4. Problem selecting Text Area background with direct selection

    Illustrator CC 2018
    Windows 10

    When I want to select the background of a Text Area with the direct selection tool (white arrow), I can only do so by clicking on the edge or half a pixel inside it, or it will select the text (unless there's free space under the text, which doesn't happen if you the block is automatically resized).

    I have checked on Mac, you can click anywhere inside the box where there is no text (eg the end of any line if text aligned is left) to select the background.

    3 votes

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  5. zoom

    When snap to grid is on, it will only create new text. It won't select existing text for editing - probably because it isn't on the grid. This never used to happen before the latest update.

    3 votes

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  6. Using idropper to copy text settings cause the text and text box to disappear. Amazing! Great feature.

    Using idropper to copy text settings cause the text and text box to disappear. Amazing! Great feature.

    3 votes

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    Need More Info  ·  Anish Kumar responded

    Hi Nozzle,

    Just wanted to know that are you still facing this issue? In which version are you facing this? Is it happening with any specific font?

    Thanks
    Anish Kumar
    Illustrator Team

  7. editing type creates a new box of type

    When editing type clicking on other part of the sentence creates a new box of type instead of putting the cursor in the place I will like to edit.

    3 votes

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  8. Illustrator 2018 Loses ability to keep text uniform when transforming the type on path

    Illustrator 2017 had the ability to, while transforming the type on the path shape, to keep the text on it the same size and proportions when doing so. I would select the path with direct selection tool, then hit command, and text would stay uniform when transforming path.

    Now, in illustrator 2018, using same steps and command, type doesn't stay uniform, it gets squished.

    Below are video links I recorded to show how the action works in 2017 and 2018 illustrator.

    2017 https://www.youtube.com/watch?v=_8QORO_9Xro
    2018 https://www.youtube.com/watch?v=XscdrAqBZR8

    Notice how type gets distorted when moving bounding box in 2018, but I was able…

    3 votes

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  9. Fonts Slow EVERYTHING Down

    Fonts are the slowest feature in programs from MS Office to Adobe. This problem just caused me to lose work because AI shut down while trying to figure out how to manage a standard font with which I was working. Thanks for nothing AI and your simpleton font generators. You're fired.

    3 votes

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  10. "Load paragraph styles" or "Load all styles" doesn't overwrite styles with same name

    I have a set of 9 template files that I need to update. Each file contains an identical set of about a dozen paragraph styles. I want to update all the paragraph styles in all of the files.
    I updated the styles in the first file (correctstyles.ai) and changed kerning from Auto to Optical. When I open the next file, (e.g. SHED-2023-5-simple-columns-narrow.ai), I use "Load Para Styles" and choose the first file (correctstyles.ai). When I check the style definitions, kerning is still set to Auto. The kerning value should have changed to Optical to match the style from…

    2 votes

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  11. Eyedropper DOES NOT CONSIDER COLOR EXCLUSION for TEXTS MULTICOLOR

    Eyedropper tool between two text boxes with mixed color letters. How to copy ONLY text attributes leaving the colors unchanged.
    Even by deselecting fill color and stroke color in the eyedropper detection and eyedropper application boxes, the color of the destination text becomes unique depending on which is pressed as the source and the letters do not remain colored differently.
    Please resolve!

    2 votes

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  12. 字号调大后,移动字符框(区域文字)还保持最初的大小

    新建区域文字,调大字号,移动区域文字的字符框,AI没有识别出调大字号后的文字框大小,而是保持新建时的大小,如视频:

    2 votes

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  13. Thin space and hair space have wrong widths

    In Indesign a hair space is a twenty fourth of an em-dash independent of the font size.
    In Illustrator a hair space depends on the font size.
    6pt font -> hair space is a sixth of em-dash
    10pt font -> hair space is a tenth of em-dash
    20pt font -> hair space is a twentieth of em-dash
    40pt font -> hair space is a fortieth of em-dash
    in other words: a hair space in Illustrator is always 1pt

    In Indesign a thin space is an eighth of an em-dash.
    In Illustrator a thin space is a fifth of an em-dash.

    2 votes

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  14. Illustrator font bug

    1. Windows 11 Home
    2. Illustrator 28.1
    3. Installed font from Adobe Fonts, doesn't show up in Illustrator (but shows up in other Adobe programs)
    2 votes

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  15. テキストボックス内での強制改行

    Adobe Illustrator 28.1、OS13.6.3、OS11.7.10

    テキストボックスで均等配置(最終行左揃え)を使用。テキストにtabを挿入しsift + 改行 (強制改行)すると落ちます。
    別のmac(os11.7.100)でも検証しましたが落す。

    2 votes

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  16. Single line text temporarily breaks to two lines when being moved or adjusted

    This issue has been discussed in the Adobe Community forums, and other people have been able to replicate it.

    This is the current 28.1 version of Illustrator as of Dec. 21st 2023.

    If I have text that is close to the edge of the text box, and I try to make kerning between two characters tighter/smaller, Illustrator temporarily shows the text breaking into two lines, as if it won't fit on one, before readjusting to one line again. It's making it very difficult to fine-tune kerning, as I can't see the progress I'm making. The kerning information in the Character…

    2 votes

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  17. PDF live text strings are broken into individual character groups

    Operating system: Windows 10
    Version: Illustrator 28

    When importing PDF files into Illustrator, some live text strings are broken up into individual characters inside group layers.

    The same text strings are not broken if the PDF is opened in Adobe Acrobat.

    2 votes

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  18. Make it possible again to move Text by its Anchor Point

    When Text is baseline shifted, it is no longer possible to move the Text Object by grabbing its Anchor Point, unfortunately.

    Please repair that.

    2 votes

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  19. Changing text case switches hyphenation on ( from off )

    Switching the text case from one case to another turns hyphenation on if it was previously set to off.

    I believe this is a new bug in v 27.9. ( today's date is Oct 5 ,2023 for the record )

    This is especially bad becuase users have been asking for hyphenation to be OFF by default. Asking for years and years. 5+ years I think.

    2 votes

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  20. Paragraph Styles: Where has Paragaph Direction for Middle Eastern Version gone? (AI ME 2024)

    1. Mac OSX Monterey 12.6.8 (21G725)
      Mac Pro (Late 2013)

    2. Illustrator 2024 Middle Eastern Version (27.9)

    3. Problem is on Paragraph Style:
      While under General on the left column I can see under "Indents and Spacing" that my Paragraph Direction is set to "Right to Left", I can't find this definition where is should be, on the left column under "Indents and Spacing". It is missing.

    4. Paragraph Direction should appear under "Indents and Spacing" on the Paragraph Style options.

    2 votes

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