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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Font Filter Scroll

    You guys are amazing. I can set my mouse over the font selection box, and without opening the drop down menu, I can scroll through fonts.

    The bug is that after setting my font filter, I continue to scroll through an unfiltered list of fonts, unless I open the drop down menu.

    1 vote
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    0 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  2. Kerning one pair effects the spacing of other random pairs.

    I'm having an issue when I go to kern a letter pair, the kerning effects the spacing between other pairs.

    I believe this similar bug was reported for CS5 but I am using CC 2018 22.0.1

    https://forums.adobe.com/message/4321697#4321697

    I have tried:


    • Clearing all Illustrator settings at startup.

    • Making sure text is not centered or justified

    • Using default font Myriad Pro with default settings.

    • Selecting all letters and zeroing out the kerning.

    • Turning off standard ligatures in Open Type

    Still this issue persists.

    Attached is an animated gif of the issue.

    1 vote
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    2 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  3. Clicking to the side of a (point) text doens't put cursor at the end of line

    Illustrator CC 2018
    Mac OS X El Capitan and Windows 10

    This used to work on CS6 (at least on Mac): with type tool selected, having clicked anywhere in the middle of a text (point, not area), if I wanted to go to the end of the line (eg to continue typing), I could click anywhere to the right of the text and the cursor would move to the end of the line.

    Now, if I do that, it deselects the text (sometimes creates a new point text.

    If I want to continue typing, I have to click exactly just…

    1 vote
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    0 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  4. Kerning Font Characters (Letters) Causes Curser to Jump Around

    While kerning letters in a statement, each time I press the up arrow to give more space or to press the down arrow to shrink space between letters, the curser jumps to the second line in some random spot. I have to move the curser back each time I press the up arrow and down arrow. This is defiantly a bug.

    1 vote
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    0 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  5. My text is being converted automatically to shapes

    I am working on a project (wordle project) and I have a layer where I put text; Every time I open the file after I had saved it, I find the new text converted to shapes :s. This is so frustrating.

    1 vote
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    0 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  6. Scaling type reverts to original size

    I'm trying to scale up live text and it keeps reverting to the original size. This happens both with and without the shift key.

    1 vote
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    1 comment  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  7. Text and Objects Randomly Rotating

    When I move text or an object, I will always notice they get slightly rotated. It's hard for the eye to see it sometimes, but the guide lines will show that things get slightly rotated sometimes for no reason.

    1 vote
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    0 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  8. [Bug] Area text with Auto-size and stroke applied

    1:
    Version: CC18 (22.0.0) 64bit Windows 7

    2:

    a) Draw out area text box using type tool and type a few words
    b) Double click to convert to auto-size (or set check mark in Area Type Options)
    c) Area type options > Offset - Inset spacing: any value other than 0 - note: this step is not required to recreate the bug I've included as the stroke below would look odd without it.
    d) Using Direct Selection Tool (white arrow) select an anchor point from the area type box
    e) Apply a stroke of any size
    f) Using the Selection…

    1 vote
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    Declined  ·  3 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  9. Font does not look good

    Your version of Adobe Illustrator: CC 22.0.0 (64-bit)

    The steps you were taking when you experienced the issues: anytime I use fonts

    Your expected result: I expected that fonts will preview correctly
    Your actual result: I've attached an image. First text is with a type, second is after I use create outlines.

    Thank you very much

    1 vote
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    1 comment  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    I am closing the ticket due to lack of response.
    Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html. Please give a reference to this post so that we can identify you.

    Thanks

  10. Variable font with Adobe World-Ready Composers

    Variable font dont work with Adobe World-Ready Composers. (Only regular adobe composers) so no variable font on rtl launguage (working perfect on browser)

    1 vote
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    1 comment  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our release – 23.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  11. Fonts

    I have to load PDF files from Quickbooks into Ai and the fonts won't snyc. The message when Finding Fonts is I need to Login but I'm already logged in. One is Arial which is the same in both. The other is Times New Roman which is all run together from QB.

    1 vote
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    0 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  12. Text is broken up when layered on top of any other object. Prints fine.

    Text is broken up when layered on top of any other object. Prints fine.

    1 vote
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    1 comment  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  13. Distorted Rotated text in an "Envelope"

    Rotating text that is within an "Envelope" shape distorts the text. It shouldn't.

    1 vote
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    0 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  14. Illustrator Font problem :((

    A client's custom font that shows up InDesign and Photoshop is not showing up in Illustrator?!?!?!?!? What is the problem??? And how can I fix this?????

    I have Font Book and have never had a problem, now I am trying to reload, restart, test, etc to get the font to show up with no luck.

    Any ideas?

    1 vote
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    0 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  15. Type and Text Sizing

    Illustrator CC 2017

    I was adding a Type/Text box into my design when Adobe Illustrator stopped working and not responding. Then when I was able to get it back up I could place a Type/Text box in my design but the box was filled with lines and lines of unwanted text. I got that fixed but now the text comes up at barely 1/16th of an inch and I am unable to change the font size. I have done everything that everyone has suggested and I have also uninstalled the program and re-installed it and the problem is still occurring.…

    1 vote
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    0 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  16. Changing font by typing first character isn't working illustrator cc

    Changing/selecting font by typing first character is not working
    or scrolling with arrow has no preview.
    illustrator cc

    1 vote
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    Request to Contact Support  ·  4 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  17. Text selection not showing highlighting after macOS High Sierra 10.13 download

    When selecting any text, the text is not highlighted, thus removing my ability to know what I have selected. I am running a mid 2010 MacBook Pro. All was working well until I updated to macOS High Sierra 10.13. I have done all work arounds with no success.

    1 vote
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  18. 1 vote
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    1 comment  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  19. english text converts to chinese after using space bar

    When I type english text in a text box, it gets converted to chinese characters whenever I use the space bar.

    Illustrator 21.0.0

    Steps:
    1. Draw a text box
    2. type a word and press space bar
    3. attached screenshot is what I get after step 2.
    4. I expect a space to be added instead of having my text converted to another language.

    1 vote
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    0 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
    Declined  ·  Raghuveer responded

    Hi,

    It seems to be the IME behavior, therefore we are closing this ticket as of now.

    Thanks.

  20. Text-Markierung falsch positioniert im Alle-Zeilen-Setzer

    My German is better, so I describe the problem in german.

    Wenn der Adobe Alle-Zeilen-Setzer die Zeichen verschiebt, ist die Textmarkierung nicht mehr an der richtigen Stelle (egal ob ich sie zwischen zwei Buchstaben platziere oder einen Abschnitt markiere). Ich kann so vorher nicht mehr wissen, an welcher Stelle die Text-Eingabe erfolgt. Längere Texte zu schreiben wird so zu einer Tortur. Es muss natürlich wieder so funktionieren, dass ich die Markierung wieder an der Stelle sehe, wo auch das Programm sie sieht. Momentan ist der einzig mögliche Workaround, zuerst den Ein-Zeilen-Setzer zu aktivieren, den Text komplett auszuformulieren und am Ende…

    1 vote
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