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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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661 results found

  1. Justification Setting Continuously Overwritten

    Justification settings are suddenly defaulting to 80%- cannot seem to change the default back to 100% and get it to "stick".

    1 vote

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  2. Font Activation Not working in Illustrator 2020

    I have repeatedly tried to activate fonts from Adobe Type with no success. It keeps showing as Activating. When I go to fonts.adobe.com it shows that the font is activated (Good Times Ultra Light) in the browser but in Illustrator it never shows the cloud with the checkmark. I have rebooted but still the same issue.

    1 vote

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  3. Illustrator PDF created with 24.3 sets letter I to overprint

    We process PDF files daily and have noticed that files saved as PDF from Illustrator 24.3 will set overprint on for the letter I

    There are several different examples if you cannot reproduce.

    1 vote

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  4. Text Box (Dash) Issue

    1. Apple MacOS Catalina. Adobe Illustrator 2021.
    2. Create text box. Choose a font and start typing, then type a '-', then if changes your font. (When typing in a font box on Illustrator, when you type a -, it goes back to the default font. I don't know why but I have had this bug for a few weeks now.)
    3. To keep writing in the same font.
    4. It changes the font.
    1 vote

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  5. Can't see the fint size in the type panel

    Hi, I work in publishing so I need to see the font size in the top bar but all I can see in illustrator 2020 is the stroke size when I choose the T tool. When I watch tutorials I can see they have the type bar across the top but all I have is the character window which is very cumbersome when I need to constantly change the font size. Can you tell me how I can see that type bar? Is it something simple because I just can't figure out how?

    1 vote

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  6. Issues

    My text is not showing up from even previous projects. Plus if I copy text from other programs, Illustrator just spools and quits.

    1 vote

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  7. full screen

    When clicking on the full-screen button (the big green plus) it should maximise the window on its own virtual desktop.

    Currently on MacOS it uses the non-standard behaviour of maximising itself on the home desktop and putting itself to the front.

    This causes problems because uses think it is on its own virtual desktop and so keep swiping to try and find the home desktop, or they worry that they cannot see another of their other windows or apps on the home desktop.

    1 vote

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  8. text automatically changed to unreadable when using some cloud fonts

    Since version 2020, some time text automatically changed to unreadable when using some cloud fonts (as I only found this issue with cloud font for now)
    Need to restart program and the problem gone for a while, then came back!

    I use latest Mac OS and latest Adobe creative cloud version.

    1 vote

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  9. Fonts dropdown is not showing any fonts

    My font dropdown is no longer displaying any fonts, I updated to the most recent version. While researching it looked like this was an issue a few years ago...did this issue come back again or is mine broken?

    1 vote

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  10. Arabic / Hindi Diacritical Marks Editing Problem/Bug in Illustrator

    HINDI / ARABIC SPEAKERS PLEASE HELP! Theres a huge problem or bug in illustrator i think... After I inputted the Diacritics (not full letters but symbols) for Arabic / Hindi (Devanagari) , I could not edit them. The type box for these Diacritical marks automatically disappear and can not change / edit / move them afterwards. This doesn't happen with other letters in the Arabic / Devanagari script hat are not diacritical marks - which i could select, move and edit on AI... (notice the messy Arabic diacritical marks on keys Q-W-E-R-T which i could not edit, and on keys…

    2 votes

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  11. Cannot move type!!!!!!

    I cannot move any of the type that i type and i also cannot select the type that i just typed..... I am extremely annoyed with these updates...... Why can i not moved type? Why as soon as i have typed a word, can i not then select that same type???

    1 vote

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  12. 2 votes

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  13. Saving into a legacy format gives an error when using custom Area Type alignment

    Bug on Area type alignment: An unknown error will occur when you have an area type with other alignment other than top and saving it for a lower version of Ai.

    1 vote

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  14. Type disappears in latest update

    Typing in a text box, all of a sudden it disappears even though all indications say it's there, the right point size, and has a fill color.

    2 votes

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  15. Myriad Pro Condensed text disappears

    I opened up an Illustrator file that I update yearly. The text is all in Myriad Pro, in a variety of styles. The section of text that was in Myriad Pro Condensed completely disappeared. The text line was still there, but when I typed nothing appeared. Changed the style to any other style (regular, bold, bold condensed and I can type it in, but if I change it back to condensed it disappears again.

    4 votes

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  16. Cap Height setting not using Font Cap Height

    Hello, the option for setting a size of a font by the font's specified cap height appears to be using a metric other than the cap height in at least one instance.

    4 votes

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    Hi All,

    Thanks for reporting this issue . We are unable to reproduce the issue at our end and would require help from your side to debug this issue and do an in-depth investigation around the same.

    Please share the following details :

    • Machine\OS details
    • Files with which the issue is reproducible
    • A small recording of  the issue

    Warm regards,

    Aishwarya G Gadodia

    Illustrator Team

  17. Illustrator not outlining type correctly

    I've only started to encounter this recently and it doesn't happen with all fonts. When I outline certain typefaces - such as your Source Sans - it outlines parts of some letters individually, such as the bar in the letter 'A' in the attached example, or does some bizarre detour as seen in both the comma and the apostrophe (the two most typical examples I could think of).

    All I am doing is outlining type with no stroke.

    I'm running Illustrator 24.3 and Catalina 10.15.6

    5 votes

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  18. When copying text in Arabic or Hebrew, Illustrator messes up the characters.

    Somehow the text gets flipped into Jibberish. Even when Arabic fonts are used such as Adobe Arabic. This causes the world to be filled with jibberish Hewbrew and Arabic.

    3 votes

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  19. Fonts not being listed in Illustrator when used in a clipping group with transparency effects

    Adobe Illustrator CC 24.3. Windows 10 Pro 1909. OS Build 18363.1082

    Converting fonts to outlines did not catch the ones used in a clipping group with transparency effects. The effect was an embossed look. When the fonts weren't activated for the file, the embossed look changed as it substituted a font, but Illustrator gave no warning and no fonts were listed in the "Find Fonts" panel. The font used in the emboss effect was listed when viewed in Acrobat but not Illustrator.

    1 vote

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  20. 1 vote

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