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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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665 results found

  1. In large curved text the anchors shrink after use.

    In large curved text the anchors shrink after use.
    In large curved text, every time you move any anchor they become very small. If you move the text everything goes back to normal until you touch the anchors again.
    Check the video

    1 vote

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  2. Numbers disappear in text box when creating outlined text

    On illustrator CC 2020 updated windows 10
    creating a text box with text and numbers.
    Aligning paragraph direction in right to left (middle eastern text alignment)
    Right click on text box
    Create outlines
    The numbers will disappear
    In the attached file there is a live text and an outlined one when the numbers disappeared

    13 votes

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    I am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  3. Illustrator 24.2 tab stops not working with blank text lines

    Tab stops do not function correctly when the text line has no text. We commonly use this for creating underlines. Attached examples show a text field with tab stops. The text lines with characters use the tab stops correctly (spaces do not count). Any text lines without characters cause the tab stops to be one space wide.

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  4. Text Cursor in Medium Light mode is invisible

    The text cursor and the click+drag selection box are the same color as the background outside of an artboard if the User Interface is set to Medium Light mode. They are completely invisible.

    3 votes

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  5. The setting Black to overprint changes / destroys (partially or completely) the used font

    The setting Black to overprint changes / destroys (partially or completely) the used font

    1 vote

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  6. 24.2 Unable to use special characters: English OS, German regional settings and keyboard

    On a fresh English language Illustrator installation (English OS, German regional settings and German qwertz keyboard on Win10) I am unable to use any character that needs ALT GR as a Modifier. I therefore can not access €, @ | and a lot of pretty important letters. If that helps, Photoshop doesn't show this problem, but Indesign has similar issues. Other, non CC apps with English UI language work fine.

    1 vote

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  7. Copy text on path with option held crashes Illustrator.

    I am creating type on a path. When I copy the text with option and drag it to paste, Illustrator consistently crashes without any recovery options.

    3 votes

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  8. Cannot stop Auto Resize on Area Type box for large text areas

    I do not want my text box to auto-resize. The "Auto-Resize" option fails on large text box areas. Auto-Resize is turned off in my preferences. I have large text box areas filled with type and whenever I need to make an adjustment to the type box it always automatically resizes. I have tried selecting the "fixed" options and those fail too. In the video attached you can see that large areas of text will automatically resize. However, on a smaller scale the Area Type box does not.

    2 votes

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  9. Illustrator 24.1.3 Type tool and text refresh

    I've been experiencing an error and annoying Type tool bug since the last update to AI 24.1.3. It happens when I type something and later I go back to edit it (for example adding extra text, fixing a type) and the change does not appear to occur until I switch to Outline view. Alternatively, if I option-drag the text path the duplicate path shows the correct text. This is an old error (at least in appearance) that was fixed several versions ago and now it's back.

    1 vote

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  10. font display with SAMPLE overprinted in menu

    the attachment shows what I see when I open the type/font menu on my computer. need to resolve this please.
    thank you

    1 vote

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  11. Copy paste text dont show ö,ü,ä,õ letters

    If I copy "täpitähed" (or what else text where are those letters in) it gives messy text where isnt seen öüäõ letters at all. It worked nicely before.. but now sometime it have been like this messy paste. Can you please fix it!

    2 votes

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  12. Text in connected Area Type Text boxes becomes very unstable when scaling

    1. MacOs Mojave 10.14.6

    2. What did:

    3. Made area type square object

    4. Copied it 13 times, connected it

    5. put this structure under mask (tried also to put every object under it's own mask- same result).

    6. added shape objects

    7. Scaled everything - everything fine.

    8. selected all the text in the structure and write new one with the same font/

    9. Scaled it

    10. Usually if you select this structure of connected area type boxes in company with some shape or object and scale all this, size of text in this boxes changes accordingly.

    11. Result differs every time. Sometimes it's fine, sometimes all the letters have…

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  13. Optical Kerning issue when outlining and scaling

    If you write something using optical kerning, copy it, paste in front and outline it, the outline matches up. However if you then scale both in pro, lets say 300%, then the live text no longer matches the outlined version (see attached example where the live text is in red and outlined vectors in black). This is causing us problems when scaling objects onto different panels but we are required to supply editable text. Logos etc are no longer exact scaled replicas!
    We are using CC 2019 (as our clients need files in this format).

    1 vote

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  14. Text path vanishes when moving it with selection tools (black or white arrows)

    Since updating to version 24.1.2 from Adobe Illustrator 2019, whenever I move text objects using any of the selection arrows, the highlighted path disappears during moving and only reappears when I stop moving the text object. This is frustrating as I can't see the baseline or centre point of the text object while trying to align it to something else. This never happened before I updated Illustrator. My OS is macOS Mojave 10.14.6, Illustrator version 24.1.2.

    3 votes

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  15. Find and replace superscript

    I've tried copying the superscripted text to the clipboard and pasting in the Replace box of the Find and Replace dialog, but it loses the superscripting, and pastes into the document without it. I find I have to go into each occurrence individually and superscript each one.

    2 votes

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  16. Cannot activate new fonts

    I'm using Illustrator 24.1.2 with a creative cloud student subscription on Mac OS Catalina. When I try to activate any font not installed locally, the activation process will go on for five minutes, then terminate itself. No font would be installed. I Googled around for similar problems, and many suggested looking at the "Font" tab of the creative cloud app. I don't have that tab. The only tab in my creative cloud app is "Apps".

    1 vote

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  17. Cannot copy/paste Chinese font into Illustrator. Show box with X in it

    Cannot copy/paste Chinese font from PDF to Illustrator. Get squares with X's. Cannot change to a different font it defaults to MyriadPro. Also, I do not show Chinese under the Character drop-down.

    1 vote

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  18. 1 vote

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  19. Fonts are not refreshed when right sided metrics are changed

    This issue happens in the context of editing the metrics of a font file multiple times (in order to view new metrics changes in realtime).

    Fonts will not always be refreshed to the latest version when overwriting a font file in the Adobe Fonts folder with a new updated version:

    • When a right sidebearing of a glyph is changed and the font regenerated, the font is NOT updated in Illustrator.

    • Whereas editing a left side bearing and regenerating the font will show the updated font with all edited metrics (both the new left & right sidebearings).

    Issue happens in all…

    6 votes

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    Hi,

    Thanks for reporting this issue.
    Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down.

    1) Kindly share both version of fonts at ShareWithAI@adobe.com .
    2) Please mention the title of this issue as the subject of the mail with tag [UserVoice] and Uservoice link in subject of email.

    Regards
    Ankit Goyal

  20. Everytime creative cloud app is required to reactivate the fonts

    I activated 2 new fonts from adobe fonts website and it worked well.
    After that I closed Ai and next day when I opened Ai again then it's showing missing fonts and there is no way to activate them from Ai.
    I have to start creative cloud app always to reactivate these fonts. This is very annoying and killing a lot of time. Also it takes ages to start creative cloud app even on fast internet connection. This also needs improvement.
    Once the fonts are activated - isn't that installed locally on my machine? Why every time it needs to…

    3 votes

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