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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator (desktop)
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video

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  1. Goudy Old Style Font Style "Bold" is not available

    Creative Cloud shows 4 font styles for Goudy Old Style - regular, regular italic, bold, extra bold. I select all 4 to import to ai, but the BOLD font style doesn't come over - only the other 3. I have the AppleIOS version - AI 2020.. Thanks, Chet

    1 vote
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  2. Selecting Font open glyphs

    Reporting a bug:

    When I select a font or a previously selected font from the Drop Down Font menu the Glyphs tab (even though I don't have it selected or open anywhere else) it opens across my whole workspace.

    1 vote
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  3. Type on a path tool resizing causes crash

    I have the latest version of Illustrator CC 2020 v. 24.0.3. Unfortunately, everytime I try to resize a type on path, Illustrator crashes. I have restarted the app and system and that didn't help.

    2 votes
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  4. Font Syncing - awful

    You really need to fix the font syncing - it's been brutal for years and it's still brutal. It should be synced as though the fonts are installed locally. Or offer the option to download fonts from Adobe to have them install if you can't make this work properly. I'm signed in everywhere and the fonts never sync. I have to jump through all the same hoops of going online and logging in and our and then re syncing - it's so disfunctional.

    1 vote
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  5. Headline gone on export to PNG.

    When I export to PNG the file loses my headline. Whether the font is set to color or not. I distills a PDF properly.

    1 vote
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  6. 2 votes
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  7. Text in opened SVG is wrong size and outside artboard in v23.1 and v24.0.2

    In newer versions of Illustrator (23.1 and 24.0.2, for example) the text in our SVG files may appear at the wrong size and outside the artboard. This incorrect text commonly appears at the top-left.

    Since simply attaching a ZIP file with everything needed to properly view a problem SVG, I've had to attach these separately:

    • The SVG
    • The JPG preview PNG
    • Two [2] images used in (which should be placed into a "Files" subfolder

    Also attached are copies of each version's System Info readouts and a screenshot of a problem design open in AI 24.0.2.

    1 vote
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  8. Text in opened SVG is wrong size and outside artboard in v23.1 and v24.0.2

    In newer versions of Illustrator (23.1 and 24.0.2, for example) the text in our SVG files may appear at the wrong size and outside the artboard. This incorrect text commonly appears at the top-left.

    The ZIP file contains a problem SVG, a preview JPG of how it should appear, and any customer-provided files used in the design.

    Also attached are copies of each version's System Info readouts and a screenshot of a problem design open in AI 24.0.2.

    1 vote
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  9. rcraighead@sbcglobal.net

    EmojiOne font B&W fallback version is no longer accessible in current versions of Illustrator. This is a crying shame! I am forced to stay with AI CC2015 because I need access to the black and white version of this font. Why would Adobe take away a perfectly useful variation of a font because it is a "color" font????

    1 vote
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  10. Type tool not working properly

    Running Windows 10 and Ai version 24.0.2
    Trying to hit a return between words in a text sentence, neither the backspace or delete or enter work. No it's not a keyboard issue, since it works with any other program without a problem. This bug is also happening to several machines in the work place consistently. We need to close the whole application so it responds to this text command issue, but after having the document open for a little time it does it again.
    I expect to be able to edit my text... this is a big one...

    1 vote
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  11. Font variant not working since Catalina upgrade

    I have an issue/bug that is causing significant workflow issues and stress, and I have brought this up with support, as well as with the font foundry, for months without resolution.

    A font variant that I have used regularly (as part of a corporate identity) has disappeared from the font drop down list after I upgraded to macOS Catalina. This issue is happening in all the latest versions of Adobe products (Illustrator, Photoshop and InDesign.) Only ONE variant is missing -- 'Folio Bk BT - Book'. 'Folio Bk BT - Bold', as well as another similar font 'Folio Lt BT…

    1 vote
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  12. Illustrator ignores variable font kerning

    As described. Illustrator is not interpolating kerning data. Using a font that works well on everything but Illustrator. Left is view in Chrome, right in Illustrator.

    5 votes
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  13. Ligatures in Baskerville URW

    Although ligatures appear on the Adobe Font Library website for "Baskerville URW" and are visible in the glyph panel, they will not update in Illustrator text object.

    2 votes
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  14. Text with missing fonts do not always highlight

    Even though "Highlight Substitute Fonts" is enabled in Preferences, text is not always highlighted when a font is missing. Expected behavior is for text with missing fonts to be highlighted in pink when this feature is enabled.

    3 votes
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  15. Character styles do not allow for optical alignments and kerning

    Paragraph style applied to text area does not allow for optical margin alignment.

    Not sure why this is happening but one paragraph style will let me kern punctuation outside of the box, and then another one will not. Instead, the character styles flicker around as I kern and will not change.

    Converting the paragraph style to another one fixes this issue - but reappears when I apply the intended style.

    Mac OSX Catalina.

    Shown - top: Un-kernable
    Bottom: kernable

    1 vote
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  16. "Show Hidden Characters" is disabled every time "Export for Screens" is used

    Steps to reproduce:
    1. Open / create a document with any text
    2. On the application menu enable Type -> Show Hidden Characters
    3. Next do File -> Export -> Export for Screens
    4. Export a file or cancel out, both trigger the issue
    5. Notice the Hidden Characters are no longer visible
    6. Confirm on the application menu that the feature is disabled

    Happens on Illustrator 24.0.1 (64 bits), on Windows 10.

    1 vote
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  17. Find and Replace Text Adding numbers

    When finding and replacing a string ending in a "/ " with nothing (“”) the find and replace adds an extra digit.

    For example in the string: "Category / subject / 03 - Task"

    Replacing "Category / subject / " with "" (to leave just the "03 - Task") will result in "003 - Task" - adding an extra 0.

    This is the same if the leading numerals are different, for instance "11 - Task" becomes "111 - Task"

    This happened in 2019 and the current 2020 versions of AI. On Mac OS X 10.15.2 (and I recall it still…

    1 vote
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  18. Text box can no longer be colored

    Mac, v10.14.6
    Illustrator 24.0.1

    When I select a text box, I can no longer assign a color to the box, only to the copy inside the box.

    1 vote
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  19. Creating new paragraph or character style does not honor selected text

    https://helpx.adobe.com/au/illustrator/using/character-paragraph-styles.html

    ^ That page states you can select text, and click the new paragraph or character style button to create a new style that uses the selected text as a base. This does not work at all, it just creates a new style with Myriad and default settings.

    2 votes
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  20. Character panel reads all fonts instead of just synced fonts

    Windows 10, Illustrator 24.0.1

    Change font weight from font weight drop down

    See only filtered (synced) fonts from Adobe fonts

    See all fonts installed on system and synced

    1 vote
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