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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator (desktop)
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video

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  1. Selection of many objects across layers causes Illustrator to stop responding.

    Running Windows 10 Pro and Illustrator v 25.1.
    Opened existing illustrator file
    Unlocked a layer of my design
    Attempted to select all items within that layer.
    Expected: Items are selected and can be manipulated
    Actual: Illustrator stopped responding.

    I attempted to select the items multiple ways, including the "Click to target..." circle to the right of the layer in the Layers window, using Ctrl+A, and using the Selection Tool.

    I cannot provide my file, but I will provide further details:

    The top layer that I had unlocked included many groupings nested within it. I was able to reproduce the issue…

    1 vote
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  2. Notification Messages are gibberish

    Notifications in Illustrator appear with broken nonsensical text. Just random letters crossing over each other. See screenshot

    Using macOS Catalina 10.15.7
    and Illustrator CC 25

    2 votes
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  3. My work space including the toolbars doesnt load

    when i launch illustrator nothing loads except the selected artboard. Everytime i open illustrator i need to manually add all the tool bars and panels to make my workspace. i re installed illustrator and cleared preference too, it worked fine for first load then happened the same after the second load. It's a User Interface Launch bug i guess. Fix it please. or provide a solution

    I have attached a exact screenshot of how my interface looks after every launch

    2 votes
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  4. 1 vote
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  5. Adobe Color Themes panel cut off on the right and won't resize

    Windows 10 build 19402
    Illustrator desktop 25.1 64-bit

    The Adobe Color Themes panel is not showing the whole panel. It happens docked and undocked. The right side (about 1/5) of the panel is cut off. It will not resize horizontally. Vertically it works fine.

    1 vote
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  6. Pipette

    Pipette is missing since last update.

    1 vote
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  7. missing Character panel in the properties panel

    When I select some text, 'character' panel is gone (illustrator 2020 for mac). But when I click 'edit clipping path', I am not able to select certain text for editing. Could you please help solve this issue. Thanks in advance!

    1 vote
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  8. Open file window too small - Need to resize it everytime

    Any time I want to open or save a file the window that opens is too small to see all the file names and it constantly defaults back to the small size. It needs to maintain the last size you dragged it to

    MacOS BIG SUR cc2020 and 2021.

    1 vote
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  9. Open file window too small - Need to resize it everytime

    Any time I want to open or save a file the window that opens is too small to see all the file names and it constantly defaults back to the small size. It needs to maintain the last size you dragged it to

    MacOS BIG SUR cc2020 and 2021.

    1 vote
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  10. Fix inconsistent Smart Guides

    Smart Guides say 'intersection' while snapping to a midpoint / origin.
    Even when an intersection is near, the origin is favoured by the algoritm.

    Best would be to configure Smart Guides priorities to the user's needs, or add 'Snap to intersections' in the View menu.

    Please repear the wrong  descriptions.

    2 votes
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  11. Smart Guides incorrect notifications

    Smart Guides say 'intersection' while snapping to an Origin.

    E.g. screenphoto: snapping to a midpoint/origin, while an intersection is closer (under the pointer), and saying 'intersection'.

    MacOS / Ai 24.3

    2 votes
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  12. Smart Guides incorrect notifications

    Smart Guides say 'intersection' while snapping to an Origin.

    E.g. screenphoto: snapping to a midpoint/origin, while an intersection is closer (under the pointer), and saying 'intersection'.

    MacOS / Ai 24.3

    2 votes
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  13. Smart Guides incorrect notifications

    Smart Guides say 'intersection' while snapping to an Origin.

    E.g. screenphoto: snapping to a midpoint/origin, while an intersection is closer (under the pointer), and saying 'intersection'.

    MacOS / Ai 24.3

    2 votes
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  14. Smart Guides incorrect notifications

    Smart Guides say 'intersection' while snapping to an Origin.

    E.g. screenphoto: snapping to a midpoint/origin, while an intersection is closer (under the pointer), and saying 'intersection'.

    2 votes
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  15. Toolbar not opening up tool menues / other tools on hover or clicking of triangle

    Illustrator 25..0.1 on MacBook Pro 2016 running Big Sur 11.1

    My toolbar does not allow me to access any of the other tools / submenues to change tools. Neither clicking the little triangle, nor hovering will open up the submenues. I can cycle through the visible tool icons by clicking while holding option, but have to open up submenues through Windw/... to get to tools / change settings. A real bother in my workflow.

    I've tried reinstalling Illustrator, no avail. I also can't reset the toolbar - that option is greyed out. No difference if I use the advanced or…

    1 vote
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  16. Cursor in palettes doesn't highlight the content

    OS X 10.15.6, Illustrator 24.2.3

    • If you are in a field in the transform palette (e.g. the x-field where you can define the x-position of an object) and then use the tab key to hop to the next field [y-value] then usually the content of that field is highlighted so that you can simply override the existing value. Now the cursor jumps to the end of the field value and instead of overriting it adds the new value that you type. Very annoying as every other field is not doing that.

    OS X 10.15.6, Illustrator 24.2.3

    2 votes
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  17. Illustrator 2021 startet nicht vollständig. Kein Gebrauch möglich

    Betriebssystem: Windows 10 Home, 64 bit

    Nach dem Update der Programme funktioniert Illustrator nicht mehr. Bereits beim Start kommt eine Fehlermeldung über fehlende Plug ins (?) siehe Bild1 und anschließend erscheint eine schwarze Benutzeroberfläche mit Menü-Bar, die aber nicht reagiert. Trotz Deinstallation und Neuinstalltion hat sich das Problem nicht gelöst.

    1 vote
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  18. Windows Shortcut for Replacing Images No Longer Works Properly

    Previously in the Windows desktop version, the shortcut Alt + F, L, C would replace the content of a placed image. Alt + F, L still works to bring up the Place navigation pane, but then the C is underlined for both "Open Cloud Document" and "Replace"; since cloud comes first, there is no way to use a shortcut to replace an image from your desktop. Please change one of the options so I can use a shortcut to perform this task again—I sometimes need it a hundred times a day.

    1 vote
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  19. Custom workspace and saved setting disappeared, ability to save and upload old workspace from file

    Custom workspace and saved setting disappeared after 24.2 update. Create ability to create custom workspace, save it as a file and being able to upload again after workspace settings have been reset in an Illustrator update.

    3 votes
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  20. 1 vote
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