Translate Ideas and Comments
Choose language:
There was an error during translation

Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  2. Menu item going to wrong link

    When clicking Help > Manage My Account, I get routed to the color wheel. (https://color.adobe.com/create/color-wheel)

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  3. Spacebar not working as quick hand tool as of 7/21/20, Illustrator OR InDesign

    As of 7/21/20, with the new update, the space bar to access the quick hand tool is not working in either Illustrator or InDesign. Haven't tried Photoshop yet.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  4. After latest update, workspaces no longer work

    Any time I launch Illustrator now, it completely clears the interface (no tools, control bar, nothing). Additionally, if I try to select a workspace, it does nothing.

    I can bring the elements back in one-by-one, just like normal, but the Save Workspace is completely grayed out (I did have previously save workspaces).

    Needless to say, this is extremely frustrating to have to spend minutes re-setting up the interface each time I want to use it.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  5. Action set can’t be dragged into the topmost position

    If you want to move a set of actions too make it the first in the list, you can’t.
    Watch the GIF.
    For example you have sets 1234 and you want them to be 4123.
    Yo would have to make it 1423 first (putting the 4 at second position) and only then 4123 (putting the 1 at second position).

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  6. Close button has gap

    [windows 10] The close button on Illustrator has gap in the corner - and when your mouse goes to the corner (which it usually does when you want to close a window) - you are clicking on thee X button of the program beneath it. ...This is very furstrating and i just closed other software where i lost an hour of work. Adobe this is sloppy - Photoshop has simillar button, but the gap is closed, while for example - After effects uses the normal windows 10 border ....make this stuff the same! Such differences are acceptable from free software,…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  7. Workspace show problem

    Workspace panels & Tool panel continually disappear when I change the workspace from type to another and the only way to show them is to Quit the program this is toooooo Bad

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  8. Can't Add Artboards in Increments of 10 by Using Shift

    Used to be able in the new document window add 10 artboards by shift+clicking the buttons to the side. Now whenever I do it, it's just one at a time. Would be nice to have that back.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  9. Opening issues

    Since last week I'm facing this situation (attach): when I open illustrator, Home shows fine, but when I open a file, it doesn't open at all, and part of home screen still appears in background. Tools painel is there, but Layers and other stuff (like the art as well) don't. When open two files, it all appears, but eventually layers painel and others won't work (it's like the buttons of painels are pressed (darker), but their option won't show up.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  10. win10 2009 kein konformer Kachelhintergrund in der Startmenü-Verknüpfung

    ich bin mir relativ sicher, das die fehlerhafte Darstellung des illustrator icons im neuen win 10 startmenü nur im dark mode) mit einem in der illustrator.exe implementierten xml code zusammen hängt.

    microsoft wird mit dem nächsten update die icon hintergründe im startmenü deaktiviert. im dark mode ist dann jede kachel dunkelgrau, die typo ist weiß. beim Illustrator icon ist die Schrift aber schwarz und der Hintergrund hellgrau.

    der white mode von win 10 2009 ist nicht betroffen!

    ich habe illustrator & creative cloud mehrfach installiert und die Registry danach gesäubert (sogar ganz frisch auf einem zweit Rechner für Testzwecke installiert).…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  11. Need to double up on action when resizing artboard to bounds or art

    Op Sys: macOS Catalina 10.15.6
    Illustrator version: 24.2.3

    Hello– After years of putting up with this I am hoping to finally have it cleared up. When I want to resize the artboard to either the artwork bounds or selected art, the app 'ignores' my first attempt to do so and only picks it up after the second attempt.

    Check out this video to witness exactly what I mean: https://youtu.be/ALfUF8532NE

    Thank you for any assistance!

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  12. Canvas Unlock

    I love the idea of the new unlock on canvas feature, but it is causing one problem.

    If a locked layer is ABOVE another unlocked layer, I can not select the layer below. My cursor will only select the locked layer. Since it is now possible to select a locked layer I can't select an item BELOW the locked layer. This is pretty common for me and an easy way to work with lots of layers withouth hiding/showing to work with lower layers. Which kinda defeats the purpose of locking a layer . . .

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  13. Impossible to change preset of work area. Right panels, tools and control bar disappear every opening

    OS: Windows 10 Pro 64 bit
    Illustrator version: 24.3
    Everytime I open a document (new or saved) right panels, tools and control bar desappear. Moreover, work area settings doesn't work: at first the work area doesn't appear and, if I try to set it, it only takes the "automation" configuration but the relative panels do not appear

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  14. Illustrator 2020 (24.0.3) stuck on Hand Tool (running macOS 10.14)

    Illustrator stuck on Hand Tool. I can click on any of the other tools (ex. Type Tool) but the cursor never changes and functionality remains stuck to Hand Tool... I CAN'T EDIT OR CREATE ANYTHING!

    8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  15. Illustrator 125% Scaling is missing... (UI is too big, or too small)

    Hi
    i have a 16.5 inches laptop with latest version of windows 10, and 1920*1080 full HD display.
    the normal, and default UI scale of Windows 10 is 125% on my screen, that looks very great and standard.
    in illustrator 2020, i have a big problem in UI scaling. there is just two options:
    scale to lower supported scale factor, and scale to higher supported scale factor.... that first one makes UI scale to 100% and i can't read anything, and second one makes it on 150% scale that is very very big.

    there is not same problem in photoshop…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  16. Tastaturkürzel "einzeln transformieren" ohne Funktion

    STRG-ALT-SHIFT-D ohne Effekt.....

    Win 10
    AI 24.3 64 bit

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  17. Color theme panel scaled

    Color theme panel is scaled and I can't see all the interface.
    I've tryed change ui scale but no sucess.
    What can I do to fix it?

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  18. When a mesh object is set as a key for aligning, the edge of it doesn’t look bold

    There’s a nice feedback Ai does for highlighting a key object — 'fat' edge. Click one object in a selection of many, and you will see that it’s marked to be the one which won’t move while you command others to change positions. You know that.

    But it doesn’t work for a mesh objects.
    For some reason Ai leave them as they are.

    And today I alos found that when a object only partially mesh, Ai forgets to fatten edges for 'normal' bezier parts too.

    And please don’t forget that you still ignore mesh points’ size when a user changes…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  19. Recent file history missing on app launch

    Since updating to the latest version, on starting Illustrator I just get the "start a new file fast" section but no recent file history icons.

    Once I've opened and then closed a file the app returns to the home screen and then my recent history is showing but the Start A New File Fast bit has gone.

    Once I close illustrator down and re-open it the history disappears again :(

    Using Illustrator v24 via a Creative Cloud Suite account on Windows 10. I've tried uninstalling, rebooting and re-installing. No change.

    7 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  20. Stuck on Rotate or Reflect Tool - Wacom Input Device

    I have run into this issue many times over the years (multiple AI versions) and figured I'd add to the posts about it.

    When using either the Rotate or Reflect tool, Illustrator often gets stuck. What I mean by stuck is that after trying to rotate or reflect some artwork, the Rotate or Reflect tool remains active as if you never released right click. This makes it so that every subsequent movement just rotates around the artwork as though you were still holding down right click. If you try to click elsewhere in the program, nothing happens. Clicking with a…

    8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base