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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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939 results found

  1. Enter key does not commit a change in a panel / dialog / field

    Transparency panel in Appearance window does not react on Enter in Illustrator 27.0

    After the latest update, this bug is spotted. In Appearance window -> Opacity panel (either stroke or fill) -> enter desired opacity -> hit Enter/CR -> no reaction (expected: apply value and close the Opacity panel). The TAB button however still works (the value applies). Other panels work as they should and react Enter correctly.

    OS: Mac OS 13.

    19 votes

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    I am happy to share that we have fixed this bug in our latest release – 27.0.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

  2. プロパティパネル等のテキストボックス内のテキストが切れる

    macOS11.6.8・Windows10Pro 21H2
    ver.27.5

    プロパティパネル等のテキストボックスに入力の際、テキストがボックス内に収まらず数値を確認しずらい。環境設定でUIスケールを小さくすると表示はましになるが、一部がテキストボックスのエッジにかかってしまう。UIスケールを大きくするとベースラインが大きくシフトし上部が3割程度隠れてしまう。

    再現手順
    1.ドキュメントを開く
    2.プロパティパネルを開き、ドキュメント上のオブジェクトを選択する。
    3.パネル内のテキストボックスの数値の上部または下部が切れて表示される。

    期待する結果
    各テキストボックス内の数値が切れずに表示される。

    現状
    テキストボックス内の数値が切れて表示される。

    これは、以前からの不具合でUIの設計が元々欧文フォントで行われ、ローカライズの際に日本語フォントに置き換えた際に日本語フォントに最適化されない事が原因ではないかと考えます。以下のコミュニティーページに参考になる情報があります。

    https://community.adobe.com/t5/illustratorフォーラム-discussions/変形パネル-長方形のプロパティ数値の一部が見えない/m-p/13863999?profile.language=ja#M32431

    ※添付の画像はUIスケールを大きくした場合のものです。

    6 votes

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  3. 右クリック時のコンテクストメニューがズレる(クリック点を起点とぜず、離れた位置に表示される)

    Mac M2Pro(Mac14,12) , Ventura v13.4.1, Ai2023(27.6.1), 4Kモニタ(27inc,3200x1800表示)

    新規でAi2023(27.6.1)をインストールしたのち表題の現象が起きる。その他のバージョンのAIはインストールしていない。
    環境設定をリセットすると直るが、改めて環境を設定してしまうと同じ現象がおきる。環境設定内の何かしらの項目が悪さしてそうですが一つ一つは検証していません。
    27.7のアップデートが来ていましたのでアップデートしましたが変わらず。

    追加:Ai2023をアンインストールしてAi2022バージョンも試しに入れてみましたが、同じくなにかしら環境設定をしてしまうと設定クリアするまではズレたままです。

    OSシステムのディスプレイ設定で2560x1440に変更してみたりなど試しましたが改善しませんでした。

    1 vote

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  4. Can't go full screen on Mac

    The latest version of Illustrator (28.1) will not go full screen. When I click the maximize (green plus) button in the top left of the window it does nothing. I'm running Ventura 13.4.1

    1 vote

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  5. モックアップの宣伝ポップアップが、右上に出てくるのを閉じても、またイラレを立ち上げると出てくるので、一度閉じたら、二度とでてこない機能をつけてほしいです。 / Mockup ad reappears on relaunch

    モックアップの宣伝ポップアップが、右上に出てくるのを閉じても、またイラレを立ち上げると出てくるので、一度閉じたら、二度とでてこない機能をつけてほしいです。

    1 vote

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  6. Blank screen on start up and missed new features on new v. 27.6 (English language on Windows 10)

    Just updated to the new version 27.6 in English language on Windows 10 pro, at the start up the home screen is totally blank (only the layout color instead of open, new file etc. buttons). Anyway I'm able to open files o new files from the menu. There is no trace of the new Ai features or of the other improvements coming with this new release. I tried both update from the previous version and install from scratch after cancelled the previous one but with no results.

    1 vote

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  7. Translation error for Turkish

    Column for Turkish is Sütun; but it is misspelled and written as sütün.
    All sütün words must be replaced with Sütun.
    You can see it in new document window (sütünlar).

    3 votes

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  8. Make Adobe products inclusive for people with vision problems.

    It is impossible to change the menu color (make it dark like the rest of the interface) in Illustrator even after editing the registry in Windows 11. Only the Effect menu changes color according to the system settings, the rest (File, Edit, Type etc) remain blinding-white, which is critically bad for people with vision problems.

    3 votes

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  9. 1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. status bar

    상태바를 화면의 원하는 곳으로 옮길수가 없어요.

    1 vote

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  11. Zniknął pasek narzędziowy.

    Zniknął pasek narzędziowy. Z Illustratora BETA i z wersji stabilnej. Dopiero po przeinstalowaniu Illustatora w wersji stabilnej pasek narzędziowy powrócił w wersji stabilnej. W BETA nadal brak paska.

    2 votes

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  12. Can't move the Recolor Panel on a small screen

    My screen resolution is 1366 x 768, I am facing this problem since I started using this laptop (HP EliteBook 850 G3): everything in Illustrator is working fine, but I am not able to move Recolor Panel, because the top section of recolor panel is hidden under the ruler, I have to hide the ruler and how somehow hardly I can move the panel.

    2 votes

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  13. Error de bloqueo

    Al utilizar el programa se queda colgado y me obliga a forzar salida. Luego de cerrarlo me tira que es un error de bloqueo.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  14. Windows版27.3.1で現行版MS-IME利用時にCtrl+ホイール移動でフリーズ

    Windows版27.3.1+MS-IMEが現行版(旧バージョンにしていない)の場合、Ctrl+マウスホイールによる横スクロールを実行するとフリーズします

    1. Windowsの設定で、日本語IMEの全般設定で「以前のバージョンのMicrosoft IMEを使う」をOFFの状態(デフォルト状態)
    2. 27.3.1で新規ファイルを作成する
    3. Ctrl+マウスホイールで横スクロールを繰り返す

    この操作のみでフリーズし、一切の操作がきかなくなります。

    「以前のバージョンのMicrosoft IMEを使う」をONにすることで回避はできますが、従来の27.2ではこの問題は起きていませんでした。

    こちらについてはIllustratorフォーラムの投稿にて発覚しました。https://adobe.ly/3JmAvWA
    https://adobe.ly/3Jna2rU

    9 votes

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    製品版ビルド27.5にて、こちらのバグが対応されました。Creative Cloud Desktopより、アップデートをしてお使いください。

    バグ報告のご協力、大変ありがとうございました🙏また、ご迷惑をおかけしまして申し訳ありませんでした🙇‍♂️

  15. When a crash happens, the Recent Files lists get reset to the state they had on launch

    File > Open Recent Files list and a Recent files at home screen don’t get recorded somewhere safe as soon as a document gets opened.

    So each time Illustrator crashes (and sadly it’s a ordinary way and the only reason for Illustrator to get relaunched), both lists get lost — Illustrator shows them in the state they had when the program was closed successfully.

    Illustrator should update and store these lists as soon as they change and don’t loose them on crash.

    19 votes

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  16. Cannot select multiple files from creative cloud to place

    ctrl or shift key cannot be used to select multiple files from creative cloud to place. However, I can select and place multiple files from my computer.

    2 votes

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  17. Pressing Numpad Enter no longer commits editing a note for an object in 27.6.1

    In previous version hitting Numpad Enter in the Note filed in the Attributes panel would have commit the changes into the field (while the main Enter created a new line). In 27.6.1 it’s not longer working, hitting Numpad Enter does not do anything — even create a new line. It should work and commit changes :(

    Steps:
    1. Open Attributes panel
    2. In the panel’s flyout menu choose Show Note
    3. Create any object, keep it selected
    4. Put the cursor in the Note field in Attributes panel and type anything
    5. Press Numpad Enter

    Expected: editing should end
    Current…

    4 votes

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  18. 「上弦・下弦」の意味が逆

    効果>ワープ>上弦・下弦
    こちらの「上弦・下弦」の意味が逆
    誤訳ではないでしょうか

    14 votes

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    I am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

  19. Dissapearing controls

    My controls are dissapearing. Attached is a screenshot.
    I can select elements on the graphics but cannot see any buttons.
    Seems to be happening at random times. I have tried using 3 different PCs now and it happens on all 3.
    AI version: 26.5
    OS: Windows 10 Enterprise version 10.0.19042 Build 19042.

    15 votes

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    I am happy to share that we have fixed this bug in our latest release – 27.0.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

  20. Workspace keeps disappearing

    I had a custom workspace of everything I needed and right where I wanted it. Multiple times now I open up AI and my workspace is no longer there. I create a new one just how I want it again, and a short time later it disappears again and I have to start all over again. I don't know if its happening because of updates or something else, but it's frustrating and it throws off my workflow cause I have to keep taking take to reset everything.

    2 votes

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