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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Info Panel doesn't scale down horizontally on Mac OS. Windows version scales fine. (MacOS 10.15.5)

    Tried several 5k iMacs to double check this wasn't a fluke, can't scale the Info Panel down on either one, use to be able to scale it down quite a bit (scaling works fine on the Windows version) only seems to affect the Mac version (since v24.0) doesn't scale as far. See attached image for reference.

    1 vote
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  2. Illustrator Recent Files list on the welcome page is not updated until the application restart

    The Recent Files list on the Welcome page is not updated until Illustrator restart. E.g. you can create some new files and save them but they do not appear in the Recent Files welcome page. But they do appear if you restart the application.

    Windows 10 Pro RS5 x64, Adobe Illustrator CC v24.1.2 (x64)

    Thank you for your support!

    3 votes
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  3. scroll bars still visible in "Full Screen Mode"

    Illustrator 24.2.3 (OSX 10.3.6 High Sierra)

    1 vote
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  4. Magnifying and Hand tool for macOS Catalina 10.15.6 stopped work since upgrading to Illustrator v24.2.3

    Reseting the Preferences does not resolve the issue. Turning off animated zoom does not help either.

    1 vote
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  5. Grammatical error in SVG dialogue box

    Leftmost button should read 'fewer options' not 'less options'.

    2 votes
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  6. Scale Strokes & Effects checkmark in Transform panel is disabled when nothing is selected

    'Scale Strokes & Effects' is a global option. It doesn’t matter where you set it: in Preferences, in Transform palette (sorry, i still call them palettes and not panels), in Scale tool dialogue — when it’s set in one place, it gets enabled globally, for all future uses, and vice versa.

    But for some reason the checkmark is disabled in Transform, when nothing is selected. This makes this control half less useful (btw, there's no hotkey for it).

    Properties panel, on the other hand, allows this to be set when nothing is selected! (of course it does, because otherwise you…

    1 vote
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  7. why can't highlight multiple layers from different group anymore 24.4 update !?

    I suddenly can't highlight multiple layers from different group, by holding down the (shift) key. And deselecting with (Alt) isn't working either!

    1 vote
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  8. Illustrator Interface Issues

    The "Create New Document" window doesn't display any options, just a blank panel. Also, the text is overlapping itself and unreadable. I cannot create a new document to any specified size.

    1 vote
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  9. File Save Window Font Styling Unreadable

    (System: MacBook Pro 16" OS X 10.15 Illustrator 24.2.3)

    When attempting to save a file, the save to window's text styling is nearly unreadable, the padding/margins are way too large, making the paragraphs very thin. Select buttons are pushed below fold, and window needs to be expanded to full screen in order to select where to save file.

    1 vote
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  10. Strange formatting for start screen shortcuts

    The formatting is messed up on the startup screen (using: macOS Catalina)...

    3 votes
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  11. template outline visuals out of scale

    When I open illustrator, the outlines of the different visual templates are overlapping the text below... Looks pretty sloppy, Adobe.

    3 votes
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  12. crashes when select pull-down menu

    OS : Windows 10 Pro 1909 (18363.1016)
    illustrator version : 24.2.3 (64-bit)

    When selecting an item from the color mode or raster effect pull-down menu in a new document crashes app. It's a problem that has continued to occur ver 2020. I've tried uninstalling and reinstalling, but that doesn't solve the problem.

    1 vote
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  13. Image Trace disappears when clicking advanced arrow

    When clicking the arrow next to advanced options in the Image Trace window the entire tab rolls up and disappears never to return until restarting Illustrator No known work around, it just always happens.

    See attached file. As soon as the arrow is clicked, no more Image Trace... Happens with any image.

    1 vote
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  14. Open and Save Dialog boxes in Mac OS Dark Mode

    While the UI section of the preferences does allow you to change the UI of Illustrator to a darker theme, when will the Open and Save dialog boxes match the dark UI of the operating system for Mac OS Catalina. Here is a screenshot to display the Save dialog box. This is not a dark theme to match the system UI, however, Photoshop does (here are the screenshots while using the dark mode UI in Adobe and in the Mac OS Catalina).

    1 vote
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  15. Open and Save Dialog boxes in Mac OS Dark Mode

    While the UI section of the preferences does allow you to change the UI of Illustrator to a darker them, when will the Open and Save dialog boxes match the dark UI of the operating system for Mac OS Catalina. Here is a screenshot to display the Save dialog box. This is not a dark theme to match the system UI, however, Photoshop does (here are the screenshots while using the dark mode UI in Adobe and in the Mac OS Catalina).

    1 vote
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  16. Open and Save Dialog boxes in Mac OS Dark Mode

    While the UI section of the preferences does allow you to change the UI of Illustrator to a darker them, when will the Open and Save dialog boxes match the dark UI of the operating system for Mac OS Catalina. Here is a screenshot to display the Save dialog box. This is not a dark theme to match the system UI, however, Photoshop does (here are the screenshots while using the dark mode UI in Adobe and in the Mac OS Catalina).

    1 vote
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  17. duet for iPad pen stroke and pressure not working in illustrator (it does in photoshop)

    using iPad and "duet" to provide pen stroke and pressure (using wacom drivers on the mac/adobe side). This DOES work in photoshop so the connection is working but it does NOT work in illustrator.

    Here is a video showing the problem:
    https://wetransfer.com/downloads/f4f5d9ff1e73c6f4fa8b0db134fc9a5520200403114111/d6d4d546381022bba6df3990c6bc9ca120200403114111/bf9f4c

    Pleas contact duet: team@duetdisplay.com - the guys name is Hector.

    Thanks !

    3 votes
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  18. Mouse scroll doesn't work in Window menu

    Not only Window menu, but every menu, I guess, but Window is the main one where it really happens, when you have a lot of plugins installed.
    AI then draws arrow at the top and the bottom of the menu panel, and the only option to scroll it is by pressing these arrows with mouse.
    So
    1. Please allow mouse wheel to scroll it.
    2. Please allow us to choose between 'one panel, arrows' mode and 'unfolding panels' mode.

    3 votes
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  19. Distribute spacing value field doesn't show units anymore

    The field used to show units (like '50 mm') in version 23.
    In 24 it says just '50' with no 'mm' after.
    If you type in your own unit, it won't recalculate in current units, as every other field in AI can do.

    1 vote
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  20. V24.2.3 Artboard Lockup

    When using the artboard selection tool, selecting multiple items may trigger Illustrator to lock up and become unresponsive. The application doesn't report as non-responsive but the UI becomes unclickable.

    1 vote
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