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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator (desktop)
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video

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  1. actual size (ctrl/cmd-1) off by half pixel

    Using cmd/ctrl-1 to set "actual size" seems to be off by half a pixel. If in pixel preview, everything is blurry and requires zooming in and out to get the screen aligned to the pixel.

    This used to work fine before CC2019, but ever since then "actual size" was has always been slightly off, and is especially apparent with pixel-aligned artwork and artboard edges.

    1 vote
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  2. Custom workspaces deleted with newest update and coan no longer add custom workspaces

    My past custom workspaces are gone, toolbars and controls default to off, and all of the windows that I had mounted on the right are gone. I reset them all up and try to save a custom workspace but that option is greyed out. It's almost as if the illustrator is treating my desktop as a tablet or something. would not have updated if I new all my workspaces would go away.

    1 vote
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  3. 1 vote
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  4. Problem with Direct selections (A) - Clicking on the patch does not mark the object

    Hi,
    something has changed in Illustrator updates.

    I understand that an object nested / masked in an object should not be editable with the Selections Tool (V) from the main object level. Yes, and that's good.

    But definitely NOT when use tool (A). This is a different work scope situation in Illustrator when working with the Direct Selections Tool (A).
    Then each track visible in the Outline view should be selectable.

    This has made the job a lot more complicated now when I want to select objects inside a crop and edit their properties or shape.

    Unwanted change in illustrator…

    2 votes
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  5. Shear degrees not working in Transform window latest version 25.0.1

    Using the shear in the transform window works but not correctly, When using an arrow to shear an item, the number switches from 0 degrees to 1 degrees and then back to 0 degrees and does not hold the changed degrees number but does shear the item. so if you want to shear say 15 degrees you can push the arrow key 15 times and it will work or you can type in 15., BUT will revert back to 0 degrees so you have no clue how much it is sheared. Rotation degrees works fine in the same transform window.…

    1 vote
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  6. 1 vote
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  7. Color Panel changes back from HSL to RGB after restart

    This is a very old and very annoying "feature". If you work in HSL mode and you have your all palets setup to HSL, after you close illustrator all you palets will reset to RGB.
    This is counterproductive and bad user experience as Illustrator should save your preferred option and open your palets as you left them.

    1 vote
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  8. 1 vote
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  9. flickering cursor bug

    So when I open Photoshop in the background, which is the case all day long, the cursor in Illustrator starts flickering. This makes working with Illustrator a lot more tiring, because you automatically concentrate more on which cursor transformer is active.
    I work on a MacPro 2019 and OS X 10.15.6 Catalina. VegaPro II Duo as a MPX module. 48 GB Ram and 1TB SSD.
    How can I get rid of this problem, except that while using Illustrator I always have to close Photoshop completely. It is difficult to implement from workflow to close Photoshop completely all the time.

    Youtube: …

    2 votes
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  10. spell check locks AI without file already open to spell check

    I had opened Illustrator 2020 and wanted to open a file from the server, so I typed command+o on my Macintosh, but missed the "o" and hit command + "i" instead. [the keys are adjacent] This brought up the spell checker, without an open file. And there was no way to close the spell check window at all. the only buttons available were "start" or "done" which had no effect on the popover window. I had to force quit Illustrator 2020 to move forward. UI window closure buttons on the popover would have obviated this situation.

    1 vote
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  11. Rotation tool is overridding scaling

    I recently updated to the latest version and at the same time discovered this issue. When moving my mouse over to the corner or center of an object, to grab those white scaling boxes, i am given the icon to scale said object, however when i click and drag the object rotates instead. its very frustrating as all icons and tool use indicates it should scale but surprise it rotates.

    1 vote
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  12. Creating new just shows a grey screen

    trying to create a newfile just shows me a grey screen.

    1 vote
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  13. 2 votes
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  14. 1 vote
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  15. Colours of Layers defined in documents saved by version 23.1.1 & prior are shifted one colour down the list by Illustrator 24.0

    When a document created by or saved via Illustrator 23.1.1 or prior is opened in version 24, some (but not all) the Layers are incorrectly set in the colour immediately below the correct colour in the default Layers colour list.

    For example, a Layer that was set in “Brick Red” in a version 23.1.1 or prior document, is automatically changed to be in “Olive” when opened in version 24.0. “Olive” is immediately below “Brick Red” in the default colour list.

    This error is consistent across many different Illustrator CC documents - e.g. every document that I tested & that had…

    14 votes
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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 24.0.1
    Now your files created in 23.1.1 or prior will retain layer color when opened in 24.0.1

    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Thanks
    Anish Kumar

  16. Cannot close window, save dialog endless loop

    I cannot close the current document window without an endless loop of "saved changes to document" (even though its currently saved). This is using the X in the corner to close window. If I say yes, save it, it remains open and won't close, even when I hit X again, endlessly (it just goes back to asking me if I want to save)

    1 vote
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  17. The shortcut to select layers between objects not working

    As the title says. The ALT+CTRL+[ (or +]) shortcut to select the layer below or above the selected object is not working as intended.

    1 vote
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  18. Minor issue - Old date on splash screen (2019 instead of 2020)

    I launched version 24.2.3 and noticed that it says © 1987-2019 instead of © 1987-2020 on the splash screen. Other up-to-date Adobe apps says 2020.

    3 votes
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  19. Open dialog not matching OSX theme color.

    I'm using dark version on OSX but the Open dialog is always light OSX version. Very annoying.

    1 vote
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  20. Open dialog not matching OSX theme color.

    I'm using dark version on OSX but the Open dialog is always light OSX version. Very annoying.

    1 vote
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