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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. File Save Window Font Styling Unreadable

    (System: MacBook Pro 16" OS X 10.15 Illustrator 24.2.3)

    When attempting to save a file, the save to window's text styling is nearly unreadable, the padding/margins are way too large, making the paragraphs very thin. Select buttons are pushed below fold, and window needs to be expanded to full screen in order to select where to save file.

    1 vote
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  2. crashes when select pull-down menu

    OS : Windows 10 Pro 1909 (18363.1016)
    illustrator version : 24.2.3 (64-bit)

    When selecting an item from the color mode or raster effect pull-down menu in a new document crashes app. It's a problem that has continued to occur ver 2020. I've tried uninstalling and reinstalling, but that doesn't solve the problem.

    1 vote
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  3. Image Trace disappears when clicking advanced arrow

    When clicking the arrow next to advanced options in the Image Trace window the entire tab rolls up and disappears never to return until restarting Illustrator No known work around, it just always happens.

    See attached file. As soon as the arrow is clicked, no more Image Trace... Happens with any image.

    1 vote
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  4. Open and Save Dialog boxes in Mac OS Dark Mode

    While the UI section of the preferences does allow you to change the UI of Illustrator to a darker theme, when will the Open and Save dialog boxes match the dark UI of the operating system for Mac OS Catalina. Here is a screenshot to display the Save dialog box. This is not a dark theme to match the system UI, however, Photoshop does (here are the screenshots while using the dark mode UI in Adobe and in the Mac OS Catalina).

    1 vote
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  5. Open and Save Dialog boxes in Mac OS Dark Mode

    While the UI section of the preferences does allow you to change the UI of Illustrator to a darker them, when will the Open and Save dialog boxes match the dark UI of the operating system for Mac OS Catalina. Here is a screenshot to display the Save dialog box. This is not a dark theme to match the system UI, however, Photoshop does (here are the screenshots while using the dark mode UI in Adobe and in the Mac OS Catalina).

    1 vote
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  6. Open and Save Dialog boxes in Mac OS Dark Mode

    While the UI section of the preferences does allow you to change the UI of Illustrator to a darker them, when will the Open and Save dialog boxes match the dark UI of the operating system for Mac OS Catalina. Here is a screenshot to display the Save dialog box. This is not a dark theme to match the system UI, however, Photoshop does (here are the screenshots while using the dark mode UI in Adobe and in the Mac OS Catalina).

    1 vote
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  7. V24.2.3 Artboard Lockup

    When using the artboard selection tool, selecting multiple items may trigger Illustrator to lock up and become unresponsive. The application doesn't report as non-responsive but the UI becomes unclickable.

    1 vote
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  8. Default measurement units don't stick in prefs or update document

    Opening prefs...units... and changing from points to inches has no affect. Always reverts back to points. Quit app, relaunch change default to inches, quit app, relaunch...back to points. Change from points to inches, create new document, default is points.

    1 vote
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  9. toolbars missing + no reset available!

    All my toolbars are missing. Updated to last version after that happened - no change.

    RESET button on toolbars does not work.

    only ESSENTIALS CLASSIC toolbar selection allowed.

    1 vote
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  10. Minor issue - Old date on splash screen (2019 instead of 2020)

    I launched version 24.2.3 and noticed that it says © 1987-2019 instead of © 1987-2020 on the splash screen. Other up-to-date Adobe apps says 2020.

    3 votes
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  11. Bounding box shows „more“ then just the selected object

    Now the bounding box shows everything that's attached to the object. For example, if you add a blur as an effect to a vector, the box shows not the object itself, but also the effect, which makes it impossible to properly position the object at the right spot.
    That should be corrected. If it is not a bug but a feature at least something like a checkbox (or something similar in the preferences of the programme) should be added for the user to decide whether he wants all effects, contours brushes etc. to be included in the visible bounding box…

    2 votes
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  12. Measurements of objects

    OS X 10.15.6, Illustrator 24.2.3

    I guess it is a new feature so that it works like in Indesign. That is at least annoying, at worst horribly dangerous for users who work with exact measurements:
    You draw a path and make it 100 mm x 100 mm. By adding an outline of 5 mm the new measurements are 105 mm x 105 mm. I know that is the way to work with in an optical way, but if you want to have the path itself 100 mm x 100 mm, then that really sucks.
    Suggestion would be a checkbox (or…

    2 votes
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  13. Cursor in palette fields is almost not visible

    The cursor in any field where you can insert values is so light that you can almost not see it.
    The contrast in the fields should be increased so that the cursor is visible again.

    OS X 10.15.6, Illustrator 24.2.3

    3 votes
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  14. Cursor in palettes doesn't highlight the content

    OS X 10.15.6, Illustrator 24.2.3

    • If you are in a field in the transform palette (e.g. the x-field where you can define the x-position of an object) and then use the tab key to hop to the next field [y-value] then usually the content of that field is highlighted so that you can simply override the existing value. Now the cursor jumps to the end of the field value and instead of overriting it adds the new value that you type. Very annoying as every other field is not doing that.

    OS X 10.15.6, Illustrator 24.2.3

    2 votes
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  15. shortkeys no longer functions 24.2.3 de bewerking kan niet worden voltooid wegens een onbekende fout [ TAdd]

    The shortkeys no longer function, restoring my installation to an older version does not solve the problem. When opening the application a message is shown, the same message appears when in illustrator I go to the tab of shortcuts.

    1 vote
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  16. Ui disappeared after update

    After the most recent update, it looks like most of the ui has disappeared. Switching to EssentiaIs didn't fix it. I can still add windows (see attached)

    2 votes
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  17. 1 vote
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  18. "New..." Window won't pop up after recent update

    When you click 'new...' to start a new file... nothing happens. The window should pop up.

    2 votes
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  19. Problem with Direct selections (A) - Clicking on the patch does not mark the object

    Hi,
    something has changed in Illustrator updates.

    I understand that an object nested / masked in an object should not be editable with the Selections Tool (V) from the main object level. Yes, and that's good.

    But definitely NOT when use tool (A). This is a different work scope situation in Illustrator when working with the Direct Selections Tool (A).
    Then each track visible in the Outline view should be selectable.

    This has made the job a lot more complicated now when I want to select objects inside a crop and edit their properties or shape.

    Unwanted change in illustrator…

    2 votes
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  20. Problem with selections (V) - Clicking on the fill does not mark the object

    Hi,
    Clicking on the fill does not mark the object.

    Unwanted change in illustrator update.
    See the movie.

    Best Regards!

    MOVE: https://share.getcloudapp.com/YEup7yD9

    1 vote
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