Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
941 results found
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Creating new just shows a grey screen
trying to create a newfile just shows me a grey screen.
1 vote -
1 vote
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Align Object Buttons missing from Touch Bar
I have a 2016 Macbook pro with a Touch Bar and with this last update of illustrator the align buttons aren't showing up on the Touch Bar when I click on the align icon. "Align to" is showing up but none of the actual align buttons. I used these buttons all of the time and it really speeds up my workflow.
3 votes -
Page selection when opening a PDF
This is should be beyond trivial to correct, and there are users all over the place asking for this in a different issue report:
Please fix the UI for page-selection when opening a PDF in Illustrator!
Browsing through the thumbnails at the top of the dialog should automatically select that page to open below. It is bad UX to scroll through the pages to find the one that you want and then have to manually enter it below---I can't think of a single reason to have these UI elements disconnected (as they presently are), and there's no reason not to…3 votes -
Unable to highlight values in Properties panel > Transform
I am unable to hightlight any values with the mouse cursor that are contained in the textbox fields within the Properties Panel > Transform e.g. Width or Height.
Using latest version of Windows 10 and Illustrator 2021 (Desktop).
4 votes -
can't highlight width and height cells or file name when creating a new document
Why did you take away the ability to easily highlight the document name, width or height when creating a new file? Super irritating.
3 votes -
Cannot close window, save dialog endless loop
I cannot close the current document window without an endless loop of "saved changes to document" (even though its currently saved). This is using the X in the corner to close window. If I say yes, save it, it remains open and won't close, even when I hit X again, endlessly (it just goes back to asking me if I want to save)
1 vote -
The shortcut to select layers between objects not working
As the title says. The ALT+CTRL+[ (or +]) shortcut to select the layer below or above the selected object is not working as intended.
1 vote -
Open dialog not matching OSX theme color.
I'm using dark version on OSX but the Open dialog is always light OSX version. Very annoying.
1 vote -
Unable to remove/delete payment method on inactive plan or on active plan
as a client i am unable to remove/delete my payment method under my account profile for active plan or inactive plan. With data breach news surfacing every now and then, Adode should not save such payment method details. and client/customer should have option to remove/delete the payment method details.
1 vote -
tab no longer toggles panels
Mac OS High Sierra 10.13.4 and Illustrator 24.3 : I recently updated to 24.3. Several problems now I've encountered. Pressing Tab btn no longer toggles the panels on and off. Pressing the F key no longer provides me an isolated view with black background. No visual indication any longer of document saving on already opened document that has been saved.
1 vote -
Locked object can still be selected! No thank you...
A locked object can still be selected, hindering the ability to select the object underneath. Why!!! How do I disable this??
3 votes -
Can't highlight document name or sizes to change...
When I create a new document, I cannot highlight the name or sizes with my mouse anymore. I have to click and delete manually before inputting new information.
4 votes -
Selecting text in fields, like width/height field
Make text/values selectable again by clicking and drawing, to ease replacing whole value or copy/paste a value. (used to work in older versions)
1 vote -
New Layer button change now inserts new layer BELOW active layer
With the addition of the button for adding a new Sub Layer, the current button for adding a New Layer now adopts the same behavior of adding a layer BELOW the current active layer, opposite to what was legacy behavior before.
I checked, and dragging a layer to the New Layer button to make a copy still deposits the new layer copy ABOVE the current active layer, so something isn't right with the new change.That said, nice new option I didn't realize was there in the New Sub Level button, convenient, thank you.
2 votes -
Illustrator remains on top at all times
I don't know if I've done something or there is a bug, but AI is stuck ontop as the front window and must be manually minimized. Selecting another programs from the task bar doesn't minimize or force AI to drop back. This is really hurting my work flow and driving me nuts.
Working on fully up to date AI2020
Windows 10 Pro
Dell Precision M7540
Intel i9-99801 vote -
Illustrator 25.0.0 breaks metric units when working under custom created workspace
When I create custom workspace and want to make new object, and when I type dimensions in the dialog box, Illustrator breaks dimensions, e.g. 250 mm becomes 250.5 or 250.06 or 249.999 or else. This also happens when I open previously created documents with exact dimensions, e.g its dimensions become broken.
Note that this is happening only with custom workspaces created, and the problem persists even if I switch back to the default workspace. The only working solution is reinstalling Illustrator and working under any of the default workspaces, which is driving me nuts. Please fix it.
MacOS Mojave 10.14.6
4 votes -
Shortcut keys not shown or working for items in Objects menu and in other menus.
Many but not all shortcut keys are not shown in the Object menu or operate as in previous version! This is a major setback for my type of work. Can't quickly Group/Ungroup, Zoom, UNDO, Copy,Paste,stacking order, other functions. Browsing the menus shows only a few shortcut keys. Same in all workspaces. Please put them back as in the previous version!
1 vote -
"Tab" key shortcut not working properly in Illustrator 2021
When you hit the Tab key the panels disappear leaving the control panel and menu bar at the top. This part works fine. However, when you hover over the side to make either side panel reappear, they reappear UNDER the work area, not on top of it as usual. You can see the very edges of the panels sliding in and out under the work area making the feature useless.
1 vote -
search of object is not working anymore
The tittle is very explicit.
1 vote
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