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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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939 results found

  1. Dragging Live Corners Rotates Object Instead of Rounding the Corner

    OS: Windows 10 Pro 1909
    Version: Illustrator 24.3

    Expected result:
    Hovering over a live corner and dragging it should let me round the corner.

    Actual result:
    Dragging a live corner more often than not rotates the object instead. Only by making sure my cursor is hovering as far away as it can be from the corner, but still showing the curve icon and dragging can I consistently get the right behaviour. Otherwise it rotates the object instead.

    This has been something I've experienced since at least March, and there's an Adobe Support Community post about this same issue from April…

    3 votes

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  2. windows crash when renaming files

    This was fixed in the last version but with the most recent update and is now a problem again. When I go to File > Open if I rename a file Illustrator crashes this is also happening in the Save As or Save if I rename a file.

    1 vote

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  3. Calque vide

    Les calques vides ne se cumulent et ne sont pas selectionnable pour le swipe/delete

    1 vote

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  4. Window, Control has disappeared

    Under 'Window', under 'Control', the Control bar does not appear at the top of my workspace, as it did in all prior versions of Illustrator.
    Did it accidentally get deleted? Can this be fixed? Please help! thank you!

    1 vote

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  5. Can't Pinch Zoom when the free transform tool is selected

    I'm using a MacBook Pro (2,9 GHz Quad-Core Intel Core i7) with MacOs 10.15.6 and can't Pinch Zoom when the free transform tool is selected. With other tools it works fine.

    1 vote

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  6. can't highlight dimensions

    Since update today, cannot click and drag across the numbers in the dimension boxes (properties). Can only double click to highlight. It's bugged at best.

    9 votes

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  7. Panels Keep Opening While Using Shortcuts

    Panels on the top of the screen keep opening when I try using tool shortcuts. For example, I'll be on the type tool then want to switch to the move tool but when I hit its shortcut (V) it opens the view panel instead (I get that this one doesn't work if I have type selected but I mean when nothing's selected and I want to arrange my type it opens the view panel instead of changing tools). Not sure if this is a common problem but it never happened until the latest update.

    Not sure why there are always…

    1 vote

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  8. Palettes and toolbars disappear

    When I open Illustrator, all palettes and toolbars disappear from the canvas. I have to call them anew each time.

    2 votes

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  9. impossible to add to graphic styles by dragging from the canvas (version 25.0)

    It is impossible to add an appearance of an object to the Graphic Styles Panel just by dragging it into the Panel. The less intuitive ways do work (click the "New Graphic Style" button on the bottom of the Panel or using the fly-out Menu.

    1 vote

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  10. 1 vote

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  11. Create New - custom screen unavailable

    I recently had to uninstall and reinstall. Now when I try to create a new custom document these screen is blank and doesn't give me the options needed to create the specs I need. I tried uninstalling and reinstalling again, but no luck.

    1 vote

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  12. My work space including the toolbars doesnt load

    when i launch illustrator nothing loads except the selected artboard. Everytime i open illustrator i need to manually add all the tool bars and panels to make my workspace. i re installed illustrator and cleared preference too, it worked fine for first load then happened the same after the second load. It's a User Interface Launch bug i guess. Fix it please. or provide a solution

    I have attached a exact screenshot of how my interface looks after every launch

    2 votes

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  13. keyboard modifiers no longer work with Transform panel

    Up until the latest release of Illustrator, pressing Command-Return after entering a new height or width for an object in the Transform panel would scale it proportionately. This no longer works and pressing Return does nothing if any modifier key is held down. The same is true for holding Option while pressing Return (this used to transform as a duplicate but has not worked for a while). Having to manually turn on the link button or disable it every time is very tedious. According to your own reference pages for keyboard shortcuts in Illustrator it is meant to be working,…

    1 vote

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  14. Zoom percentage in info panel displayed differently than the document zoom.

    The zoom in the info panel is displayed differently than the zoom on the document above.

    As seen in the image below.

    Thank you!

    2 votes

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  15. UI input boxes show text with low baseline shift

    Operating System: MacOS Catalina 10.15.6
    Illustrator version: 2020 v24.3

    Most input boxes show text that "hangs" low, making it difficult to see what is being typed in.
    This also occurs in InDesign but not in Photoshop (all apps are up-to-date).

    1 vote

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  16. 2 votes

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  17. 1 vote

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  18. Menu item going to wrong link

    When clicking Help > Manage My Account, I get routed to the color wheel. (https://color.adobe.com/create/color-wheel)

    1 vote

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  19. After latest update, workspaces no longer work

    Any time I launch Illustrator now, it completely clears the interface (no tools, control bar, nothing). Additionally, if I try to select a workspace, it does nothing.

    I can bring the elements back in one-by-one, just like normal, but the Save Workspace is completely grayed out (I did have previously save workspaces).

    Needless to say, this is extremely frustrating to have to spend minutes re-setting up the interface each time I want to use it.

    7 votes

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  20. Close button has gap

    [windows 10] The close button on Illustrator has gap in the corner - and when your mouse goes to the corner (which it usually does when you want to close a window) - you are clicking on thee X button of the program beneath it. ...This is very furstrating and i just closed other software where i lost an hour of work. Adobe this is sloppy - Photoshop has simillar button, but the gap is closed, while for example - After effects uses the normal windows 10 border ....make this stuff the same! Such differences are acceptable from free software,…

    1 vote

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