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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Sizing Glitch

    I have updated my Photoshop and Illustrator programs but when I boot them up to see the home screen where I would like to see "new" "open" and previous projects, I am greeted by a glitched window that, no matter what size I try to make it, will always fail to work. I have tried countless times and have only run into this problem with the new update. at first I had thought it was an issue with my monitor but soon realized that even with two different monitors hooked up (including the computer one) I get a glitched window…

    1 vote
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  2. Spacebar not working as quick hand tool

    Spacebar has stopped working as hand tool as of 2018 update.

    304 votes
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    426 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  3. Can't assign keyboard shortcut to Properties panel

    It is not possible to assign a keyboard shortcut to the new Properties panel because it does not appear in the Edit>Keyboard Shortcuts dialogue.

    2 votes
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    6 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  4. Complete Reset (Again) of ALL Preferences After Update

    Not sure why this STILL happens, but every time there is a jump from one version of CC (today from CC 2017 to CC 2018), all preferences are dropped.
    All palettes are gone. Tool box is single column i/o 2 (as previously set). None of my preferences carried over from the version I was using right before updating. Very frustrating.

    5 votes
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  5. CC 2018: The 'undo count' button in preferences is not responding

    Basically, I can click it but it doesn't respond.
    It's impossible to change the value.

    See video of the bug:
    https://www.youtube.com/watch?v=gSnDwWVZnhs

    3 votes
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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  6. Embed Doesn't Show Up in New Properties Panel

    The Embed option appears in the new Properties panel when a Linked object is selected, but doesn't appear when multiple Linked objects are selected.

    3 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.3
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

  7. Cut master 3 not working after update

    Illustrator just updated to CC2018 and now my cutmaster 3 plug-in is not working or in the file tab.

    7 votes
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    24 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    Declined  ·  Ashutosh Chaturvedi responded

    Please contact plugin developer and get a plugin compatible with the CC 2018. You also have a choice to install previous release of Illustrator to ensure uninterrupted work till you procure CM plugin that is compatible with latest release.

  8. Layers Window Twirl Down Icon Issue

    I only know of this occurring on the latest version of Adobe Illustrator CC 2017 for Windows 8.1. In the Layers Windows, there's a very slight graphical bug. A locked group within another locked group is expanded to show what it contains by pressing the sideways "V" shaped arrow to the group's left side. As expected, the arrow plays its animation of rotating into the downward "V" shape and expanding the group. However, when the locked group is compressed down again, the button to expand the group disappears and is unclickable until clicking off to another item in the Layers…

    3 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  9. Recent Files panel within workspace is empty

    Since the last update on PC, opening the Recent Files panel (Ctrl+O), while a document is open, opens the panel but does not show any of my recent files. It doesn't even show the "Create new" or "Open" options. I went back to the previous version and it works there, so that leads me to believe it has to do with the latest update.

    2 votes
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  10. Inconsistencies changing sizes using keyboard arrows

    In illustrator if you change sizes using shift + arrows in the top bar, it rounds up to the nearest 10 and then goes up in 10s. In photoshop it doesn't round up just increases by 10.

    I think it would be better to be able to choose which mode to use as sometimes I prefer either depending on what I am doing.

    3 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  11. release to layers not working

    release to layers not working. Does it for 1 group or sublayer, but not for all of them. Had to open CC 2014 to get it to work.

    2 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Mohit Agarwal | Lead Software Engineer – Illustrator

  12. user insterface Is Very Large

    user interface is very large vs photoshop
    my screen resolution is 1980x1080

    3 votes
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    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  13. Naming of Pathfinder functions is inconsistent between the Pathfinder Panel and Effect

    Naming of Pathfinder functions is inconsistent between the Pathfinder Panel (and the Undo text) and the Pathfinder Effect.

    The Tooltip shows “Unite” in the Pathfinder Panel
    Unite from the Pathfinder Panel is the same as Add.
    Unite is missing from the Pathfinder Effect and is named Add instead.
    If you have clicked the Unite button in the Pathfinder Panel, the Undo option displays “Undo Add”.

    The Tooltip shows “Minus Front” in the Pathfinder Panel
    Minus Front from the Pathfinder Panel is the same as Subtract.
    Minus Front is missing in the Pathfinder Effect and is named Subtract instead.
    If you…

    1 vote
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  14. 3 votes
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    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  15. Entering a text field should select value by default

    There are certain default behaviors that one becomes used to when using a computer and Adobe appears to have completely disregarded this with respect to manually entering values! Please fix this serious bug.

    When clicking on any modifiable value field, a single click should select the entire contents of the field by default. If I click on the width field in the Illustrator top bar, I should be able to simply type a width and hit tab or enter to apply. THIS IS NOT HOW IT WORKS.

    If I see that my width is only off by a small amount…

    6 votes
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    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  16. Gestures Broken

    Gestures (e.g. pinch to zoom, two finger panning) don't work in Illustrator for me anymore. They used to work just fine on both my Wacom tablet and laptop's touchpad, but now don't work for either. They work in Photoshop, just not Illustrator, so I'm not sure if it's an option that's been deselected or an actual bug, but I can't find the option if so. I can usually scroll vertically, pinch to zoom sometimes scrolls horizontally instead, and I can't use gestures to actually zoom at all.
    OS: Windows 10
    Version: Illustrator 2017

    34 votes
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    38 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  17. zoom tool?

    did something happen to the simple command + and command - zoom keyboard shortcuts? I've been using those since 1995 or 6, and now when i use them it centers me on a specific, but unselected artboard?

    2 votes
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  18. Zooming malfunction when switching between windows.

    This occurs when I have multiple documents open in tabs. When I switch between tabs and scroll to zoom, it zooms in the previously opened tab, but not the current one. If I click within the document, then I can start zooming normally again.

    6 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    I am closing the ticket due to lack of response.
    Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

  19. Get rid of the search pane in Illustrator

    If Adobe cannot figure out how to prevent the search pane from being selected by default, they should just eliminate it. I frequently paste complex elements from other files into the pane causing illustrator to crash, as the pane is selected with an active insertion point by default. Also it prevent certain (but not all) interaction with Illustrator until the window is clicked on. It is endlessly frustrating to the point of a breakdown. I have lost one monitor already to this problem. Please please fix this so the pane cannot ever be activated until directly clicked on

    1 vote
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  20. Stop Button not Working

    If I open something but I changed my mind, I see there's a stop button while it's loading, but I can click on that stop button all I want, it doesn't want to stop. What's the point of having a stop button then?

    4 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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