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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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939 results found

  1. Notifications appear on bottom of screen

    Notifications appear on bottom of screen. I drag them to the center of the screen but the position is not stored.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  2. "In App" tutorials not actually In App

    When I click on these tutorials, nothing happens. When I called the help, they said there are only tutorials online.

    Why does this screen say "In App Tutorials" if there are only videos online? I'd assume that I could click on a tutorial option and it would walk me through the tutorial, similar to mail merge wizard. Or it would show pop up balloons with instructions on what to do, then I would do it.

    3 votes

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  3. Illustrator 24.0.1 lags...

    Copy and paste will freeze and take about 5-10sec before i can do anything after copying even on simple files. I have tried every different performance setting combinations. Its really like adobe is just letting more and more problems every time there is a new version released...

    1 vote

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  4. 78 votes

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    This issue was reintroduced in MacOS update Ventura. The team ran into another issue while implementing the workaround suggested by Apple. While the team revisits this issue, users can use workaround this issues by paste through context menu. Thank you all for the patience.

  5. application became 'zoomed in'

    Application became 'zoomed in' – the whole interface looks bigger. Using on 2nd monitor with Wacom tablet.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  6. Horizontal Scroll Not Working

    Horizontal Scroll Not Working. Windows 10 HP Spectre x360 Convertible 15-ch0xx. The horizontal scroll works on other apps and on Photoshop. The horizontal scroll only does not work on Illustrator. This is a new install because I am having my macbook pro repaired because I scratched my screen. On my mac the horizontal scroll works fine. The other problems I noticed on both my mac and the new PC install is the alignment distribute input unit of measurement does not show up sometimes. If I toggle the show/hide bounding box it fixes it. Also on both my mac and PC when…

    2 votes

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  7. Pixel preview is not aligned with non-pixel preview

    I make icons sometimes. I need to check them for pixel-perfection using cmd opt y (pixel preview). When I do that, I expect (and I believe Illustrator used to work this way) that the preview remains in the same place at the same scale so that I can meaningful toggle in and out of pixel preview to compare the vector shape with the pixel result. But when I do this using the keyboard shortcut noted above, the artwork jumps up and down both in scale and location on the screen. The repro steps are simple:
    1. Create a shape that…

    6 votes

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  8. Help link

    The link to help and tutorials does not work. I get a message saying that I need to be connected to the internet.

    3 votes

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  9. Scatter Brush - Can't modify settings after initial setup

    Hello,
    I'm running Adobe Illustrator 2020 24.0.0 on Windows 10.0

    There seems to be a bug with the Scatter Brush tool, which I've encountered in the past few releases.

    The "OK" button in the Scatter Brush Settings dialog doesn't seem to work; clicking it doesn't update the brush to your new settings. Instead, the dialog remains open as if the OK button was disabled (or the click wasn't registered). The same thing happens when there are no changes made to the options in the dialog...it simply won't register the OK button. Only the Cancel button closes this dialog (and no…

    2 votes

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  10. Cannot make invisible/visible layers

    Cannot manage my layers. The "eye" of the layers look like not working.
    Like you can see in my capture, the layers are not visible mode but still visible.

    Restarting computer is a waste of time, didnt work.
    I need this function to work obviusly. So fix them because I must spend my time looking for another version ( and I paid for the 2020 )
    MacOs High Sierra 10.13.6 2,8 Intel Core i5 8GB 1600Mhz.
    Wacom Cintiq Pro 16

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. Spanish mistraslation

    When you choose Object > Path > Simplify and go to advanced options, the line: "Show original path" is mistranslated to: "Mostrar ruta original". It should be: "Motrar trazado original".

    "Path" could mean ruta or trazado, in this case means trazado.

    1 vote

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  12. Extra "Object" title in Select menu

    Under the Select menu, there's a submenu called "Object", which allows you to quickly select certain kinds of things. But, directly below that one is another menu choice also called "Object" which seems to have no function. This appears to be an error and should be removed.

    Operating system: Windows 10 Pro
    Version of Adobe Illustrator: 24.0.1

    3 votes

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  13. Missing fold out panels

    When not using the > window > application frame.
    The fold out panel windows disappear.

    Only when the > window > application frame is turned back on, the panels fold outs are visisible again.

    This results in Illustrator being not fully functional whithout using the applicatio frame.

    2 votes

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  14. Stuck on Rotate or Reflect Tool - Wacom Input Device

    I have run into this issue many times over the years (multiple AI versions) and figured I'd add to the posts about it.

    When using either the Rotate or Reflect tool, Illustrator often gets stuck. What I mean by stuck is that after trying to rotate or reflect some artwork, the Rotate or Reflect tool remains active as if you never released right click. This makes it so that every subsequent movement just rotates around the artwork as though you were still holding down right click. If you try to click elsewhere in the program, nothing happens. Clicking with a…

    11 votes

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  15. "Anyways" isn't a word.

    Change this word to "Anyway". It t looks extremely unprofessional.

    Illustrator 2020 on an iMac running Catalina 10.15.1

    2 votes

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  16. 1 vote

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  17. 選択したオブジェクトのバウンディングボックスが表示されない

    オブジェクトを「選択ツール」で選択した際に、拡大縮小をするためのバウンディングボックスが表示されません。

    illustrator 24.0.1 で発生し、illustrator 23.1.1 では発生しません。

    利用している環境は、macOS Catalina 10.15.1 です。

    2 votes

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    Hi,
    Sorry for the inconvenience caused to you due to this issue.
    We are unable to reproduce this issue.
    Please help us in isolating it further. We would need you to check
    1) Is this Issue still happening on your machine?
    2) If yes, Kindly provide some video, Test file(Via File→Package) & some steps with which you are facing the issue and share with us at ShareWithAI@adobe.com in a Zip file.
    Please mention the title of this issue as the subject of the mail.
    3)Please ensure under Menu Entry View→Show Bounding Box is on.

    Thanks and Regards
    Ankit Goyal
    Illustrator Team

  18. Ctrl+\ hotkey for Isolation mode makes art shift left upon entering

    I have no idea why, but it works fine on other combinations.

    2 votes

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  19. Home screen lists unmodified files as "Last modified"

    The Home Screen lists recent files sorted by "last modified" even when those files have not been modified.

    The list actually shows the files which were last viewed (or last closed), regardless of whether the file has been modified.

    It would be useful to have both these options, but the current situation is wrong and misleading.

    5 votes

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    I am happy to share that we have fixed this bug in our latest release – 24.1.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  20. Lock/unlock guides shortcut not working

    The standard Lock/Unlock guides keyboard shortcut doesn't seem to be working on Illustrator CC 2020 on MacOS.
    Please fix.

    4 votes

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