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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Ui disappeared after update

    After the most recent update, it looks like most of the ui has disappeared. Switching to EssentiaIs didn't fix it. I can still add windows (see attached)

    2 votes
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  2. 1 vote
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  3. "New..." Window won't pop up after recent update

    When you click 'new...' to start a new file... nothing happens. The window should pop up.

    2 votes
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  4. Problem with Direct selections (A) - Clicking on the patch does not mark the object

    Hi,
    something has changed in Illustrator updates.

    I understand that an object nested / masked in an object should not be editable with the Selections Tool (V) from the main object level. Yes, and that's good.

    But definitely NOT when use tool (A). This is a different work scope situation in Illustrator when working with the Direct Selections Tool (A).
    Then each track visible in the Outline view should be selectable.

    This has made the job a lot more complicated now when I want to select objects inside a crop and edit their properties or shape.

    Unwanted change in illustrator…

    2 votes
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  5. Problem with selections (V) - Clicking on the fill does not mark the object

    Hi,
    Clicking on the fill does not mark the object.

    Unwanted change in illustrator update.
    See the movie.

    Best Regards!

    MOVE: https://share.getcloudapp.com/YEup7yD9

    1 vote
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  6. MacOS Big Sur rendering bug.

    Hi!
    I am an apple developer and I installed Big Sur beta (now on version 3) for work. I run into a problem with Illustrator that other people are not seeing. If I open one file everything is OK. When opening two or more files, I get a really nasty visual problem, with Illustror only. See file attached. Is anybody else having this problem, is there a way to fix it? I reinstalled Illustrator and it keeps happening.

    5 votes
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    4 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  7. Spacebar not working as quick hand tool as of 7/21/20, Illustrator OR InDesign

    As of 7/21/20, with the new update, the space bar to access the quick hand tool is not working in either Illustrator or InDesign. Haven't tried Photoshop yet.

    2 votes
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  8. Heinous hints Pop up will not go away

    WHAT THE ACTUAL IS WRONG WITH THE NEWEST ILLUSTRATOR. Ya'll really the bed on this update. It's slow AF. It crashes both of my computers regularly. Also there is this STUPID pop up of a watermelon every time I create a new file that won't just * go away. I used to love Adobe but since you switched to a subscription service it seems like y'all are just making it worse with these updates and it screws over stuff with my clients because not every version of Illustrator works together, which is completely . Please tone it down a bit.…

    1 vote
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  9. It is no longer possible to speed up vertical scroll holding SHIFT

    Holding SHIFT causes AI to fast scroll horizontally.
    Holding SHIFT + CMD causes AI to fast scroll horizontally.

    IE - no longer possible to fast scroll vertically??

    1 vote
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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  10. Opening issues

    Since last week I'm facing this situation (attach): when I open illustrator, Home shows fine, but when I open a file, it doesn't open at all, and part of home screen still appears in background. Tools painel is there, but Layers and other stuff (like the art as well) don't. When open two files, it all appears, but eventually layers painel and others won't work (it's like the buttons of painels are pressed (darker), but their option won't show up.

    1 vote
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  11. Opening issues

    Since last week I'm facing this situation (attach): when I open illustrator, Home shows fine, but when I open a file, it doesn't open at all, and part of home screen still appears in background. Tools painel is there, but Layers and other stuff (like the art as well) don't. When open two files, it all appears, but eventually layers painel and others won't work (it's like the buttons of painels are pressed (darker), but their option won't show up.

    1 vote
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  12. Opening issues

    Since last week I'm facing this situation (attach): when I open illustrator, Home shows fine, but when I open a file, it doesn't open at all, and part of home screen still appears in background. Tools painel is there, but Layers and other stuff (like the art as well) don't. When open two files, it all appears, but eventually layers painel and others won't work (it's like the buttons of painels are pressed (darker), but their option won't show up.

    1 vote
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  13. Illustrator 125% Scaling is missing... (UI is too big, or too small)

    Hi
    i have a 16.5 inches laptop with latest version of windows 10, and 1920*1080 full HD display.
    the normal, and default UI scale of Windows 10 is 125% on my screen, that looks very great and standard.
    in illustrator 2020, i have a big problem in UI scaling. there is just two options:
    scale to lower supported scale factor, and scale to higher supported scale factor.... that first one makes UI scale to 100% and i can't read anything, and second one makes it on 150% scale that is very very big.

    there is not same problem in photoshop…

    2 votes
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  14. Window auto scrolling

    When opening Illustrator the file auto moves to the right at a slow pace. When hitting Shift it jumps - it only stay still if the mouse is off the application. The art won't stay steady on screen.

    1 vote
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  15. new window can not show the item

    When I click file -> New, the interface show like this, no information about paper options. Please, how to fix it?

    2 votes
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  16. Unit display bug

    Units refuse to display correctly.

    Every time I open my document it defaults to millimetres and I work in pixels.

    To remedy this I have to go into preferences, change to another unit type, quit prefs, relaunch prefs, choose pixels (my preference), close prefs. This is the only way I can get my preferred units to display as chosen and it's painful.

    I notice below that this issue has persisted through versions with apparent fixes posted by Adobe staff.

    It isn't fixed.

    2 votes
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  17. Text Cursor in Medium Light mode

    The text cursor and the click+drag selection box are the same color as the background outside of an artboard if the User Interface is set to Medium Light mode. They are completely invisible.

    2 votes
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  18. Fat Selection Outlines

    In latest version of AI 24.2.1 on OS X - when I have two or more objects selected, one of them has a fat outline - irrespective of whether I have 'view outlines' mode selected or not. Pretty sure it's a bug. It's really annoying when I want to position multiple items optically using cursors and with outlines off. Because they aren't off.. Screenshot attached.

    3 votes
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  19. 1 vote
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  20. A layer name with Emoji brakes a layer window

    When an artwork contains a layer whose name has emoji such as 👍, a layer window is broken. Interfaces (Eye or lock icons, thumbnail or name) of several layers or groups will disappear and lost controlled. Fortunately, I knew which layer name has emoji so that it has been recovered by deleting the emoji.

    version: Illustrator 24.0.2 with Windows 10 x64

    1 vote
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