Translate Ideas and Comments.
Choose language:
There was an error during translation

Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. template outline visuals out of scale

    When I open illustrator, the outlines of the different visual templates are overlapping the text below... Looks pretty sloppy, Adobe.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  2. Incompatibility with the App 'RightZoom'

    I was investigating a phenomena of very slow selection of objects and an unintentional motion of object to the cursor position although mouse is not pressed (object not dragged).

    I found, after a lot of test and eliminations that the problem was conflict with the app 'RightZoom' that allows Window Zoom while keeping menu visible, something that Mac normally does not do (menu line disappears, appearing only when mouse is pushed to the upper border). Once the app is shutdown or removed, selection goes back to normal - fast and stable.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  3. Decimals from nowhere in 24.1.2 update… go to 24.0.3 again!

    Decimals from nowhere in 24.1.2 update… go to 24.0.3 again!

    On macOS Mojave 10.14.6
    Retina 5K, 27-inch, Late 2015
    4 GHz Intel Core i7
    24 GB 1867 MHz DDR3
    AMD Radeon R9 M395X 4 GB

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  4. Fuzzy menu text

    Menu text is fuzzy in Illustrator v24.1.2

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  5. Scale Tool windows defaults to random percents when real-time drawings is enabled.

    To recreate is problem: First enable Real-time drawing. Then draw a box. With the Scale Tool window open, uniform scale the box 400%. Duplicate that box by holding down OPTION key while click and dragging the box. Click on the second box and open the Scale Tool window: when I do this I no longer see 400% in the scale percentage, instead I find completely random numbers and sometimes it selects non-uniform. This gets annoying after a while.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  6. Icon enlarge for no reason

    This has been a little bit of a problem. I have latest version of Adobe Illustrator version 24.1.2 running macOS Catalina 10.15.4. It a little annoying and I thought the next update would have solve the issue but it did not. Here is a bug that is strange. Thanks!

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  7. Common Dialog Boxes lag: saves each step from Dialog Box

    – MacOS Mojave 10.14.1
    – AI 24.1.2

    The problem appears in ALL dialog boxes in Illustrator: from transforming to changing colours.

    For example I want to move my object 10px to the left. I open the Dialog Box, all the Positions are 0, Preview is on. I enter 10px, the object moves to 10 px. But, for example, that isn't enough for my artwork, and i'm entering then 12px instead of 10px, in the same dialog box.

    And then the "magic" happens.

    Let's say the original position of the object is 0. When I enter 10px, the position changes also…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  8. Welcome Screen Icons Oversized

    The preset icons on the Welcome Screen are crazy oversized and don't line up the way they used to. I quit, restarted my computer, same issues.

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  9. Updated UI has some issues - Tired of Updating - Tired of Bugs

    Happy that Adobe continues to try to update the products. That being said I'm a little worn. I constantly get notifications from Adobe Creative Cloud App about updates and there seems to be some issues. Still working out of a previous version of InDesign for numerous reasons. Weirdly found all of my Creative Cloud docs (of which there's not too many luckily) in the trash can this AM. I was able to recover a heart skip and waste of time later. Additionally the Illustrator Update... Well... Just looks sloppy. Help me, help you... And give us a good products with…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  10. To page view or workspace view rotate option

    Ever try to work on a building drawing that's flopped 90° to the right because your overprice copy of Adobe Illustrator doesn't have the option to SIMPLY rotate the view?

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  11. Bottom of menu not visible when windows taskbar is located at the top of the screen

    The bottom of large menus are not visible when the windows taskbar is located at the top of the screen.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  12. EFFECTS TAB menu items font too small. Not in scale with other Tab menus. Can't read them!

    Fonts for the EFFECTS TAB MENU are tiny. Note the difference between that menu and the rest of the menues. WHAT HAPPENED and HOW TO FIX?
    this is the current 2020 version of CS

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  13. Change size rotated objects swaps controling points

    Hello, in some case illustrator starts behave like is shown in the video. When you want to change size, illustrator switch width and height control point

    https://youtu.be/TlV8cPXpEeg?t=132

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  14. Using shortcut adds icon to toolbar

    Hi,

    I want to have customized toolbars that only show the tools I've specified. However, when I select a tool via a shortcut, e.g V for Selection Tool, that icon is then added to my custom toolbars. Very frustrating and distracting.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  15. 2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  17. report a bug

    Mac OSX 10.15.3, on a MacBook Air
    I have 2 screens. Built in and Cinema Display (It's stacked above).
    When Illustrator is expanded to full screen on the Cinema Display, the fx button doesn't show it's menu option. If the application window is less than the full height of the screen, it shows up. Note: My Appearance panel was at the bottom of the screen, so the fx button is at the bottom of the display.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  18. Preset icons on Home Screen


    1. MBP running Mojave 10.14.6 and Illustrator 24.1

    2. Launching Illustrator – Home Screen appears as expected

    3. Have my prefs set to display Home Screen when no documents open

    4. Icons representing default presets [Letter, Postcard, Common, etc] are not positioned above the labels/sizes as they usually are [see attached screenshot]

    24 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    28 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 24.2.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  19. Can't move objects

    I can't move objects with the select tool. The only way to fix the issue is to restart the whole program, but then it happens again 10 minutes later. I've uninstalled and reinstalled as well as updated my computer to the latest version.
    I am using a 27" Mac with 16 GB of memory and am updated to macOS Catalina 10.15.4.
    I cannot do my job right now because of the issue and I have tried to seek help multiple times, but nothing has fixed the issue. There is definitely a bug with Illustrator that needs to be fixed.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  20. when I open Illustrator there are no tools showing

    I can't see my tools in Illustrator and I can't change or reset my Workspace :(

    I'm able to add some things like the Toolbar and Swatches/Layers/Etc windows, but I'm never able to see it complete, with that top bar that includes the Align + Transform + Etc

    Usually setting the Workspace to Essentials Classic does the job... please help!

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base