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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. why can't highlight multiple layers from different group anymore 24.4 update !?

    I suddenly can't highlight multiple layers from different group, by holding down the (shift) key. And deselecting with (Alt) isn't working either!

    1 vote
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  2. ガイドラインの不具合

    24.2にバージョンアップしてから、作成したガイドラインを選択ツールで動かす時に、リアルタイムで表示されなくなった。
    非常に困るので早急にバグフィックスを希望します。

    2 votes
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  3. Dialog box text selection missing blinking cursor

    When placing a cursor in a dialog box (ie font size, object transform) the blinking cursor disappears.

    29 votes
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    12 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  4. Dotted Guidelines on Retina Displays too small, and option to move Guidleines to back needed!

    I have a 27" Late 2015 iMac with a Retina display. I used to work with guidelines that were dots, but I've found that they are too small to see on a Retina display, so practically unusable, making me resort to using lines. However, if I move the same artwork window onto my second monitor (non-Retina), the dotted guidelines return to a reasonable size. If there was an option to increase the size of guideline dots as part of the UI preferences, that would be a great addition. Also: the ability to move guidelines to the back of the artwork…

    1 vote
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  5. Rename layer problem in 24.2; cursor disappears

    Mojave 10.14.6, Illustrator 24.2
    Attempting to rename a layer in the Layers panel
    Prior behavior: that the cursor would appear, could then be moved via the arrow keys
    Actual behavior: cursor completely disappears

    1 vote
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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  6. Info Palette anomalies

    The Info Palette in AI 24.2 won't resize to its normal size. Plus the CMYK fields are out of place.

    1 vote
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  7. New version of Illustrator Smart Guides do not work

    Ever since the last update, and now also with the brand new version (as of 6/17/20), the Smart Guides have stopped working properly, almost non-existent.

    8 votes
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    6 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  8. Hand Tool crashing a lot

    After the nee uptade the hand tool just dont work properly when using the space bar as shortcut.

    Operating System - Mac Os Mojave 10.14.06
    Illustrator version - 24.2 - Updated today
    Expected Result - Hand tool function to work using the shortcut
    Actual Result - Hand tool function does not work using the shortcut

    3 votes
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  9. TAB not working properly

    When I click TAB it hides or shows or the menus, but if I try to clck TAB immediately again, the function doesn't work. THis wasn't the case in the previous versions.

    TEST done on WIndows - Illustrator 24.2

    1 vote
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  10. Align to key object automatic selection in align Panel

    In the new update (24.2) I have "align to artboard" as a default but when I select multiple objects it automatically selects "align to key object" even after choosing the other multiple times. This is a new issue.

    Windows 10
    Ryzen 2700x
    nVidia gtx 1660
    16gb RAM

    262 votes
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    117 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Everyone,

    We have fixed this bug in our latest release – v 24.2.1 which is available worldwide now. Thanks for your patience on this.

    Please note that after upgrading you might still see that Align To sets itself to Align to Key Object. If you see this, please manually set the Align To to the required setting, and this reported bug will not happen again. You’ll need to this one time only.

    The reason Align To might get set to Key Object after update is because Ai remembers your last Align To on subsequent launches as well. So, if your last Align To was Key Object before quitting/upgrading, after first multi-selection, it will set itself to Key Object. After you manually change it one-time, it will work fine.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

  11. Tiny UI

    UI is super tiny and remains that way even if I choose "large scaling" in the UI preferences. I even updated the program and it's still an issue. operating on windows 10 and Adobe 2020.

    1 vote
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  12. Locate in action gives an error when nothing is selected

    Record an with the Locate Object in it.
    Select nothing.
    Run the action.
    Ai will give an error. It should do nothing, really.

    1 vote
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  13. When changing UI scale, dropdownlist is shown inverted and the bottom item is not shown.

    macOS 10.14.6
    Illustrator 2019, 2020

    Dropdown list is shown inverted when changing UI scale.
    It seems to display correctly when I mouse over it, but the bottom item is not actually displayed.

    These defects can be resolved by making the UI scale the smallest.
    This is a very troublesome problem as a script developer.
    I expect an immediate fix.

    20 votes
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  14. Rotating with selection tool buggy

    When attempting to rotate a shape using the bounding box and the selection tool, in every version previous to 24.0 I just moved the cursor outside the bounding box a certain distance and the cursor would change to a bent arrow, allowing me to click and rotate. Ever since then, I've still been able to rotate the shape this way, but the cursor arrow doesn't change to the bent arrow icon until after I click, meaning I am unsure whether or not I am about to resize or rotate the shape.

    1 vote
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  15. Workspace show problem

    Workspace panels & Tool panel continually disappear when I change the workspace from type to another and the only way to show them is to Quit the program this is toooooo Bad

    2 votes
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  16. Workspace show problem

    Workspace panels & Tool panel continually disappear when I change the workspace from type to another and the only way to show them is to Quit the program this is toooooo Bad

    1 vote
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  17. Workspace show problem

    Workspace panels & Tool panel continually disappear when I change the workspace from type to another and the only way to show them is to Quit the program this is toooooo Bad

    1 vote
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  18. Workspace show problem

    Workspace panels & Tool panel continually disappear when I change the workspace from type to another and the only way to show them is to Quit the program this is toooooo Bad

    1 vote
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  19. Workspace show problem

    Workspace panels & Tool panel continually disappear when I change the workspace from type to another and the only way to show them is to Quit the program this is toooooo Bad

    1 vote
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  20. automatic page zoom after hiding Illustrator

    Mac OS 10.15.5
    Driver[0] Name: AMD Radeon Pro 580X OpenGL Engine
    OpenGL Version: 4.1 ATI-3.9.15
    Illustrator Version: 24.1.3

    I frequently hide Illustrator with cmd-H keyboard shortcut.
    I kept noticing the system chime when returning to Illustrator.
    I recently noticed the zoom entry at the lower left corner was highlighted when returning.
    I don't think this should be highlighted, waiting for me to type a zoom percentage when I come back to Illustrator. The chime is for an incorrect entry.

    1 vote
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