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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Export for screens: in sRGB, embedding colorsync profile, compression for PNG

    I see a difference in options between photoshop and illustrator. For Illustrator, it would make sense to export for screens and force a conversion to sRGB –even when your drawing is still in CMYK. I notice that Illustrator doesn't change colormode, while Photoshop does (when exporting, PS converts to the working RGB or sRGB if you make that choice).
    Besides that, I think it is very important to add compression to PNG files. And why not embed colorsyncprofiles in PNG files? It's a benefit when profiles are embedded because webbrowsers will show the image as similar.

    5 votes
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  2. All toolbars gone - Illustrator CC 2019

    As soon as I open the Illustrator today, every toolbar was lost. Even if I click the workspace presets, it doesn't do anything. I already returned all the lost tool bars manually but when I opened Ai, they're gone again. Please fix this. Thank you.

    5 votes
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    5 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  3. Expand Appearance is greyed out in 2019 compare to CC2018, same doc, same selection, it is enabled.

    I have a document which, when I select certain objects in CC 2019 - Expand Appearance isn't available and Expand, when used, doesn't give the expected result. Exact same document, exact same selection in CC 2018 and Expand Appearance is available, and when clicked, works perfectly and as expected.
    FYI - the selection has a number of Transform effects applied to it.

    5 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  4. Ruler UI scale too small on newest version

    Windows 10 on Surface Pro 4 @ 175% (2736 x 1824)
    Just downloaded the newest version of Illustrator CC (23.0.1 - 64 bit)
    Everything about the UI seems the same, except the ruler numbers are too small to see! (Everything else seems the same as it has been for the past few years, except this.) Changing the UI Scaling in Preferences from small to medium makes everything else way too big (again, it's only the ruler that's too small...but it's very important!) And changing the resolution on my screen of course doesn't help either. It's simply the relative size of…

    5 votes
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    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  5. Art work not consolidating to the center window

    Since updating my illustrator for a week or so ago... when I open art work the arrt work does not open and I am unable to consolidate art windows into the main window. Seems like some sort of bug. The only way I can bring open files is by navigating to window > arrange > float all windows. When I drag the window back into the main panel it disapears. The open screen will not go away

    5 votes
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  6. Problems with text, bounding box, selections, scaling and more

    Hello, I’ve been having a problem with Illustrator for now a week. The version I am working with is 22.1 and I am working on a MacBook Pro 15in 2017 with Sierra 10.13.5, Processor: 2.9 GHz Intel Core i7, Memory: 16 GB 2133 MHz LPDDR3, Graphics: Radeon Pro 560 4096 MB and Intel HD Graphics 630 1536 MB,

    I noticed that the problem always starts showing up when I am working with text, especially when changing the tracking of the text. The problem shows up after usually a couple hours of work and it “resets” when restarting the application or…

    5 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  7. Attributes Panel shows Overprint for mixed selection

    The Attributes panel shows that a selection of multiple objects is set to Overprint when the selection contains objects that are not set to Overprint. Only if a non-overprinting object is selected prior to the group selection, will the Attributes will correctly show the "-" (Dash) to indicate a mixed selection. See Screenshots attached.

    5 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  8. Can't drag layers in layers palette

    I suddenly cannot drag layers in the layers palette. I just need to place a layer on top of another, which I've been doing for over a decade. Please fix this now.

    5 votes
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    5 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  9. Document as tabs does not work

    Cannot get Open Documents as Tabs to work. If more than one document is open how can I switch between documents.

    5 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  10. Units won't display properly, shows inches instead of pixels or vice versa

    Even though I change the units under preferences to display pixels, if a document was previously setup to display inches, it will not change to display pixels. It just shows inches.

    5 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  11. Spelling mistake in the touchbar Arrange option

    On the newer MacBook Pros with touchbar, there's a spelling mistake if you go to the arrange option on the touchbar. It says "Bring Froward" instead of the usual: "Bring Forward"

    5 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  12. Complete Reset (Again) of ALL Preferences After Update

    Not sure why this STILL happens, but every time there is a jump from one version of CC (today from CC 2017 to CC 2018), all preferences are dropped.
    All palettes are gone. Tool box is single column i/o 2 (as previously set). None of my preferences carried over from the version I was using right before updating. Very frustrating.

    5 votes
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  13. Properties-Panel broken since last update

    since the last update the properties-panel is broken. Even if there is enough room for all informations in the panel, it shows up cropped, with a scrollbar on the side. I have to drag the panel out of it’s window and then back again to fix this, every time I start Illustrator.

    4 votes
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  14. Icon enlarge for no reason

    This has been a little bit of a problem. I have latest version of Adobe Illustrator version 24.1.2 running macOS Catalina 10.15.4. It a little annoying and I thought the next update would have solve the issue but it did not. Here is a bug that is strange. Thanks!

    4 votes
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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  15. Welcome Screen Icons Oversized

    The preset icons on the Welcome Screen are crazy oversized and don't line up the way they used to. I quit, restarted my computer, same issues.

    4 votes
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    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  16. Toolbars missing + NO RESET available!

    All my toolbars are missing. Updated to last version after that happened - no change.

    RESET button on toolbars does not work.

    only ESSENTIALS CLASSIC toolbar selection allowed.

    4 votes
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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  17. UI bug occurring daily

    Everyday after the most recent update I've been getting the bug where the user interface glitches as seen in the photo. The print dialog box also show completely blank until the mouse hovers over the buttons then only the button show up and the rest of the dialog box stays white.

    4 votes
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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  18. Guides are too thin since last update

    Since the last update (23.0.4) guides are almost invisible, especially when using the document grid in combination.

    This is only the case when GPU performance is on. When it's switched off, the guides appear as usual. In the previous Illustrator version this problem didn't exist...

    The strange thing is: while dragging other guides, or making a rectangle selection with the Selection Tool, the guides become thicker again. But, when I release the mouse again, they become thin again.

    I work on a MacBook Pro (Retina, 15-inch, Mid 2014) model, NVIDEA GeForce GT 750M 2GB Intel Iris Pro 1536 MB. MacOS…

    4 votes
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    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  19. command-option buttons not working. can't duplicate or get to selection tool by hitting command when I am using another tool

    when I am using a tool and want to get to the selection tool without releasing the other tool I am working with (like if I am typing and want to move the text I can just hit command and the curser changes to selection tool and I can move it and when released automatically becomes the text tool again, use this for many different tools).

    -when I hold command and option down it would duplicate but it is not duplicating.

    4 votes
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    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  20. File tab header has different file name, but same file is displayed on both tabs

    File A is open.
    File B is double clicked to open in new tab.
    File B info appears in tab header, but File A is displayed as the contents.
    File B can be closed and its original contents are preserved.

    Illustrator 20.03
    Mac OS 10.14.4

    4 votes
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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