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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Guides are too thin since last update

    Since the last update (23.0.4) guides are almost invisible, especially when using the document grid in combination.

    This is only the case when GPU performance is on. When it's switched off, the guides appear as usual. In the previous Illustrator version this problem didn't exist...

    The strange thing is: while dragging other guides, or making a rectangle selection with the Selection Tool, the guides become thicker again. But, when I release the mouse again, they become thin again.

    I work on a MacBook Pro (Retina, 15-inch, Mid 2014) model, NVIDEA GeForce GT 750M 2GB Intel Iris Pro 1536 MB. MacOS…

    4 votes
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    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  2. command-option buttons not working. can't duplicate or get to selection tool by hitting command when I am using another tool

    when I am using a tool and want to get to the selection tool without releasing the other tool I am working with (like if I am typing and want to move the text I can just hit command and the curser changes to selection tool and I can move it and when released automatically becomes the text tool again, use this for many different tools).

    -when I hold command and option down it would duplicate but it is not duplicating.

    4 votes
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    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  3. Unable to drag objects

    I have come across this several times now. Unable to reproduce, but periodically you lose the ability to drag objects in Illustrator. You can rotate, nudge and use manual transform tools, but can't left-click + drag. The only way to resolve it is to restart the machine (not just Illustrator). A nuisance! Build 23.0.2 Win 10 64.

    4 votes
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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  4. File menu and dialogue boxes black/invisible

    Since the most recent update, Illustrator will periodically loose the ability to display dialogue boxes and drop down menus. Drop down menus show black until I mouse over, and then the items show as I mouse over then. But the dialogue boxes remain invisible. I can "navigate" blindly sometimes and get my document to save without seeing what I'm clicking on (muscle memory, I suppose), but sometimes the whole program just crashes. This has been happening consistently over the past few weeks. 2-3 times a day.

    I'm using a Lenovo Ideapad 330 withWindows 10, using the most current release of…

    4 votes
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    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  5. Panels don't open with Application Frame turned off

    On MacOS, when Application Frame is turned off, and Window panels (ex: Layers, Artboards, Swatches, etc.) are condensed, the Window panels will not appear when clicked on. They only work if Application Frame is on.

    Illustrator 23.0.1
    MacOS 10.14

    4 votes
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  6. Lost Action Shortcuts

    It is telling when "Actions" is not even included in the "category" menu.

    Load a saved Action set that includes Actions with keyboard shortcuts
    Perform an "Undo" in AI
    The Actions you just installed will be deleted
    Perform a "Redo"
    The Actions will reappear but without keyboard shortcuts.

    First: "Undo" should NOT affect the Actions.

    Second: What is the deal with the lost Shortcuts??????

    I am looking for a compelling reason to "upgrade" Illustrator. I am told this bug still exists in CC 2019!

    4 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  7. The keyboard stops to work

    The keyboard stops to work with no reason apparent. I have to restart the app to fix it (for a while).

    4 votes
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  8. Moving section of object with Direct Selection is too constrained

    I've been experienced this issue with Illustrator CC2017 and later.

    Illustrator allows a user to use the Direct Selection tool to move a section of an object and constrain the angle of movement by holding down the shift key during the movement. However, older versions of Illustrator didn't require that the movement of the cursor remain exactly on the angle of the desired move. With older versions of Illustrator, a user could simply shift-drag a section of an object with the Direct Selection tool and the section would move regardless of the cursor direction, however, the angle constraints set up…

    4 votes
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    4 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  9. Problem with snap / smart guides

    Illustrator 22.1, Max OSX High Sierra 10.13.3

    The smart guides are always a little off, unless I zoom a lot.

    For example, when I want to cut a path at an intersection, with CC2018, the cut is always a little off.

    It happens with many other actions: moving anchor points, clicking on a path end point to continue drawing, adjusting tangents... the smart guides show the correct point, but the action snaps to something else.

    See the example below, where I'm trying to continue that red line.

    4 votes
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  10. 4 votes
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    8 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  11. Vectors disappearing

    When working on art-boards with a lot of vectors, not all of them show up. It's as if it can't handle working with that many.

    4 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  12. Wacom Cintiq major problem

    Wacom Cintiq and Illustrator 22.0.1 doesn't work. Cintiq cursor is stopping to respond after 2 seconds. In other apps it works without problem. Issue appeared after latest update.
    Wacom drivers are up to date

    4 votes
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  13. Polish translation TERRIBLE QUIRKS

    ADOBE ILLUSTRATOR
    POLISH TRANSLATION

    1)

    WHERE
    Right click on typographic object

    ENG
    Create Outlines

    PL current
    ZmieĠna krzywe

    PL proper
    Zmień na krzywe

    REASON
    A terrible, ugly typo - present for many editions of Illustrator!!!
    Ġ character does not exist in Polish language
    IT MAKES ME SICK EVERY TIME I LOOK AT IT!!!

    2)

    WHERE
    Illustrator CC -> Preferencje -> Jednostki
    Illustrator CC - > Preferences -> Units

    ENG
    Type

    PL current
    Typ

    PL proper
    Tekst

    REASON
    Translator didn’t give a **** about the context

    3)

    WHERE
    Nazwa palety narzędziowej: Odnajdywanie ścieżek
    Tool palette name: Pathfinder
    MENU: Okno -> Odnajdywanie…

    4 votes
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  14. Stop Button not Working

    If I open something but I changed my mind, I see there's a stop button while it's loading, but I can click on that stop button all I want, it doesn't want to stop. What's the point of having a stop button then?

    4 votes
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  15. Bounding box is incorrectly displayed on multiple highdpi displays

    When using multiple monitors with different Hi-DPI settings on Windows OS, the bounding box for the selected item is sometimes displayed incorrectly.
    I work on a dual display setup: my primary monitor is a 15.6inch 4K display @ 200% DPI scaling settings, and my second monitor is 24inch 2560*1440 display @ 125% DPI scaling.
    When working on a larger second monitor, the bounding box for a selected item is displayed at an incorrect position, which makes the work very difficult.

    4 votes
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  16. Hitting Enter/Return to confirm after modifying values (Stroke, Opacity, Etc) in the Top Toolbar Opens a Move Dialog Box Instead

    When modify values such as opacity in the toolbar, i have always hit enter/return to confirm changes. As of recently however, this now opens a Move dialog box instead of submitting my changes. (See the attached gif for an example)

    If there is something wrong about my workflow please let me know, but I don't currently see any other way of confirming these types of minor edits.

    After several rounds of cancelling the move dialog, the changes will miraculously go through, but there doesn't seem to be any rhyme or reason as to why. As you can imagine, this is…

    4 votes
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  17. Drop down menus stop working

    Drop down menus will stop working at random. For example, the weight menu under the character panel will not drop down. However, if for example I have my font set to "Black", although I cannot use the drop down menu, I can select the word "Black" and type "Bold" and it will switch the font to bold.

    This happens with various menus throughout the software. I have not been able to fix it. Even after quitting the program and restarting my computer the issues persists.

    4 votes
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    Request to Contact Support  ·  4 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  18. Blinking Cursor absent in Artboard panel

    Operating system: Mac OS 10.14.6
    Illustrator version: 24.2.3

    Hi, When typing inside the Artboards panel to name artboards the blinking cursor appears to be missing.
    Regards
    Gary

    3 votes
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  19. Minor issue - Old date on splash screen (2019 instead of 2020)

    I launched version 24.2.3 and noticed that it says © 1987-2019 instead of © 1987-2020 on the splash screen. Other up-to-date Adobe apps says 2020.

    3 votes
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  20. Cursor in palette fields is almost not visible

    The cursor in any field where you can insert values is so light that you can almost not see it.
    The contrast in the fields should be increased so that the cursor is visible again.

    OS X 10.15.6, Illustrator 24.2.3

    3 votes
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