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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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941 results found

  1. The windows I last opened are forgotten every boot up. Only the project window opens by default. (Switching Workspaces doesn't open windows)

    The windows I last opened are forgotten every bootup. Only the project window opens by default. (Switching Workspaces doesn't open the windows it normally opens either. The windows that were opened do not change when switching Workspaces.) I have to open each window manually every bootup.

    1 vote

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  2. Keybord shortcut doesn't work for Object > Expand

    I added a custom keyboard shortcut for
    Object > Expand (Alt+Shift+Ctrl+L)
    It has no conflict with any other shortcut

    For example, while I have a rectangle selected and it has a stroke applied, if I select the expand command from the menu, it works flawless.
    But if I hit the "Alt+Shift+Ctrl+L" keys, the shortcut won't work until I expanded first from the menu command

    Only after I clicked on the menu command, the keyboard shortcut starts working again

    1 vote

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  3. Corner Handles don't allow object rotation every time. seems to work intermittently.

    Corner Handles don't allow object rotation every time. seems to work intermittently. Illustrator 28.1, Apple M2 Pro powerbook, Ventura

    1 vote

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  4. The interface UI font fails to follow the Windows system settings. A lot of serif fonts are used in

    The interface UI font fails to follow the Windows system settings. A lot of serif fonts are used in Chinese, making it very difficult to distinguish.

    The red part does not follow the operating system font, and the blue part correctly follows the operating system font. In Chinese Windows, the default font of the operating system is "Microsoft Yahei"

    https://community.adobe.com/t5/image/serverpage/image-id/647274i34CCB4C6B92C28D8/image-size/original/is-moderation-mode/true?v=v2&px=-1

    3 votes

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  5. Bounding Box outside path and wrong dimensions

    After 22 years of using Illustrator, the bounding box does not works anymore as it was used to.
    When I draw a square of 10mm x 10mm with a centered path of 0,5mm the bounding box was always visualized precisely over the path and the dimensions of the square are 10x10mm
    Since yesterday (01.18.2024) the bounding box is visualized outside the path and the dimensions are 10,5 x 10,5mm
    Hope that is only a bug and not a feature

    Version 28.1 (64 bit) on Windows 10

    1 vote

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  6. The menu does not respond well right after Illustrator launches

    en_US

    Immediately after starting Illustrator, the menu does not respond to clicks and only works once every two times. Also, the phenomenon occurs that opening a new document does not show up the first time. Focusing on another application and refocusing on Illustrator fixes the problem.

    While investigating the cause, it seems to be triggered by the presence of an invalid plugin or its warning screen. Without it, it worked fine.

    Steps to reproduce

    1. Put the invalid plugin into Illustrator's plugin folder
    2. Start Illustrator
    3. Click the File menu

    Expected result

    The File menu will open.

    Actual result

    Nothing happens. A…

    7 votes

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  7. Selection of Advanced Option When Creating New Artwork Seems Buggy

    The drop down menu of the selections for Advanced Options when creating new artwork looks buggy. The selections text gets cut off, and the drop down menu bar seems condensed hence not able to see the text of the selection.

    I'm on Windows platform, desktop.

    1 vote

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  8. カラーウィンドウの改善

    以前からカラーの数値入力はTabキーを使用して移動していました。
    2024年版は#が追加され、そこから更にTabキーを押すと上に移動せず全てのタブが閉じてしまいます。
    タブを閉じずに上の入力に戻るよう改善をお願いいたします。

    2 votes

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  9. "export for screens" beachball bug

    I am on a M2 MBA running the latest macOS. I have a bluetooth Logitech MX master 3S. I have illustrator 28.1

    When using 'Export for Screen', if I have a document with 20+ artboards, there is a scrollbar on the Artboards tab.

    If I use the mouse LEFT BUTTON to drag the scrollbar or use the mouse LEFT BUTTON to click on the arrows on the scrollbar, Illustrator will beachball and I have to use Force Quit to close it.

    If I use the mouse WHEEL to scroll the panel, I am able to make my selections - the…

    1 vote

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  10. Transform Pattern Tiles Checkbox in Settings resets after applying Transofm Effect in Appearance Panel

    Hi there!
    When you check "Transform Pattern Tiles" in Settings, and after that - edit or apply the Transform effect in the Appearance panel without checking "Transform Patterns" in the Transform Effect window (even if you are not editing a pattern fill), the "Transform Pattern Tiles" checkbox in Settings resets.

    You don't think about Patterns when you are editing not a pattern fill. So it's insanely inconvenient.

    5 votes

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  11. Top Bar Menu Items Stop Responding

    Platform: macOS Sonoma 14.2.1 Illustrator: 28.1
    While operating and working on a drawing portions of the Title Bar Menu no longer respond to clicks (File, Edit, Object, Type, Select, Effect, View Window) however the Illustrator and Help still respond.

    It was necessary to use keyboard shortcuts to save work and was necessary to quit and reload Illustrator and then load the file I was working on and the menu items now respond.

    Has happened numerous times while working on recent drawings.

    24 votes

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    It seems like this problem happens only for Mac Sonoma users...

    Downgrading to a previous version of MacOS seems to be a viable workaround at the moment.

    This is not a proposed solution though.

    If this happens for you at earlier versions — please comment.

  12. Toolbar menus display only two rows at a time

    I'm using Illustrator 28.0 on Windows 11 Professional, Lenovo ThinkPad laptop. Since the latest update, the toolbar menus show only two rows with the option to scroll up/down to see the other items (two at a time), which is very inconvenient. I've closed and restarted Illustrator, but no change to the interface.

    1 vote

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  13. Can't go full screen on Mac

    The latest version of Illustrator (28.1) will not go full screen. When I click the maximize (green plus) button in the top left of the window it does nothing. I'm running Ventura 13.4.1

    1 vote

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  14. モックアップの宣伝ポップアップが、右上に出てくるのを閉じても、またイラレを立ち上げると出てくるので、一度閉じたら、二度とでてこない機能をつけてほしいです。 / Mockup ad reappears on relaunch

    モックアップの宣伝ポップアップが、右上に出てくるのを閉じても、またイラレを立ち上げると出てくるので、一度閉じたら、二度とでてこない機能をつけてほしいです。

    1 vote

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  15. 1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  16. Swatches panel does not remember the size of chips when toggling List / Thumbnails view

    When I choose to display Large Thumbnail View in Swatches panel’s flyout menu, I expect Ai to respect my size choice and remember it, when I use the two buttons in the panel itself to switch List / Thumbnails modes.

    Instead, Illustrator forces it to Small (which can be OK, since I never chose the List to be large) and does not even remember my previous choice when I switch back (which is totally not OK).

    See the GIF, please.
    Love and honor user data. This is what we use the app for — to create data. This includes not…

    6 votes

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  17. Fix rich tooltips causing screen flickeringin still in 28.1 64 bit win 11

    Please fix rich tooltips. they still keep flickering the screen completely when the pop up. User fix is to turn rich tooltips off in prefernces.

    1 vote

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  18. Making adjustments to a value within a panel's field, either through a scroll wheel or a swipe up/down gesture, operates inversely.

    1) Click on a field with a certain value in a panel (e.g., "Keyboard Increment" value in the "Properties" panel).
    2) Scroll up or down to adjust its value.
    3) Scrolling up will result in decreasing the value.
    4) Scrolling down will now result in increasing the value.

    This is counter intuitive. It should work vice versa. Scrolling UP should INCREASE the value, and scrolling DOWN should DECREASE it.
    Please, fix it.

    2 votes

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  19. The small Generative AI marketing window won't close.

    When starting work this morning, a small marketing window popped up inviting me to try Generative AI. I click on the little X in the upper corner but it wouldn't close without restarting Illustrator. These marketing windows are interfering with production and are useless, please stop using them.

    17 votes

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  20. Giant splash screen ads in paid for, professional subscription is a BUG

    I am sick to death of the huge, intrusive, non-cancelable, and occasionally completely incapacitating ads popping up in a very expensive, professional, enterprise-level paid-for subscription. This is so unbelievably unprofessional and unconscionable in a paid subscription.

    I have been working for 10+ hours today in Illustrator and Photoshop, and have had several pop ups. But this one was the last straw. It nearly covered the whole screen. I can't close it and tell it never ask me this again, oh no, I can only request that it defer the annoying shill until the middle of another, future, equally tense deadline…

    3 votes

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