941 results found

1. First colour value should be highlighted by default

   When SHIFT-clicking the colour swatch to bring up the Alternate Colour UI, the first selectable value should be automatically highlighted so that I can type a value in without having to first focus on the entry field with either a mouse click of by hit the TAB key.

   A near identical request as this one I recall from a while back:

   https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/36064045-rotate-dialog-box-should-have-value-highlighted-by

   The UI should operate this way by default for any pop-up type dialog/panel.

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2. Error de bloqueo

   Al utilizar el programa se queda colgado y me obliga a forzar salida. Luego de cerrarlo me tira que es un error de bloqueo.

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3. Incorrect handling of mouse clicks on the Home Screen

   On the Home Screen (Preferences > General > Show the Home Screen When No Documents Are Open) the tiles representing the recent documents handle mouse clicks incorrectly.

   Currently, to register a MOUSE CLICK event and open the clicked document, the position of the mouse cursor during the MOUSE DOWN event and the subsequent MOUSE UP event must be exactly the same.

   Normally, to register a click it's enough that both DOWN and UP events occur within the same active area. It means that the mouse cursor can move while the mouse button is down (between the DOWN and UP events), and the click will still be registered.

   For example, this is correct for the same Home Screen, if you try to click on one of the Presets buttons.

   This is a minor issue if one uses a mouse. But many graphic designers use graphic tablets. And with a graphic tablet it's very difficult to perform such a click. Meaning that for a significant part of the Illustrator's user base the recent documents section is very inaccessible.

   On the Home Screen (Preferences > General > Show the Home Screen When No Documents Are Open) the tiles representing the recent documents handle mouse clicks incorrectly.

   Currently, to register a MOUSE CLICK event and open the clicked document, the position of the mouse cursor during the MOUSE DOWN event and the subsequent MOUSE UP event must be exactly the same.

   Normally, to register a click it's enough that both DOWN and UP events occur within the same active area. It means that the mouse cursor can move while the mouse button is down (between the DOWN and UP events),… more

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4. The work area moves by itself

   The workspace moves by itself, I can't stop it, the arrows for moving in the program don't work, it's impossible to work in Adobe programs

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5. Menu items missing

   I guess this is a bug, but a lot of items are missing from the menus on my Illustrator. The ones I notice most are Window and Object, I'm not sure if stuff is missing from the other menus as well. I have everything up to date, and I'm on Windows 11, version 23H2.

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6. Grey Work Area (unresponsive)

   I'm on a 2020 Dell XPS 15
   Tried Versions 27, 27.4, 28 and most recent of Illustrator.
   Only started having this issue within the past month.
   All other Adobe products are working perfectly fine.

   When attempting to open any existing document, the work area briefly flashes with the document before turning into a blank grey screen. I can't click on anything in the work area, but the tools can all be selected. The mouse icon doesn't change from the windows white mouse icon to the larger black Adobe mouse icon, so it seems like the work area isn't functioning at all.

   That means nothing happens when I recenter the artwork in the window (still just blank grey), and I can't create a new artboard.

   This is not a version issue, I have uninstalled and reinstalled 3 different versions, going back to version 27, which has briefly worked, but then overnight Adobe shut down with an error and I'm back to not being able to work on anything.

   I have tried turning on and off the legacy new menu item to no benefit. The issue is in the document window itself, not a menu.

   This is getting really frustrating and I need to use this program for work.
   Any help is really appreciated

   I'm on a 2020 Dell XPS 15
   Tried Versions 27, 27.4, 28 and most recent of Illustrator.
   Only started having this issue within the past month.
   All other Adobe products are working perfectly fine.

   When attempting to open any existing document, the work area briefly flashes with the document before turning into a blank grey screen. I can't click on anything in the work area, but the tools can all be selected. The mouse icon doesn't change from the windows white mouse icon to the larger black Adobe mouse icon, so it seems like the work area isn't functioning at… more

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7. Can't Switch Between Documents / Windows

   Having multiple documents open - sometimes I can switch between them with a quick Alt-Tab, but mostly I get the error sound (Windows).

   Using Alt-Tab or using the mouse has the same results.

   On occasion I can switch documents, but that's usually one out of ten attempts.

   This only happens with Illustrator documents/windows - so if I tab over to another program there isn't an issue.

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8. Dragging Pallets from monitors with different magnifications causes problems

   I have two monitors on my desktop. Both are 4K but one is set to magnification 100% and the other set to 175% for easy reading. When I run Illustrator on the 100% monitor and the pallets slip over to the 175% monitor, the pallets enlarge to 175%. Dragging them back to the 100% monitor leaves them at 175% magnification (which is much bigger than everything else).

   The magnified pallet still takes up the size of the regular un-magnified pallet, but the contents are too big to work and there are no scrollbars. So the Pallet boundaries are resized, but not the contents.

   I have two monitors on my desktop. Both are 4K but one is set to magnification 100% and the other set to 175% for easy reading. When I run Illustrator on the 100% monitor and the pallets slip over to the 175% monitor, the pallets enlarge to 175%. Dragging them back to the 100% monitor leaves them at 175% magnification (which is much bigger than everything else).

   The magnified pallet still takes up the size of the regular un-magnified pallet, but the contents are too big to work and there are no scrollbars. So the Pallet boundaries are resized, but… more

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9. Plugin menu items in Select menu appear above saved selections without a divider

   Plugins can add their own menu commands in different menus.
   Specifically in Select menu, they get treated weirdly.

   Normally, without any plugins installed, the bottom of Select menu looks fine, like this:
   Save Selection...
   Edit Selection...
   Update Selection ← this is a new command added recently
   <end of menu>

   When at least one saved selection is added, Ai adds a horizontal separator and list saved selection under it:
   Save Selection...
   Edit Selection...
   Update Selection
   ————————————————
   My Amazing Selection
   <end of menu>

   Again, descent.
   But with plugins onboard it looks like the attached image.
   All plugin items are placed under the separator, above the saved presets (and if no selections are saved, there is no separator even).

   Not OK, and it always bugged me.

   The order I think makes more sense is this:
   Save Selection...
   Edit Selection...
   Update Selection
   ————————————————
   My Amazing Selection
   ————————————————
   Plugin items
   <end of menu>

   It makes the saved selections closer to their corresponding commands, and separates them from plugin items. Surely, when no selections are saved, the separator still should be there, to separate plugin ones from native commands.

   The developer told me they add the menu commands to the kSelectMenuExternalGroup, 'as prescribed by Adobe'.
   Within that menu group (not alphabetized), the menu items are added in whatever order the plugins are loaded. The developer has no control over where Illustrator chooses to add its saved selections and possibly its separator.

   Please address this.

   Plugins can add their own menu commands in different menus.
   Specifically in Select menu, they get treated weirdly.

   Normally, without any plugins installed, the bottom of Select menu looks fine, like this:
   Save Selection...
   Edit Selection...
   Update Selection ← this is a new command added recently
   <end of menu>

   When at least one saved selection is added, Ai adds a horizontal separator and list saved selection under it:
   Save Selection...
   Edit Selection...
   Update Selection
   ————————————————
   My Amazing Selection
   <end of menu>

   Again, descent.
   But with plugins onboard it looks like the attached image.
   All plugin items are placed under the… more

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10. Tool window won't update content when clicking on a different tab

    This bugs seems to come on after a while of everything working normally.

    I have multiple windows (e.g. 3 - Character/Paragraph/Open type) grouped together on one panel. When I click on an unfocussed tab to bring that to the front, nothing changes. The content below remains the same.

    For example if 'Character' was in focus, and I wanted to access 'Paragraph' options. If I click on the 'Paragraph' tab, I still see the 'Character' options.

    See video.

    This is also happening with the document tabs too. I click between my open documents and nothing changes on the artboard below.

    I am currently using Illustrator 2024 version 28.0 on a 2023 Macbook Pro 14" running OS Sonoma 14.0.

    Quitting and relaunching Illustrator seems to fix it.

    This bugs seems to come on after a while of everything working normally.

    I have multiple windows (e.g. 3 - Character/Paragraph/Open type) grouped together on one panel. When I click on an unfocussed tab to bring that to the front, nothing changes. The content below remains the same.

    For example if 'Character' was in focus, and I wanted to access 'Paragraph' options. If I click on the 'Paragraph' tab, I still see the 'Character' options.

    See video.

    This is also happening with the document tabs too. I click between my open documents and nothing changes on the artboard below.

    I… more

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11. Pfadwerkzeug

    Das Pfadwerkzeug funktioniert bei mir nicht,es kann nicht angeklickt werden da es grau ist, es funktioniert nur das Pfadwerkzeug Vertikal jedoch benötige ich das "normale" Pfadwerkzeug. Arbeite am Laptop.

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12. Illustrator gets minimized when toolbars get touched at Mac Sonoma 14.1, with application frame disabled

    By updating to MacOS 14.1, In Illustrator 2024 28.00, as soon as you touch the toolbars, they disappear. Keeping the "Application Pane" active does not give the error. Can it be solved. A thousand thanks!

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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Apple has seemingly fixed the problem with their MacOS version. Please update to check if this get it resolved for you.

    Comment back if it still happens for you with MacOS 14.1.1 update installed.

13. Shift does not select multiple items any longer - Ai 28.0 / Mac OS 14.0/Mac Studio 2022

    Adobe AI upgraded on my system today to Illustrator 28 - 2024. Shift no longer works to select multiple objects or points. I use illustrator about 4-8 hours a day so I am very aware of the intended capability of the shift key while working. I have rebooted to hope for a resolve .... I can't seem to regain the functionality. My previous version of Ai did not perform this way. Bummed to consider having to downgrade back to previous version of Ai. Hope this helps bring attention.

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14. Generative Pop-ups causing file open click issues in MacOS Ventura

    The popups that push the generative AI features (which should be permantally dismissable, but that's another issue) cause a bug in the file open... menu. If the popup remains open, and you click File > Open... the file dialog opens, but you cannot click on any files. Closing Illustrator and re-opening will fix the issue.

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    Done (In Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The assumed fix for this problem is pushed into the Prerelease 28.2.521 version, which is available for members of the Prerelease program only.

    After the Prerelease community verifies the fix, it’s going to be pushed into the next general access build or Beta build.

    The status will change then. Stay tuned!

15. Shortcut for "New from template" does not always work on the home screen

    Open a fresh instance of Illustrator 2024 mac, use the CMD+Shift+N shortcut to open the new from template window, close it and try again. Most often the shortcut does not work. This is also the case if the shortcut is used after closing a file and returning to the home screen.

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16. status bar

    상태바를 화면의 원하는 곳으로 옮길수가 없어요.

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17. Cannot re-select zoom level in status bar

    I recently updated to MacOS Sonoma and Illustrator 27.9. I am using a single monitor setup. I can select the zoom once from the status bar, but when I try again it is not selectable.

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18. Window keeps resizing

    The window keeps resizing. I use Spectacle (a simple window resize tool that works with every other program). It's very handy to have shortcuts to move windows around like PCs do, but Mac doesn't support by default.

    Now when I do certain actions, the window shrinks back down to less than full size. It's very annoying and never used to happen. Please fix!

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19. Can't move the Recolor Panel on a small screen

    My screen resolution is 1366 x 768, I am facing this problem since I started using this laptop (HP EliteBook 850 G3): everything in Illustrator is working fine, but I am not able to move Recolor Panel, because the top section of recolor panel is hidden under the ruler, I have to hide the ruler and how somehow hardly I can move the panel.

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20. UI scaling reverts when using a 4K monitor

    I've enabled UI scaling to the second smallest option, and it initially works, but if I open a window from my workspace when the workspace is collapsed into icon view, and then go back to the full workspace view, the UI for the window downscales. Steps to reproduce:

    1. Set UI scaling to second smallest option
    2. Restart Illustrator
    3. Expand Workspace to panels (note UI size)
    4. Collapse Workspace to icons
    5. Click on an icon to open window
    6. Click on the same icon again to collapse the window back to the Workspace
    7. Expand the Workspace to panels again (note UI size for the window you opened is now smaller)

    Note: This only happens if the program is in fullscreen mode.

    Illustrator version: 27.9 (64-bit)
    Windows version: 10.0.22621 Build 22621 (Windows 11)

    (The screenshots uploaded in the wrong order)

    I've enabled UI scaling to the second smallest option, and it initially works, but if I open a window from my workspace when the workspace is collapsed into icon view, and then go back to the full workspace view, the UI for the window downscales. Steps to reproduce:

    1. Set UI scaling to second smallest option
    2. Restart Illustrator
    3. Expand Workspace to panels (note UI size)
    4. Collapse Workspace to icons
    5. Click on an icon to open window
    6. Click on the same icon again to collapse the window back to the Workspace
    7. Expand the Workspace to panels again (note UI size for the… more

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