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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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941 results found

  1. 1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  2. Page ruler covers contextual task bar

    The default position for Contextual Task Bar is on top left corner of the page and when the ruler is on top half of the bar is covered by ruler. The user must relocate the bar to use it properly...

    5 votes

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  3. Cannot select multiple files from creative cloud to place

    ctrl or shift key cannot be used to select multiple files from creative cloud to place. However, I can select and place multiple files from my computer.

    2 votes

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  4. error en comandos

    No permite utilizar ningún comando, ni para acercar o alejar. nada...

    1 vote

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  5. Illustrator Window hopping around constantly - unusable

    A lot of times when I use any illustrator function, like switching to layers, switching panes, or choosing any tool - the window just jumps away.

    What the heck is that? It makes it unusable because my window just jumps around on the screen?

    2 votes

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  6. Translation error for Turkish

    Column for Turkish is Sütun; but it is misspelled and written as sütün.
    All sütün words must be replaced with Sütun.
    You can see it in new document window (sütünlar).

    3 votes

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  7. Make Adobe products inclusive for people with vision problems.

    It is impossible to change the menu color (make it dark like the rest of the interface) in Illustrator even after editing the registry in Windows 11. Only the Effect menu changes color according to the system settings, the rest (File, Edit, Type etc) remain blinding-white, which is critically bad for people with vision problems.

    3 votes

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  8. Can't copy paste between tabs using the keyboard shortcut

    I've found lately that copy pasting content from one open document to another doesn't work when using the Ctrl-V shortcut. Manually selecting Edit->Paste from the menu seems to work as a workaround.

    I'm using Illustrator 28.7.1 64-bit on Windows 10 21H2

    0 votes

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  9. Transparency grid turns off when panning or zooming

    Transparency grid is not active when panning or zooming in a document creating constant flickering when moving around in a document.

    2 votes

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  10. Zniknął pasek narzędziowy.

    Zniknął pasek narzędziowy. Z Illustratora BETA i z wersji stabilnej. Dopiero po przeinstalowaniu Illustatora w wersji stabilnej pasek narzędziowy powrócił w wersji stabilnej. W BETA nadal brak paska.

    2 votes

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  11. Where to begin?

    The progression of Illustrator over the last 2 years has become maddening. Im sure this will never be read but having come to the end of my tether i need to say something somewhere. Firstly, at work, i use the same size image and format to start 99.9% of all my work. Yet every time i open illustrator, i have to put thoise dimensions in manually, in the recent section is just has 3 standard sizes (one of which is only ever used in the US, i am not in the US)

    Secondly, every time i open illustrator it reverts…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. Horizontal Scroll **** + mouse wheel

    On mac OS, Illustrator version 27.8

    Scrolling horizontally using SHIFT key + mouse wheel, is broken, and appears to be an obvious mathematical error.

    Expected behaviour is for the view to scroll left or right.

    Actual behaviour is that is works at some zoom levels, say 300% or 400%, but at higher zoom levels it barely scrolls a few pixels, and at 100% or less, it scrolls the entire page or worse for the smallest increment of the mouse wheel.

    It seems clear that the zoom amount has been factored into the scroll amount inversely by accident.

    This is a…

    3 votes

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  13. HEX References don't copy first time when you click on them!

    It's a new bug. But every time I click on the HEX panel in the Color palette, and press 'CMD+C' to copy, it deselects it the first time I do it, so every time I have to do it again. IT'S INFURIATINGLY TIME-WASTING.

    A similar thing happens in Photoshop, when you click on the 'Opacity' in the top of the layer palette. When you clicked on the word 'Opacity' it used to highlight the percentage so you could type your own, or 'Shift+down-arrow or 'Shift+up-arrow' to increase or decrease the opacity, or just type your own in. This doesn't happen…

    2 votes

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  14. Illustrator UI Scaling Issue

    I am currently using Illustrator version 27.3.1 on a modern Lenovo laptop and the UI is far too small and hard to see. I have had this same problem now for the last few years of updates of the program. I have searched this issue many times and have tried all the solutions that have been offered by the community support and none of them work. Has there been a solution for this issue developed yet?

    1 vote

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  15. 1 vote

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  16. Changing file name while file is open provides no contextual response in cloud.

    Windows 11 Pro
    22H2 - Build: 22621.1992
    Experience Pack: Windows Feature Experience Pack 1000.22644.1000.0

    Illustrator V. 27.7

    While In illustrator I realised I saved two iterations of the same name (I had intended to overwrite the previous cloud saved file but instead if added (1) to the name.

    In the home area I clicked my files and proceeded to change the name, hitting enter did nothing, hitting the enter on the d-pad did nothing. Clicking away did nothing. I had an epiphany and realised it was because I had the file open i couldn't change the name.

    However, this didn't…

    2 votes

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  17. Workspace keeps disappearing

    I had a custom workspace of everything I needed and right where I wanted it. Multiple times now I open up AI and my workspace is no longer there. I create a new one just how I want it again, and a short time later it disappears again and I have to start all over again. I don't know if its happening because of updates or something else, but it's frustrating and it throws off my workflow cause I have to keep taking take to reset everything.

    2 votes

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  18. All menu item shortcuts are grayed out

    Illustrator 2023, v27.7
    MacOS Ventura 13.2.1
    Wacom intuos pro
    Apple Magic Mouse

    at some point, all the shortcut menu items became grayed out...I can USE the actual shortcuts like CTRL+X and CTRL+V
    i can select the commands in the menu and get them to work...but it's weird... not sure if it is associated with other weird behaviors like not being able to select and move an object?

    1 vote

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  19. Tool bar and windows not visible on start up

    Illustrator doesn't show any toolbars/widows when it is starting up. Also, it's not possible to create a new document.

    1 vote

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  20. 右クリック時のコンテクストメニューがズレる(クリック点を起点とぜず、離れた位置に表示される)

    Mac M2Pro(Mac14,12) , Ventura v13.4.1, Ai2023(27.6.1), 4Kモニタ(27inc,3200x1800表示)

    新規でAi2023(27.6.1)をインストールしたのち表題の現象が起きる。その他のバージョンのAIはインストールしていない。
    環境設定をリセットすると直るが、改めて環境を設定してしまうと同じ現象がおきる。環境設定内の何かしらの項目が悪さしてそうですが一つ一つは検証していません。
    27.7のアップデートが来ていましたのでアップデートしましたが変わらず。

    追加:Ai2023をアンインストールしてAi2022バージョンも試しに入れてみましたが、同じくなにかしら環境設定をしてしまうと設定クリアするまではズレたままです。

    OSシステムのディスプレイ設定で2560x1440に変更してみたりなど試しましたが改善しませんでした。

    1 vote

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