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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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341 results found

  1. Ich kann kein leeres neues Dokument mehr anlegen.

    Seit der neuen Version, ist es wohl nicht mehr möglich ein simples neues Dokument anzulegen. Ich habe es auf jeden Fall so schnell nicht gefunden und finde diese Verkomplizierung unverständlich. Stattdessen meldet sich hier Adobe Stock mit diversen Vorlagen. Wieso dieser Weg. Im Vordergrund müsste doch erst einmal die eigene Kreativität stehen, bevor man sich vielleicht von irgendwem inspirieren lässt.

    1 vote

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  2. Missing canvas

    I used basically every option just to check if that'll help. I have no idea what I've done, it just disappeared when I was trying to delete all selections. It's still the same after restarting the program. Pls help. ;-;

    1 vote

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  3. Allow templates to save a color profile

    Allow templates to save a color profile instead of opening EVERY TIME as untagged RGB or CMYK. Or at the very least, since Color Management Policy is set to Convert to Working Space... DO THAT!

    3 votes

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  4. New Document dialog box text fields - highlighting of text fails consistently

    1. Illustrator 25.2.1 (64-bit) on Windows 10 Home

    2. Selecting the 'Create New' button on home screen (without no documents opened).

    3. When configuring the document on the right pane of the New Document dialog box, I expect to be able to (consistently) select text (e.g. width and height values) in the text fields by doing a press-and-drag to highlight it on the right pane of the dialog box.

    4. However, I wasn't able to highlight the text in the New Document dialog box. Instead, I have to press Backspace on the keyboard to delete the default before I can change them. Several tests…

    1 vote

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  5. Illustrator 25.2.1 Keeps losing links to images

    I have a document that contains many imported images, every time I close it and reopen it I have to relink all of the images again. The links panel shows me the file name and the path but all that is on the artboard is a black square.

    It has also been crashing more lately so of course I have to relink the images when I get it back up again.

    Embedded images seem to stay but as we all know the file size is going to get crazy.

    1 vote

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  6. Bounding Box changing sizes from entering it in to viewing it in PROPERTIES

    Hi, when I create a bounding box for a part of a vehicle wrap to be 52" x 98" or any size then view the size in properties it changes the size by minute amounts. Please see attached. Please note we are running on Mac OS Big Sur 11.2.1 and Illustrator 25.2.

    1 vote

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  7. Problem with Large Illustrator files when copying files to a new document

    Hi,
    We work with physically large files like 200+ inches wide for vehicle wraps, full wall wraps etc. When I break them down with a mask to the size out printer uses. For taking a graphic from 200" file making the mask at 26" and wanting to place it in a new 52" document so I can blow it up to 200% of it's original size. I get the following message and then it changes the size from 26" to 25.1006" which isn't the size I originally started with then I get a message "Artwork exceeds the canvas bounds and…

    1 vote

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  8. Opening a v.24 file with v.25.2 illustrator doesn't work properly.

    I have to go ''file'' then ''open'' and after a long period of time (way longer than usual) it opens the files. If I click directly on file icon: it says corrupted file.

    1 vote

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  9. Actual Size View not to depend on Artboard

    Actual Size View command (cmd+1) brings you to 100% Artboard view instead of 100% current view. If you are drawing way off any artboard, that command takes you to a completely different place from where you are.
    Instead, I expect this command to have the same result as typing 100% in Navigator window or double-clicking Zoom tool.
    I would also appreciate it if it respected the settings in Prefs>Selection>Zoom to Selection checkbox (currently the zoom box at the bottom of the window respects that, but the same box in Navigator panel doesn’t — which also looks like a bug).
    Thank…

    2 votes

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  10. Can't see the window with all the parameters when I create a new document

    When I create a new document, I can't see the window with all the parameters (name, size, etc...) So I just can't create a new document! All I can do is open an old document, save a copy and erase everything to work in this document... I restarted my computer, installed the new version 25.2, nothing.

    1 vote

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  11. Unités de mesure

    Bonjour,

    Il y'a un bug dans les unités de mesure.
    Lorsque nous créons un espace de travail de 1000 x 1000 mm celui-ci une fois exporté en Pdf fait 100 x 100 mm. Les unités par défauts sont indiquées en cm plutôt que mm et la conversion n'est as bonne.

    Merci par avance

    1 vote

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  12. Erratic Behaviour When Selecting Large Amounts of Outlined Text

    When I select large amounts of outlined copy - 200+ words - all of a sudden my screen display is very erratic (see attached images - these are all shot from the same file it flickers like that until I deselect the copy).

    This has not happened in the past (this is something I have been doing on a regular basis for almost eight years now).

    The text is all outlined. The document size is 38x58 inches. It happens with or without layers (the document has 3 layers and the art is on the bottom layer).

    It does not happen…

    1 vote

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  13. Smart Guides Confusion

    Akıllı kılavuzlar, çalışma yüzeyleri dışındaki nesnelerden etkilenmemelidir. Nesneleri gereksiz nesnelerle hizalamaya çalışır.

    1 vote

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  14. Get this resizing issue resolved ASAP please

    I have installed the new AI product via cloud services....I can't resize any documents at all.

    Please raise this very high as I'm sure it's effecting many cloud based users.

    Notification woud be great.

    Regards,
    Alistair

    1 vote

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  15. Files not opening

    Files previously created in Illustrator 2021 are not opening with the recent updates.

    1 vote

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  16. Saved selections change names when copy-pasting into a new document

    On Windows 10, using Illustrator 24.0.2.

    When I create saved selections in one document, select all, and copy into a new document, I expect the same saved selections to be in the new document.

    Instead, the saved selection names get mixed up randomly. So saved selection "Back" now might actually select what I had named "Pocket", etc.

    (There is a perhaps related "bug" that when I duplicate an object that was in a saved selection, the new object is also in that saved selection, which is not what I want. But I haven't been able to find enough documentation to…

    1 vote

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  17. Cannot open cloud documents on another device

    I have an iMac and Macbook Pro both running Catalina, I am using both AI 2020 and 2021 (on both devices) as I have a plugin that is not yet supported on 2021.
    This problem occurs on both devices and both versions of AI, when I work on one device and save to cloud, I cannot then open the saved file on the other device. This works in both directions, no matter which device/version I create the file on. I have to close down illustrator completely and/or restart the device (which is crazy as it is so detrimental to workflow).…

    4 votes

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  18. 1 vote

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  19. couldn't create a new document, it's doesn't work anymore and showing so laggy, please fix these bugs

    couldn't create a new document, it's doesn't work anymore and showing so laggy, please fix these bugs
    I think you should take better steps to solve it

    1 vote

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  20. artboards 1600% - 1700% zoom display error

    Dear Adobe, this an annoying feature or bug, which is always pursue me.

    When I select an artboard with double click, which contains an icon (64x64px), always give me a visual error.

    First time automatic switch to 1700% zoom, and mess up the pixels, looks like slips over the grid, arround 0.5 px.

    If I click on it one more, or zoom in and out, the pixels are jump to the right place.

    This is all time made me crazy because all of my icon need to be pixelperfect, always when I try to rename an icon, go to this…

    1 vote

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